I am using the bike app. Last week all videos worked fine. Today, none of the videos will start. My wifi connection is solid, so something is horribly wrong with the app. No means of requesting support. Update: They seem to have fixed the problem and now the app is working.
I bought the exercise bike to exercise and not pay a subscription. Should have bought one with a display already.
Great! Fun AR rides and great classes!
new update shows my watt output is in the 60's, before the update it was around 200. even the new avg power metric shows my real wattage. also, I don't want to have to click another button after clicking free workout. it also seems to double the number of calories burned, there's no way I burn 1,4000 calories in an hour of cycling.
Think twice before you subscribe to the app, you may end up like me losing the app membership. I screenshot my purchase details and passed it to them but they kept saying that it's not my account. I even contacted the playstore customer service and they said that it's my account, but the app developer didn't release the contents to me.
App is very clunky and not very compatible with android devices. Required use of multiple third-party apps to use a single function. Yesoul isn't built for Android users.
App double charged me for subscription edit payed for 2 year subscription 1 year ago now has mysteriously disappeared
At the beggining it has only free training and when you buy a Yesoul bike, you have access to all. Now everything is paid, and it doesn't matter if yoy buy a yesoul bike, you still have to pay for subscription. They email me with code for one month free subscription and when I put the code in the app, it sais that it is invalid code. In the app yoy can't change font size of text, so everythin is small in tablet with big resolution. Overall, bad experience and it is not worthy to buy their bikes.
Classes and programs use to be free. However there are still a lot of free workouts but you need to go through them (no filter to just show free classes). My personal opinion of the monthly fee of USD9.99 is also rather high. (USD2 to may USD3 per month) i reckon will attract more memberships. Overall the interface is just ok. Would be great if we can adjust the music or some music controls (music and instructors voice up or down). Was a good app previously... until it got greedy.
Most of the workouts are not in sync with the data displayed. There are around 20 seconds between what the instructor says and does and what is shown on the screen. It's hard to keep the pace this way because many indications are not clear because of the loud music and for example I can't understand what resistance should I use on a segment because this data is not displayed on the screen and you must be very concentrate to understand what the instructor says. Also would be nice to have integration with some of the most used sports platforms like Polar Flow, Garmin, Strava, etc. Right now I can not pair my Polar Vantage V2 watch with the bike (Yesoul S3 Pro) so I can see my heart rate displayed on screen. And also I can not get the data from the bike (distance, cadence, power, speed average) to be shown in Polar Flow ecosystem. It would be a 5 star app if you would work to add some integrations.
