Screenshots
Description
I’ve been using NYC ACCESS HRA for a couple months now. It’s basically an app that lets you manage all your public assistance benefits in one place. Pretty solid if you’re on SNAP, cash assistance, or other HRA programs.
The app’s got a bunch of useful features. And you can view the current status of your cases, check your EBT balances, and even see upcoming appointment dates. There’s also a payments section where you can see things like rent or utility payments made by HRA. Took me a while to figure out some of the menu options, but once you get the hang of it, it’s pretty straightforward.
Look, if you’re relying on HRA for your benefits, this app is definitely worth checking out. It’s not perfect – the design is a little dated and the loading times can be slow sometimes – but overall it gets the job done. Definitely beats having to call HRA or go to the office for simple stuff.
Editor Opinion
So here's my take on NYC ACCESS HRA. I've tried a bunch of government/benefits apps and this one is actually pretty decent. The core features work well - you can view case details, payments, appointments, all that stuff. And definitely makes managing your benefits a lot easier than having to call in or go to the office. The UI is a little clunky but it gets the job done. My only real gripe is that it can be slow to load sometimes, but that's a minor issue. Overall, if you're an HRA client, this is a solid app to have on your phone.
Pros & Cons
Pros
- Lets you easily view case details, EBT balances, and appointment info
- Payments section is helpful to track rent, utility, and other payments
- Free to download and use, no subscription required
- Saves you from having to call or visit HRA office for basic tasks
- Works on both phones and tablets
Cons
- Interface feels a bit dated and could use a design refresh
- Can be slow to load at times, especially on older devices
- Some features are hidden in menus and not super intuitive
- Notifications for things like appointments could be better
Specifications
| Updated | 29.10.2024 |
| Age Rating | Everyone |
| Developer | NYC Human Resources Administration |
| Android | Android 8.1++ |
| Package Name |
gov.nyc.hra.SelfService |
Ratings
User Reviews
Wont load at all!! It stays stuck on screen. Ive uninstalled and redownloaded so many times. Still the same problem. This is crazy! We have to send documents from this...
The most frustrating, irritating thing I have ever dealt with on a phone. I think the app is deliberately confusing and doesn't work right just so you'll give up. It...
The only reason any of us use this app is because we're forced to, since they don't allow us to upload documents via the website anymore. I've been trying for...
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