Doesn't notify you of sales, even with push notifications and all on. Resulted in a few poor buyers, who paid, only to wait, and wait... Entirely oblivious to the fact a book I forgot I listed over a year ago, finally sold... I feel terrible for those who made a purchase, and never even got a response back. I try to catch the emails, marked important of course, but the Seller App should be alerting you the moment your item sells! But given the resources this app has, it'd be a 2.5 star.
Reviews for Amazon Seller
← Back to Amazon SellerI like the app. But they changed a function in the pricing opportunities. It's now pricing health. I can no longer click through on the asin to check my stock or view other sellers and their prices like I once was able to. It used to be a great tool. I have to go to view inventory to gather this data now. You don't want to lower your price just because the app said so. Check the current buy box price, number of other sellers, and quantities first before making any changes. 😢
Makes it quick and easy to check your products/items prior to listing. Have been using for several months now, and all works quite well for me. I find the app to be helpful and convenient for me. Update: I've been using the app for about 8 months now, and I still like it! I find it helpful for a small seller such as myself; its handy for scanning items and reviewing the costs etc. Also great for checking your orders too and more!!
My experience with Amazon seller has been miserable! The app is limited, and difficult to navigate. Seller support doesnt even read the emails you send to them...they just robot an auto reply that has nothing to do with your issue until ten emails later (meaning ten days later). Amazon has great customer support, but its a wonder that they have any sellers.
This app sucks. It should've been scan products and it's set to go out the inventory amount etc. when you try to add a product you have to get approval for everything. When you list the product says not available and 0 inventory when you clearly inputted the right amount. Thing sucks. Needs work. Needs to be easy. Scan. Input on product info. Print labels. Send it out. Whole process that should be easy but it's not. It's like i paid $40 just to get frustrated at an app.
Not satisfied with it. Doesn't provide basic information about your sales as far as when items are returned where your return merchandise is and when will it be restocked. The amount that you earn is often incorrect as it is not properly updated to reflect sales from weeks prior. Valances do to you or not clearly stated even though you know that you've completed large sales transactions. Example completed $102 worth of sales showing a balance due to me for a a single item at $65. Needs a lot of work to do the basic things that a seller needs to be able to readily find.
I was disappointed at how high the fees were. They are actually higher than eBay, especially for smaller items and for items that utilize Amazon's brand name (45% fee.) This is unreasonable and they can do a lot better than this without delving into the funds of their users. After seeing the required fees, I don't know how sellers manage to make ends meet by selling on Amazon. Taxation without representation is nothing more than robbery and a misuse of power. They can do better than this. 🌎✨
The app runs frequently in the background and crashes while running in the background at least once per day. Amazon Seller is fantastic when it comes to keeping tabs on your business and listing products. I love the visual search, it's such a fantastic tool! If not for the bugs and constantly running in the background, this app would be 5 stars. Stop running in the background!
It's good, keeps me updated. Wish I could update my bids on my ads from my phone, then I could really run my business better and in the move. It would also be nice to be able to manage shipments, so I can weigh, measure, and print the label right there, instead of making a note, starting my computer, logging in, and running back and forth. Another feature I can imagine would make selling easier and faster would be an automatic AI camera that would put a pure white background on an image.
Worst experience I've ever had selling on any platform. Amazon suggested I use a similar listing so I don't have to create one from scratch. I clicked on a similar listing and posted it, next day it says all my items have been blocked & flagged as counterfeit by the user who's listing I used! Now they telling me I have to pay a processing fee for each item to be returned! And their holding my account hostage, won't let me close my account so I can keep paying them a monthly fee. eBay is better.
This app is great for the most part. However, unlike similar apps on other sites like Ebay you can't click on the tracking number to see if your item is still in transit, etc. You have to find the shipping label, copy the tracking # on your computer/go to USPS's website, etc. And the search feature to add a new product is often very frustrating. It often doesn't recognize the bar code & searching by the product's name doesn't always bring up the correct item so you have to email the helpdesk.
This app contains too many shortcuts for things you'll never need. Essentially, bloat ware for a sellers marketplace. Things you do need are nowhere to be found. If and when you get close to what you're looking for, it provides a link that takes you to a place that gives you directions on how to find what you're looking for. Why not just provide a link that takes me to it? Better yet, why not just leave all of the high tech fancy options to professionals that require it, not force it down a beginners throat without any other options. I'm trying to sell items with part numbers. I know the price, I know my inventory. I don't need parcel derivatives or compounded freight modules. As bad as Amazon blows, at least have a user friendly app. Fix these problems and then get back to stealing from people and then lying about it. It's clearly what you scumbags at Amazon are best at doing. Steal, lie, hide.... Amazon.
Many, many of my items have been removed by Amazon. It has made listing items too time consuming, in fact I can't understand what much of the language means. I don't understand why I have to prove with invoices and other documentation. It seems Amazon wants to get rid of the small-time seller as myself. I find eBay so much easier on many occasions. There is no "Requires Approval" for listing on eBay.
Very useful, nice to have on-the-go. You can't do everything from here, but all of the absolute essentials are covered. A suggestion, though: if the fees can't be calculated because item info is missing, PLEASE let me enter that info from the app. 98% of the time I have the item literally in front of my face as I'm checking it in the app. It would help so much if you added that in.
If I could leave a zero, I would. Absolutely horrid to deal with and set up initially, had no problem charging my account the 40 dollars a month fee, and over two weeks to finally gain access. Once finally on, there are so many hidden fees that there is no profit left for you to make money. Pushing free shipping to gain customers. Then paying the shipping fees on top. Literally loosing money selling items. Highly wouldn't recommend to anyone.
I tried to sign up as a seller using the FBA process. The videos say that you pick a supplier from one of the ipi lists, you buy the product, send it to amazon, they do all the work, using your $. Sounds great, doesn't work. The app and website are cluttered and confusing to navigate at times. You also need permission to sell from a brand but you don't get it. I got charged the monthly fee even though I only had it for 3 days. I've closed it.
It's ok. It's a little slow and clunky. For a snapshot of gross sales, it's pretty good. But to alter or add a listing it's not the most user-friendly. Newer features in listings to estimate profit it very useful. Listing is low and painful on it. Sometimes it doesn't load. Edit: after years, I went from 3 stars to 2. the dashboard is a little better but still has no inventory locations, so I can't pull orders from the app. and get constant pricing errors for things that are market price.
The Updates Saved the Day, however... The time & effort put into making this app more functional was a blessing. But there's still ONE issue, & it's HUGE to me. The ordering notifications. They are still nonexistent. I've set up the push notifications for the app. It doesn't ring until I open the app. It adds more to my day to constantly check my shop. And it could cost me orders & that isn't good for business. Please make the notifications work without opening the app.
The situation is just as frustrating, if not worse. Even when a customer returns completely different products, like sending back slippers instead of clothing, Amazon takes no action. In fact, they still ask us to ship the next order to the same fraudulent customer, without any protection for the seller. I’ve come across so many such cases, and I can confidently say that nearly 50% of the returns are fraud. Yet, sellers are left helpless with no control over the process.
It's easier to use a laptop. The app is good for checking on your inventory and setting vacation mode. Still figuring out how to get my listings to not say currently unavailable. Even though the listings say active on the app with no issues found. Amazon is hard to sell on. It's frustrating. Never had any issues with eBay. Just an honest review. Hopefully, Amazon will take notes from eBay and make its app more user-friendly.