Works, but the UI is garbage. Do you even test on mainstream devices? Went to get my member ID, and the “r” from the word member was dropped down into the middle of the member ID. Trying to type to a fairly simplistic “Marty” chatbot, app doesn’t accommodate a keyboard on the screen, so you […]
Reviews for Auto Club
β Back to Auto Club20 reviews
Just HORRIBLE! Wasted hours and hours on basic tasks like editing my home address for an omission that the App made in the first place. Also, to switch states…it keeps defaulting back to my old state of residence! Other previously entered information is missing. I’m currently double paying for two memberships (and have been for […]
Horrible. i have to log in everytime i open the app and it always tells me I have the wrong password when its autosaved and makes me do the very lengthy process over and over and over ect. Yes I have even uninstalled and reinstalled it to no avail. not a good thing for you […]
The app is pretty good at what it does . It is very tamper resistant . If u shut it down , it knows and demands the permission back or else u loose your discount . It’s not over sensitive as some people here suggested . I can still drive 5 – 10 mph over […]
Disconnects frequently and does not track some trips. Requires frequent updates, installation and reinstallation. Hope it is worth the effort. Surely it could be improved? I received a notification that the app has been improved. However, it did not track my driving yesterday. Sometimes it identified me as a passenger when I am driving. I […]
Day 1 member..and already regret it. I’ve been a member for all of 10mins. App had several errors, website also has several error. Attempted to “Change Auto Pay” and conveniently I get an error message each time saying try again later. Forcing a customer to keep Auto-Pay with constant error when they try to change […]
If you are here to get Onboard discount using this app, let’s me tell you it probably won’t work. The app registers any slow down during driving as a “hard brake” event and count it as reckless driving. You don’t have to slow down a lot, just a light tap on the brake will trigger […]
I used the app for the first time today, because I needed a tow and I found a bug while using it on an Android phone. Setting up the tow was very easy. However, there is an overlay banner that gives you a summary of your tow submission that I can’t swipe away, which is […]
This app sucks!! I click to become a member and blank screen every tim. I have tried uninstalling and reinstalling the app, nothing…. the agents are just as terrible when you call. Apparently, you can only pay for a year membership at a time whenever you call a live agent. so they make you go […]
This app makes me drive more dangerously then I would. Honestly if I get into an accident I would seriously think about filling a lawsuit against AAA. The app is too sensitive to hard braking. Driving at 45 mph, you need to take 300-400 ft to stop at a light, or it will register a […]
Poor app, constantly disconnecting from my phone. Get notified, often while driving, that I must reconnect in order to qualify for any sort of discount. I am not disconnecting the app and obviously would be dangerous to try to reconnect to the app while driving, yet all driving episodes must be tracked for the discount. […]
Downloaded this for the 15% discount on insurance. It is supposed to monitor driving so you can earn larger discounts at renewal. It is completely inaccurate, though. It registers numerous instances of “hard braking” on every single trip, which don’t actually happen. Also, my husband and I both had to download the app since we […]
The app interferes with my using other apps even though I sitting in a parking lot or in my own house. I have to close the onboard app so I can order takeout. Also, it does not record all my trips. The app shows in my task bar as running. Finally, it seems I get […]
I use it for the AAA OnBoard program… if this is suggested to you GET THE PHYSICAL DEVICE INSTEAD. The location service is shotty at best, and it tracks EVERY. RIDE. This is the second most annoying part, because every time you take an uber or ride with a friend, you have to remember to […]
If you touch your phone in pocket or move it to dash etc., this app will count it as hard stops. Happened many times for me and sometimes even count it twice at the same spot?? Really annoying and there is no way to report/feedback/appeal and the next day your score will go down. Please […]
Horrible. I hate it. It’s constantly running and draining my battery even when I’m not using it. I can’t get rid of the notifications from it and even after the stupid rating is completed, it still constantly asks for my location when i open it. You don’t need my location all the time! Overall, the […]
This app is trash. I had an avg score of 85 for the first few months (when it was too early to get the discount), then it quickly dropped to 64 with no explanation. I have a handful of hard brakes in the past 8 months, but nothing else. My score has not moved from […]
Awesome experience again. I was told 1.5 hours, but they ended up calling and arrived in under an hour. It’s worth every penny of you use it, and I do. I have had it for years and love it. A life saver more than once. For me, it’s rare to wait more than an hour […]
The phone system gives you an AI rather than a human, then the AI pushes you ann app, which then in turn tells you you need to download this one that is nearly the same and wasting a bunch of data and time. My family’s been members of AAA since 1954 and it’s always been […]
Every time I try to make changes to my car insurance or access my policy I have problems. Most commonly the app gives an “We are sorry, but our online system is not working right now”. When, every blue moon, it works and I’m able to make a change, totally mess up my policy. I […]