Reviews for Woofz – Puppy and Dog Training

I signed up for a one week trial. After the trial they booked me for 2 months full service (which I didn't catch until the second month). There are no invoices and no way to check on the app or website the status of your account or how you are being billed. Three app has directions on how to cancel through the app, but I'd you signed up online you won't realize you have an open account. The only way to cancel otherwise is through email. They don't offer refunds as a policy.

I got this app on sale for what I thought was $15...I figured I would try it out for that price...little did I know that I would be hit with a recurring subscription fee of $38.95 less than 30 days later. I must have missed the small print. I wonder how many people have been ripped off by them in this manner? There are MANY reviews online that say exactly this. Buyer beware Edit: How about a refund for the 4 days it took me to notice then? Let's see if your customers REALLY matter to you...

Effective and easy! *Edit: DONT PAY I used it for about a week, and everything was great. And then the videos (showing trick instructions) disappeared, and it just goes to the timer... so you have no idea how to teach the trick. Now the contact us button won't work so I can't even contact them to stop my subscription. Google is not letting me cancel it through their manage subscription tab so I'm being charged for an app that's not even working correctly.

!!!!!! 0 STARS !!!!!!! I was forced to "subscribe" in order to see what this product was so about, once I was able to see the product it was not was I was looking for I canceled it. Now I'm forced to pay almost $100 bucks living on a fixed income of social security. This company refused to refund my money even though an obvious mistake was made. They can clearly see I never used their product after day 1.

Got me with the 3 month intro offer. And then I forgot all about it then was charged the whole amount. They refused to refund me back my money (during the holiday season) and said I should have read the terms of use. We all make mistakes especially after 3 months of not thinking about it. I'm just asking for my money back. *Update- woofz team reconsidered and was thoughtful enough to refund my money back. Thank you. Perhaps you should send reminders that payment will be due, to inform customers.

The inability to unsubscribe without contacting support is ridiculous. Would provide zero stars if that were an option. The app doesn't give any tips or tricks that aren't already common in training, and when you sign up, there is no mention of recurring charges. Maybe that's because I found a Facebook ad and signed up FOR TRIAL through there, but the fact is they took money out of my account for a SUBSCRIPTION I didn't even know I was signing up for. You can't cancel through Google Play. SCAM!

App is ok at best. Have a particular problem to solve? You can't just skip ahead. You have to mark things as complete to be able to move forward. Not sure you want to continue with your subscription? Make sure you don't forget to cancel RIGHT NOW! There are no refunds, no negotiations, and NO NOTICE THAT THEY ARE ABOUT TO CHARGE THE RENEWAL!!!

DON'T DO IT - This is a very deceptive company and app. I bought the intro $5 plan to check this out and there was nothing that showed I was signing up for a recurring subscription. It also isn’t billed through the App Store so you don’t see it show up in your subscriptions. There was not an email reminder or anything, just a $38.95 charge on my card after a short period. Also the information in the app is next to useless. UPDATE: I contacted the company and they refunded the $38.95 to my card.

I had trouble figuring out how to use the app. It's not at all intuitive. I wasn't using the app and, in fact, forgot I had it. I was charged 49.99 without notice because apparently I was on auto renew. Within 5 minutes of receiving notice that my PayPal account was charged I asked for a refund. They refused to refund my money. Reputable companies send notice that a subscription is going to renew. Not this one! They hope you will forget and charge your account.

Just so you know, it is a subscription. I was just looking for a fun app with ideas on more things we could train. This app is not that and I cannot speak to its functionality since I was unwilling to pay and it doesn't provide you with a preview or trial without your credit card information. Gives off slight scammy vibes. I won't give you my payment info to get a three day trial to see if the app even contains things we would find new or useful. My dog is already almost a pro.