The app *used* to be good, and do the things that I needed: Navigate, show me a reasonably accurate set of gas prices, and that's it. Suddenly, the app now is spewing out notifications for all the wonderful things AAA could be doing for me (that I don't give a rat's about). And there is no way to turn those notifications off. So bye-bye app. Some marketing guy browbeat the software engineers into making the app worse.
A Google user
The app overall is good. I have been a AAA member for a long time. But have been using this app for over a year now. It had definitely helped me drive safe. Still has few bugs that can be improved. For example, for today's journey I had kept my phone lying in the car while I was driving. I usually keep it in my pocket. The record journey said I was mobile distracted and reduced my score significantly. Also one improvement they can make is to add an option of 'I was hands free'.
A Google user
We have been using AAA Drive for a couple of weeks. We have noticed that the app scores our driving much lower in the city. It also seems like road conditions, such as potholes, bumpy roads, etc. affect the score. It is an inconvenience to have to think of pausing the app. Twice I forgot to do this and scored 20 points lower because I used my cell phone as a passenger. I'm almost thinking the stress of using it outweighs the discount. Also it's somewhat of a creepy concept truthfully.
A Google user
This app is horrible for monitoring driving habits. My phone is always tucked away while driving yet I always score very low for mobile distraction(doesn't matter if my phone is connected to blue tooth or not). It is also impossible to get a high score on smooth driving when you do mostly city driving. If rates are going to be affected by these scores you really need to step up your monitoring abilities.
Monica Pitts
Not a huge fan because the app loops and I've had to go out and come back several times. Also the calendars to select your date and time don't work. I had to type in my dates and select my time. And on another page I had to choose the correct times for pickup and departure again. I find it to be time consuming and redundant compared to other apps like Expedia. I think would do better using my laptop to go to the website.
M B
Good luck trying to book a hotel. A lot of times after you select at the end "book room" it shows you an error information. Then you have to enter your whole information over and over again. Tried several times. Didn't work. Updated the app to see if this fixes the error and now I can't even sign in anymore. Had to go to the website where I also tried booking the room 3 times and finally the next morning, when I tried again it worked. Still cannot sign into the app.
Dennis Alexander
Can't log in! And I was logged in a couple of weeks ago! Useless when you can't connect to services you paid for. I get "Welcome guest!" And when I click on Login, I get a message half off the screen asking me to verify my ZIP and to accept their privacy policy. I do that and get taken right back to the main screen! Wash, rinse, repeat! ,ZIP Code is 81022.
A Google user
Your app is totally useless; as is your website. Your site and app ALWAYS say that they're "unable to process your request" when I just want to upgrade my payment method, or check my account. And again, there's no indication as to how much I'm paying which is the number one thing I'm trying to figure out. I'm pretty close to just cancelling this dumbass service.
Brian
An app I can't register for and sign into. Awesome job! So I have to input my member number to register. Got it. Makes sense. I try to input my member number with spaces and there aren't enough characters available in the box to do so. I input my member number without spaces and tell me it's an unrecognized membership number format. So.....no way to actually register and login and register as a member. APP UNINSTALLED.
Erin BeepBeep
This app SUCKS. The time given never matches the time the actual technician shows up. It's like their systems are not connected at all. You need to improve this app's accuracy big time. People are waiting for literally 3+ hours when your app tells them that the technician will be there in half an hour. What are we paying for?? Your customer service is horrible...I have waited 12+ hours for a tow without any word. I'm thinking of cancelling my 30+ year membership.
