Reviews for AHS: American Home Shield

they're good, not always reliable and be prepared to pay 125 fee for any service. but its ok

Submitting this request was easier than making an online order from a big box store. Video chat works like a charm!

app doesn't open past login. it just clears everything out after hitting login. had to just go to the website.

I've had great service with AHS, I wish they had more vendors than what they currently have because my area is pretty rural but they were awesome in diagnosing and fixing my AC when other people just wanted to replace it which would cost over $13,000. they fixed it by replacing a $15 part and then recharged it. fantastic work.

I was talked into this home warranty thru American Home Shield... was told that if anything goes wrong, it would be a $125 service fee, and that would be it... so mid summer, my AC goes out ... I call pay the $125 service fee... then it took 12 days just to get a service appointment... they want to blame the company they hired to do the service... I did pay that company i paid American Home Shield but cared not about my situation, I wouldn't use Everyday heating and cooling either... extra $120

I love the ease and stress free otion to schedule a tech to come out or video with one to try and troubleshoot an issue.

First time use of AHS and they FAILED! AHS used unqualified contractor to troubleshoot electrical issue. AHS's contractor was unable to complete the troubleshoot or identify the problem so I had to hire a real electrician and pay out of pocket! I'm only giving them two stars and one more chance to redeem themselves. Check back soon for updated review....

I can not believe it took me all of maybe 5 minutes to schedule a repair for 4 separate appliances in my home. After a death in our family, I've put this off thinking it would take too much time to get it scheduled. I'm in shock because it was so simple. I don't think anyone has a service that makes life this simple. LIKE I SAID, I AM SHOCKED! AND EXCITED. I still have time to go out to dinner.

I was a realtor years ago, so when it was time for me to move, I chose the best home warranty plan available - AHS. The sellers refused to include it in my purchase, but I went ahead and got the plan for myself anyway, and so glad I did. You never know what can go wrong, especially in the first year of a new-to-you home. AHS is quick to reply, reliable and partners with great trades people.

No issues with the app, however the company has progressively gone down hill. In the last 11 days alone I have spent 10hrs on the phone with American Home Shield trying to get my dishwasher fixed or replaced. Nothing but excuses and false promises from AHS, be wary of your billing as well. They jacked my price up to $121/month after being with them for 4 yrs! Companies wonder why customers aren't loyal anymore....