Was disappointed with my experience with Pliability. I was charged $224.99 for a yearly subscription that went past the refund window. Despite explaining my situation and highlighting the significant financial impact ($ is a substantial amount for an unused app), a request for a refund based on fairness and not policy was declined. "Unfortunately." Given the circumstances, no understanding and no compassion! They don't care! Beware..runnn̈nn!
:3
i saw some videos about this app and was super excited to try it out and was happy it was on my device (since most apps aren't sadly) but once I made a account I tried to use the app just to be kicked out once I denied the membership back to the login screen, I don't know if this is meant to happen but I was really disappointed and I didn't even see a free trial (if I missed it I apologize) hope this gets fixed!
Loch Star
Tricked by the free trial. App was gifted when I paid a different fitness app so didnt even want it in the first place. Didn't realise I'd locked in a monthly Sub to start in 6 months. $24.95/m for pretty average content. 4 months of $$ before I just happened to notice on my bank statement. No emails to say Sub was starting or receipts to say payment has been made. Then when I contact company, they just hide behind "Refund Policy" Like they can't do anything to help. Avoid App
D H
Used the app daily during the 7 day free trial with minimal issues and then literally the day the subscription is charged to my account I can't play a full video without it randomly pausing or just completely freezing. Forced closed the app and restarted my phone and the issue persists. Very disappointed as I've been really enjoying the app up to this point.
Pamela Egle
I've only been using this app for a couple of weeks and I love the follow along routine and all the options. However, it has crashed on me 3x in the middle of a routine and today I can't even get the app to start again despite restarting my phone and installing/re-installing the app. I'm going to have find something else that's reliable.
Amanda
The first video it suggested for me wouldn't play, 'video doesn't exist'. That was on my laptop. Tried to navigate - had more issues so I downloaded the app to my cell, which seems to be worse. When I click 'Home' its just loading & nothing opens. I started the free trial for the mobility test, but it's only on apple, I use android. Probably will uninstall before free trial ends.
Adelaide M
Neither good, nor as advertised. Got this app to use geniometer after a knee injury. After signing up to pay a non insignificant amount, i find out the app doesnt have it. Not only do they not have this tool, FAQ will tell you it exists and is in your profile. Because you can't have FAQ up while you navigate to your profile you will spend a ludacris amount of time letting this app gaslight you. Then you'll decide to cancel after wasting 30 min. Can't cancel in the app & need to use a computer.
One Classic
Worth it. Make stretching apart of your life and don't look back. Well worth the money to make yourself more resistant to Injury, thank you! For the devs, thanks to you too-i wondered much as how Google maps has audio for "all directions" and then "alerts only" if it could be worked in for minimal voice over for those who have had the app for some time and do not require a lot of coaching. I think it would be a small upgrade to minimize any voice coaching as an option if we wanted to.
Imran Khan
I have no issues with the content of this app. My issues are entirely with customer service and the sneaky way the app renews your membership without giving you any warning at all that it is about to renew. I decided to try the app out last year. Then when I saw the renewal charge I contacted customer service and they said that I couldn't be refunded because it was outside the refund window (I was not). UPDATED: As you can see from the response they don't care if they upset customers.
Matthew Walsh
This is the type of app that requires you to enter a credit card before you can even see what it has to offer. Never do that, as sure enought, I entered it, and they charged me $14 after opening the app once (I didn't even use it). I contacted them for a refund and they stated it's within Google's hands, not theirs, and they won't give me my money back even though they can certainly see I never used the app a single time. Garbage and greedy.
