Reviews for Applebee’s

Want to order food. I go through, pick out what I want, finish, go to pay. Crash. Go back into app, re-order food, go to pay again. Crash. Try one more time, go through, order food, go to pay. Crash. This is my experience 90% of the time. Just use the website ordering. It's a little wonky but at least you won't waste 15 minutes trying to order food through an app that loves to crash way more than it wants to work.

Repeatedly the app does not allow me to place my order (carside to go, pick up inside or delivery) because I do not have a payment method. When I try to add one, it only allows me to add a gift card. I have tried the same process on the website and run into the same problem, that I cannot save a payment method. Shame because we love applebees and is frustrating to order when the process should be simple and easy

This app has been improved with better ability to add/subtract ingredients and side orders, edit the order, and provide employees with identifying details about your car. I noticed there is a "Call Restaurant" button that displays after ordering, which could prove useful if it's different than the number provided by the restaurant itself. Great app!!!

I have no issues with the app and the notifications are working fine. My issue is, once they got my email address they will not quit spamming me with weekly specials. I don't eat there often enough to make use of the specials and I ask that corporations honor unsubscribe requests. Update 6/14/22 - payment processing has quit working thru the app and thru the website, making it impossible to order on-line.

Sadly the app doesn't allow you to pick condiments. You can't order a steak and change the mashed potatoes into loaded mashed potatoes, but you can buy a side of loaded mashed potatoes for extra. I mean not everyone wants two orders of potatoes especially when one isn't loaded. Also, as I mentioned before you can't order sour cream, cheese, and bacon to make them loaded. There are many other condiments that you can't pre-order too, but I was just giving my personal example.

Much easier than ordering on the website. Their website was glitching nonstop, as usua. The website wasn't letting me submit my order because of an unknown error. Got so annoyed I downloaded this app. I never review apps, but this app was so easy to navigate that I just had to tell you. It is vastly superior to the website. This order on app took me under 5 minutes to complete, while the website takes me over 20 minutes and I need to call restaurant to apply coupon codes!

This app doesn't work at all. Every step of the way, it freezes up, with the little processing icon spinning away endlessly until I close out the app. When the app reopens, the screen that wouldn't load a moment ago pops right up, but the next click freezes the whole thing again. I'm not going to spend a half hour clicking, closing, clicking, and closing. There are plenty of other places to eat. You just lost my business permanently.

This summer, I was able to save a gift card to the app. It's now winter, and the app glitches out and shows the same gift card twice. Not only only that, but it allows me to select both of them as if they were two different cards with their own balance and reduces the total due accordingly. Of course, I do this and the payment process freaks out and just tosses me back to the previous screen without any error message. Now that I have emptied that gift card, the app either crashes or does nothing when I try to import a new gift card. Otherwise, the app does what you would expect a takeout/delivery app do if you just pay with your credit card.

Put in the whole order, put in 2 gift cards... Went to finalize the order... Got told there was an error. Didn't say what the error was. Made sure all my information was correct. Did it again. Same result. Complete waste of my time and energy. Your code knows what the error is... Have your alert message say what it is. Until then your app sucks.

Food is always great, staff friendly. Curb side hasn't been on time yet. Several times over 15 minutes and I've gone inside to get order because of staff at bar didn't have any help. Some items had to be reheated when I got home. I've ordered again tonight for 6pm pick-up. If it's on time and I don't have to go inside. I'll update review.