Reviews for Amenify Resident

Poor customer support and service. Wouldn’t recommend using the app. The app fails to place the order on several occasions and when the order is placed it is not delivered the right way on most occasions. I would recommend using another app like Instacart or Uber eats as they use it as well. In addition, […]

I placed my first order tonight and had to put my order in 8 times because the app deletes your cart if you navigate out. When I finally placed my order it did not even include everything in my cart! I found out I cannot even add the item back to my cart. I just […]

Used it twice. The app user interface is quite crude and so is their customer service. The first time I wanted to add a chore, customer service said I had to cancel and rebook the entire reservation to be able to do a small tweak. The second time, the app sent me a promo code […]

This app and this service is pure garbage. The app is very difficult to navigate. Try to place a grocery order and one wrong button and you lose everything in your cart. Not once have they sent my grocery order to the correct store without me contacting them after placing it to make them put […]

They sent a coupon, I used it, it was applied to my order, making it free, and then several hours later they placed an unauthorized charge on my credit card for the full price without the coupon. Criminal. Update: they did refund the charge, but I am not changing the rating because it should not […]

Seemed convenient using the app. However, they don’t give you a time frame for when the cleaners are coming unless you ask for one. When they showed up all was fine but they spent probably 25 min cleaning my place and when I came back there was still dust everywhere and my sinks, tub, windows, […]

I had to edit my review because Amenify changed. I have been a member for years and have always had half my food order cost matched to my wallet credits. Now it says I can only use $15 per purchase. That barely covers delivery fee. I used to use you guys all the time, but […]

I had a cleaning subscription with Amenify. Not only is the subscription more expensive than market prices, it is also annoying to cancel and it is also difficult to use credits. Many times Amenify would charge the full amount and not deduct credits, which would result in a waste. Amenify charges a 5% cancellation fee […]

This app has a terrible user experience. It will frequently pop up the same pop up messages over and over, even after you dismissed it the first time. Additionally, the coupon code and monthly credits feel like a scam. Upon checkout via the app, there is no spot to enter the coupon code at checkout […]

Trash app full of scams. You constantly get discount offers that don’t give you the discount they say. It will say 50 off in a text, app notification, everywhere and then take 15 off. When you ask customer service they will point you to a special webpage that says “up to 30 dollars” or the […]

They need to really do an overhaul of their app. They give you credits but then apply ones that are not expiring to your booking instead of applying the oldest credits that are expiring so you lose your old credits and then use up the new credits allowing you to lose all of your credits. […]

There is no phone contact. It takes multiple emails to resolve anything. I changed rating from 1 to 3 stars & now to 4 stars. Once you find a good cleaner, repeat service is ok. Cleaning service used 6 times, and twice they had to come back to complete the job. As others pointed to, […]

Everything is complicated by design. To get points from paying rent must be done through this specific system. Use that system. Sorry it didn’t register. Want to use your credit, of course, but not there, not there either. Sorry you can’t use those points on these items. All these hoops just to play with the […]

I recently used their food services and was able to place orders at both Panda Express and Taco Bell without any hassle. The app is super user-friendly & made the whole process smooth from start to finish. My orders were perfect, & I loved that I could track the progress every step of the way! […]

Unusable, don’t waste your money on this. When you try to pay, there is an automatic tip and monthly subscription added to your order. You can only use $15 of credit for an order, but there is a $20 minimum. The app is laggy and difficult to navigate, the search function doesn’t work half the […]

Cant use the credits on what you want and dont get them when you are supposed to. As well as capped on how many per purchase can be used. Also waiting on a refund because I ordered an item and tried to use all my credit which would cover the cost of that item by […]

2 stars for effort. The food delivery service feature (the only one I’ve tried so far) wasn’t the greatest experience. Restaurant choices are limited (most of the places listed, where I wanted to order from shows the restaurant is closed, though it really wasn’t – I called and they’re open). I found a restaurant but […]

all the food was overpriced, they messed up my order and instead of giving me my actual real money back they gave me credits for their wallet feature, I don’t need credits for a service that I don’t care to use again. oh, and the best part, I only signed up because I got a […]

You never receive the credits you’re supposed to receive and then have to contact support and go back and forth just to get the credits. Then you can’t use the credits on anything you want to use them on and you’re only able to use $15 at a time on food with a $20 minimum […]

Yeah unless y’all let me start using the wallet money on food (which is way more important in this economy right now) there’s no reason to use your app or sign up for 9.99 extra for things that are cheaper on Amazon. [Edit, you can use it for food but it only uses 15 dollars […]