First off, the only reason this is a two-star review is because of how good the pretzels are. I saw an email about free delivery of special buckets during march madness. I plug in my address and click the closest store to me (4.6 miles away) making sure the store accepts deliveries. Click next, and […]
Reviews for Auntie Anne’s Rewards
← Back to Auntie Anne’s Rewards20 reviews
Was great for a few orders. No longer works when trying to search for location for delivery. Doesn’t react at all but will when I click anything else. Auntie Anne’s works in the doordash app still so it’s not a store issue but an issue with your app. Please fix. I like the deals in […]
I havent used this app for a number of months and today i finally decided to see if i had some remaining rewards. Last update from their post was from April 25 and every time you click on something else (rewards, for example) the app crashes. I’ve already tried to uninstall and reinstall it and […]
Can’t use the app, ofc on free pretzel day. Wouldn’t let me order in app, didn’t go pass the view locations screen. I try to redeem the coupon to use at a physical location and it just keeps loading over and over but won’t give me a qr code to scan. Which is ridiculous considering […]
Put an order in to redeem a reward and then got “The ordering system was not able to transmit an order (#) scheduled for today. There was an issue communicating the order to the in-store system.” Well I didn’t see it until I got there since I don’t check phone while driving, and I was […]
As with the Cinnabon app, they have now removed support for rooted devices. Removing a star for that. People will simply hack the app or use an earlier version. Old review: The app forces you to update at inconvenient times. You’re standing in front of a register trying to redeem a reward, and the app […]
Absolute dogshit. I know this may seem obvious but auntie Anne’s is not remotely equipped to handle delivery. It’s scummy that they even offer it as an option.The actual app is a comedy of errors, including canceling out your entire order and address if you make even one mistep on the menu. Even if you […]
What you get on emails for a free pretzel, or BOGO, or a free dip, well, I can’t find them in my app even when it’s within the limited time period. It just doesn’t show in the app at all! We should be able to download and print it on hardcopy in case app doesn’t […]
Super buggy. Used it once successfully (not easily) and it took half an hour longer than predicted for my order to be ready. Not a big deal, but now it’s just not usable at all. Crashed when I tried to apply a reward, then wouldn’t even let me start a new order when I closed […]
Shittiest Convoluted Food App. Impossible to figure out how to edit any order, menu is an absolute mess where it’s all on one page, and worst of all, impossible to use any coupon. Tried to use BOGO coupon from T-Mobile reward, and at first, it wouldnt even show up in my rewards, until restarting multiple […]
1. Phone back button will take you back further than you would like and cancel all the information you have already inputted, such as your address 2. Some items like the bucket of nuggets show as costing $0 – when added to cart and trying to checkout it just gives a vague error. The item […]
Very unintuitive app, doesn’t make for a good experience. Additionally, their rewards system is horrible. You can only use one coupon per purchase, which forces the user to send through 5 different purchases if they want to use their coupons, which just creates a bad time for the poor people working in the store. Additionally, […]
Sure hoping that one of the “minor enhancements and improvements” is the ability to add points via receipts! This doesn’t work for me on the site or app, only gives errors. I contacted CS via website and email and was asked for a better/fuller photo of my receipt, which was still recent and valid. Never […]
For my most recent visit I used the app to pre-order my food. I put ASAP, placed the order at 12:24, did not receive any part of it, including my drink until 20 minutes later. Meanwhile two other customers came to the counter and received items from the case and beverages. I appreciate the freshness […]
This is horrible. I’m not sure if it’s just the app, the store, or just how the company is run but I have never been more stressed out simply trying to redeem a reward. Not a frequent customer but I saw we had a reward so we decided to get a treat. Because the store […]
The app doesn’t work anymore. I can open the app fine but if I try to see my rewards or click on anything else, the screen goes back to the picture of the stack of pretzels with lemonade and the Auntie Anne’s logo. It will stay on that screen and not change causing me to […]
It’s pretty ****ing stupid that we, the consumers, are paying for the location’s fee for the app. Don’t care that it’s only a few cents per order. I don’t see any other app charing customers to lift that burden off a franchise. Most corporate fast food places don’t allow franchises to charge like that. So […]
This app charges extra to place an online order. I don’t know of any other app that does that! I also shared my code and got other people to sign up for this app earning me BOGO rewards; however, when I went to use them on the last day before they expired, I got the […]
This app is quite frustrating, especially when you can’t log in even if you have the right password. I know this password by heart for how many times I reset it and it still says that I have the wrong password. it has a really slow loading time and overall it’s quite frustrating to use. […]
used to be 5 stars. however the unnecessary updates ruined it. can’t navigate to my profile easily anymore and never saves my info. really trying to push for in app orders. as a result I end up not using it and therefore buying less from here in general. I guess it’s a good thing as […]