This app is inaccurate and difficult to use. I called to make an appointment with my primary care provider and she left that facility 2 years ago, now they only do children. Also very difficult to select a pharmacy, I was unable to do so.
Reviews for Ambetter Health
β Back to Ambetter Health20 reviews
I have had a great experience with the app and the insurance coverage. But I have been locked out of my account and also my email account and I cannot find another way to contact y’all to get my account back or update the email account. thank you
I do like ambetter and the rewards system.. The only thing I’m not to crazy about on the rewards is you can’t use the rewards card just anywhere and #2 I have about 1000 points just sitting in archive and has been there completed forever. I have sent emails trying to get the credit for […]
It was fine before the install I JUST did. now I no longer see the option to pay my premium. I’m not calling in to pay over the phone. please stop fixing what isn’t broken. it does less than it did before!
asks for fingerprint, get a login cycle loop and when say no to input password and username, it shows fingerprint anyway. can’t get passed that. can login online but still terrible interface when it says, use app instead when I can’t. used to login and see things but since the update, no luck.
The app is still not working as of 09/02/25. You can not use biometrics as it just loops and loops, and you are unable to manually enter user ID and password. The app is useless at this point. Someone posted back in August about this issue, and nothing has changed.
worked perfectly fine from January until the end of August. It is now the beginning of September, and now I can’t even log in, and after the system update, it claims my insurance was terminated. which is completely false considering ARHOME states it is still active and has been since January. Ambetter continues to be […]
I dont know what’s made this app so trash but the app literally shows my information for a split second after biometrics right before cycling back to needing biometrics. No matter how many times I try to log on with or without biometrics it never works and only with biometrics do I get any result […]
actual garbage. search function is broken, won’t let me change my PCP from the random doctor it assigned me when I opened my account (who i never heard of and have never been to). called customer service about this issue and they told me they fixed it but it would take 7-10 days before i […]
I just updated the app as prompted and now I can’t sign in through biometrics. I hit cancel for that option so I can sign in with my password but it keeps popping up “sign-in w/ fingerprint.” As of now I am not able to sign in at all, with my fingerprint or password. Plz […]
UPDATE BROKE APP. I have not been able to access the app at ALL since the update. The app was not good to begin with but at least I could access it. Website is glitchy as well, so that doesn’t help. Neither do your customer service reps that speak broken English. I hope in the […]
Junk. Clicking on a provider in search takes me to the SAME PCP every time, even when a list of other providers is shown. App logs me out on every reboot and never saves my biometric login. Providers shown have inaccurate information or the map glitches and shows improper locations. The app was built for […]
The update broke the app. Please fix. Biometrics login just keeps cycling, and if I try to log in manually, it just keeps cycling back to the biometrics screen. Cannot even get past the login screen at all. Once in awhile it will flash on my home screen, but then it immediately changes back to […]
This is the worst Insurance I have ever had. I met my deductible for the year in March, then all of a sudden they started charging me copays, not paying for things, it’s like they started the deductible all over again and the year is not done yet. I have the tax premium credits that […]
Everything was going good with this app and then I did the update and I have not been able to get back into my account. even after I have put my password in I’ve done my fingerprints still cannot get in there. I don’t know why you wanted us to do an update if the […]
The update doesn’t work!? I have a Samsung S25 Ultra – I should have the recommended hardware? The app worked perfectly, before the last update. The app would not allow me to login with the password. The biometrics is unavailable, according to the app. This is fine. However, not going to or opening, then the […]
This app genuinely sucks. When enrolling for my insurance, someone here messed up my data and mixed it up with another person’s. I can not access my own identification card online because of someone else. The papers they have sent in the male do not reflect what is shown here. I have been trying to […]
I’m not sure if it’s just me or whatever; but I’m unable to access the rewards program when I visit the website. I’ve cleared my cache and cookies, updated my browser, and everything necessary; but I’m still unable to access my rewards for some reason. And the app seems kind of limited.
Edit: this login issue has been resolved and the app seems to work fine. it’s still a bit unwieldy at times, but it gives access to information when needed. OP: app isn’t working; I can’t move beyond login page, it just keeps repeatedly asking for login.
App is slooooow. Also, the menu is very limited as compared to website login (no access to rewards programs, billing doesn’t work, no EOBs and if you click on coverage… it just takes you out to the web) . Functionally seems like an app from 10 years ago. You can look for a provider, access […]