Error message out of nowhere even though it worked fine the week before. Can't login anymore unless it's from a computer. Deleted and redownloaded, confirmed the link, used the or code, confirmed my username and password. You click the support button and it doesn't actually give you a number or email to call. This app sucks! I'm also not the only one in my company with this issue.
Tim Masters
Keeps "periodically" asking for my password for security reasons, except it does it at least once per week. Otherwise does not like to sign in in other ways too, "we're waiting for your admin to set this app up, kepo using your other app" despite the fact admin has asked us to switch over and I've been using this one for quite a while now. Sometimes when I sign in all the buttons I want to use like punch and timecard are just not there. Update: Still doesn't work. Nobody contacted me as said.
Kellie Corbett
CONSTANT GLITCHING!! I'm paid bi-weekly, so I only attempt to access my account a couple times a month. EVERY SINGLE TIME, I run into issues. It takes at least 5 attempts to even get into my account, and sometimes, it takes a couple days. I keep the app updated. That's not it. I've complained to my employer, to no avail. Please fix your app.
Wyn JU
One star only because negatives aren't an option. Slowest app I have ever had the misfortune to be forced to use. constantly 'forgets' my login and makes me re-verify, which is extra annoying because I can't use it to punch in on a phone with cell service so need two devices at that point. Minimum two full minutes to even reach the 'punch' screen and then it's a crapshoot whether it will claim there's no location data. Haven't managed to find an explanation for some of the icons either.
Lisa M.
This app was great when I first got it and up until about a week ago it always worked how it was supposed to. In this last week I have had to log in again several times every time I tried to use it for clocking in or out. As soon as I got logged in, it would log me out again. And I even have my fingerprint registered for easier login. I uninstalled the app and reinstalled it again but it is still having the same issue. Please get this fixed because I love your app but not how it is now.
Amy Minter
This app is always asking to sign in and change the password. And when I try to log in with the password I changed it to it always says it's wrong or something is wrong with my account. If I don't use biometrics to log in then I'm out of luck. Wish it would get fixed and stop asking to change password every few months then not working and locking me out of my account. 😡😤
Tyler H.
This is the worst time card management app I've ever had to use. Shortcuts vanish, horrible navigation, and when biometric login doesn't work, you'll be lucky if you can get your actual password in without it lagging out. God forbid you're trying to clock in or out on a computer and it asks for a confirmation message because it will log you out before you even have the chance to finish reading it, erase your punch, and not let you submit a new one. Awful system for both employees and managers.
miss star nunya
Update from previous review. Still slow as Christmas and makes you late. 2- 5 mins to get fully clocked in ONLY when it wants to actually work. Has an app to install...which takes you to a page... IN THE BROWSER, EVERY TIME! Why even have an app??? I get the security takes time to handshake, but there is NO REASON why it should take so blasted long, its 2025. Unacceptable. Don't even THINK about trying to get pay stubs. It's not friendly about it. Hot caca. Wish my company would switch.
Crystal
This app was great until it wasn't. Missing shortcuts one minute, and then they appear again the next time you get so lucky to sign in but they are not what was saved as a shortcut or none at all, not being able to sign in without issues, auto signing you out the app once when you finally get in and finally find the punch button and click it. I could go on but I miss the old version. Please fix. update: Remember when I said it auto signed me out? Guess what 15 mins later it's still signing out
Solitarymaninblack
So whose smart idea was it to have this app used within the company? It crashes when you try to upload a picture. Log in every time with a verification code. There is this feed of nonsense. I saw the other reviews. Check the rota. Panic over signing out. You will get timed out if you haven't entered the verification code quick enough. Use another app or leave the app idle then it will log you out.
