This company is a total waste of time now. If they do post a job In your area by the time you click it it's no longer available or there is a waiting list that you never get called on. they were great for covid but since then no jobs and useless. I just deleted their app! I haven't been able to book a job with them in over 3 years they only have delivery driver positions nothing else unless it's over 100 miles away.
Reviews for Wonolo
Well for starters the app is not intuitive. Jobs require you to have certain badges, yet when you click on the badge it doesn't tell you what it takes to acquire the badge. Second, it takes forever for customer service to reach out to you with any issues or concerns. I turned in all my paperwork, and did my drug test;still can accept any jobs.
I suggest screenshots for every action made. The app has went beserk on me a few times. Wouldn't allow me to "clock in". On one occasion. The last being I was given a no show for a job I know 100% I did not accept. Don't get me wrong, outside of the app bugs it's a great temp service. Plenty of jobs. Showed up for a job, wasn't needed, but wasn't paid for showing up!
I'd give 0 stars if I could. They will penalize you, the worker, if the requester shows up late! I showed up on time and waited. The requester didn't show up until later. If I have to show up on time then they should as well. I got no notification that they were running late. When I called the number on the job. It was NOT A VALID phone number. I called and texted through the app and got no response. DO NOT WORK WITH THEM. HORRIBLE COMPANY!
When I tried to sign up for my 1st job I got a message that says I can't accept gigs until my background check is cleared. A few days later I get an email saying my account is permenantly restricted due to no call no show. How? I haven't worked a single shift yet & haven't received any notification about my background check. I had no clue I was even signed up for a shift. UPDATE. My account was restored. I will update again after completing a job!
You can arrive at the job site and the company will not let you in until they want to which makes you late to check in if you have to use the kiosk that is kept inside. I've shown up to a job 30minutes early to make sure I'm on time and they waited until we were late to let us in and the app records when we check in even one minute late. When you message the requestor on the app no one messages you back. So your profile is inaccurate to your actual work experience and being on time track record
Some people like myself are just looking to make some extra money. For that you need to enable eligibility to have payouts via debit card. Unfortunately I found out the hard way that I was not eligible for Debit Card Payout and I got frustrated and upset after putting in my hard work. New hires beware you must complete X amount of jobs to be eligible for debit card pay out other than that is just direct deposit or you get their debit card, that's if you qualify.
There is absolutely no support except an email set up that gets you a bot response. First night, accepted a job on the app but there was no communication with the company. They didn't know I was coming so I was turned away. Have since worked for said company for a few nights and am seeing the pay structure has repeated 3-5 day waiting periods built into it. I'll wait for my pay but I need to know when, but it seems to be sometime between 3 and 20 days lol
This app was a crafty idea, and comes in handy for those who are in need of a second source of income. However, in some cases, once you've accepted a job and are scheduled to work on a particular day, it randomly cancels your acceptance. Then it will repost the job all over again in just minutes after cancelling your acceptance, not allowing you to reapply for the position again. I'm not sure why it does that, but it's very inconvenient for ones who truly need the work.
I'm very disappointed! I downloaded this app with the high hopes that I can find some work to do in my free time, after I downloaded, put all my info and the other stuff it asks, I find there's NO JOBS IN NYC, not even one...I mean it would be nice to know ahead of time if it's worthy to go through all the hassle of creating an account. I even put other counties and NOTHING.