Reviews for Pulsetto Wellness

Pretty awful app. There are huge flaws in his app. I need to login everytime, even though I've linked my social media account. There's no log of when you last did a session which you need to space out the sessions as they suggest, you can't return to the main menu if you accidentally click on a program. A few times it ended a few minutes early. Since you have to space out your sessions and aren't suppose to do sessions too close it just means your session isn't complete, you can't start over.

I just received my device. The app connected without issue the first two times. Now, it will not connect at all. The app is poorly designed, as it doesn't recognize that the Device is not connected, so the session begins. The app should report that the Device is not connected and offer help on connecting. I'm about to return this. UPDATE: In order to return, you must mail it back to LITHUANIA at your own expense, which looks to exceed the cost of the device. You've been warned.

The device works well, when you can actually run it through the worst app I've ever used. It constantly stops during a program and often needs to be reinstalled. There is no battery icon so it's difficult to know if the unit is charged. I've had the unit a week and I've not run it once where it didn't stop. I've contacted customer service and had several emails but so far nothing. They clearly know there is a problem.

This app is terrible. I can't even sign in. When I enter my email and password, it tells me to activate my account via en email they've sent. And when I click on the activation link, it brings me to the app. When I enter my email and password in the app, you guessed it - it tells me to activate my account via email. 🙄 Update:. The device also will not pair with my phone (via Bluetooth), which is required for operation. What an absolute piece of junk.

The device is great, but the app is terrible. Please fix the bugs! I basically have to reconnect to the device every time I use it, even when used 2 times in a row in the same time frame. I can only get it to work by running through the tutorial each time. When it says to select music and I do, when I push play, it tells me to select music again and won't start the session. You can buy a TNS unit and ear clip for $50 and do the same thing, and it works much better!!

When it works it's fine but it's always "having difficulty connecting to server" (03/2024) Update: I gave up for a number of months on my pulsetto then started back up 01/2025 and noticed they had finally figured out the connection issue so I can actually use the device now. The new update 03/09 is NOT an improvement...now we have to look at a breathing exercise without option to opt out. Now you have a slider button to change the vibration level (and I never know what its at since there's #s)

Device is great but it is controlled by this app which is very flaky. It only let's me run a session less than half the times I try and then usually only after uninstalling and reinstalling it one or more times. I am a retired software engineer with 30 yrs experience. This app isn't even alpha level and a long ways from production status. Could not recommend this product.

I´ve had nothing but problems so far. The device stopped syncronizing and there wasn´t much help, then they tell me that I can return it, so I opt for this, then they stretch it out that I have to use it for several weeks to start getting results. It´s created more stress and I have this device not working for which I paid a lot of money. DON´T GET IT PEOPLE! Terrible service.

Super Annoying to Use - you have to login manually every time you open the app unless you want to link your account to your social media. If you select a routine you're stuck with it - you must either run that treatment or close the app to pick something else, the latter of course requires you to log in again. It's impossible to use the device without the app, so for something designed to treat stress it's generating quite a bit of it.

I've tried to like this app and device but it's extremely difficult. Customer service is okay however. It's extremely annoying to have sessions suddenly interrupted because of low power settings. Why isn't there an indicator of battery strength? And how can one tell if the battery is even fully charged? I leave it in for hours upon hours and get a red flashing light that never stops. If a red flashing light is the indicator of a full charge that isn't made clear.