Reviews for AUTODOC: buy car parts online

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20 reviews

Review by Nicolas
(1/5) September 1, 2025

i just went in to order parts for my car, two pieces of the exhaust pipe, i put the items in my cart, headed to the checkout expecting that was the final price plus delivery and couldn’t help but notice they charged 170€ for what they call “extra fee/autodoc tax” so the price went from […]

Review by Brian Heslop
(1/5) May 20, 2025

The app is ok, but the company behind it is not. No suggestion when ordering of how abnormally slow they are, but if they did they would loose business, but also a lot of the negative reviews. Do not expect the usual response that you get from other car parts companies. Very slow to pick […]

Review by Shaun Spence
(1/5) September 23, 2025

app is ok if you can navigate the adds. company its self isn’t the best I’ve placed a ordered and 15days later still not dispatched. cant get any information on when nor how long if I cancel will it take to get my money back. regrets

Review by Antanas
(1/5) October 7, 2025

absolutely disgusting. First: advertising the part provided misleading information second: after making an observation my order was cancelled it seems as I lost money, list Item. totally £42. and promised “up to 72 hours delivey” is absolute lye. you not delivery company. you can not promise what you can not fulfil. I booked the garage […]

Review by Sebastian H. Eliassen
(4/5) September 12, 2025

App is ok. Even with the registration number and chassis number (vin) it still gets parts wrong. So you end up looking at part numbers to see if it’s right or wrong. This can take a while. At least for my car BMW F31 standard chassis with Msport undercarriage. Be sure to get the right […]

Review by Usman Zafar
(1/5) September 3, 2025

recently ordered something. paid extra for shipping. now they say i have to pay extra for sending shipment. ordered some damping cover that also doesn’t fit with the cars. screws were small. product holes are not aligned also. very frustrating. uninstalled there app and never again to use Autodoc.

Review by brian ashley
(1/5) August 28, 2025

ordered then waited 4 days for it to be given to the courier,they have now had it for 4 more days and it’s still not out for delivery, I’ve ended up having to put the old discs back on so I can get about. I think 8+ days is ridiculous waiting for car parts,I’ll definitely […]

Review by Preesan Govender
(4/5) August 15, 2025

Great app for parts and prices are very competitive. The only downside is the time taken for items to be delivered. Besides items being delivered by Evri, there are no other options to expedite delivery, especially when parts are urgently required. Other than that, it’s a great app

Review by Christian Ragnar
(1/5) August 25, 2025

can’t paste password or use Password manager when logging in. As I have unique super long generated passwords, it makes it impossible to log in… so I more or less order from competitors out of laziness. Otherwise it’s probably ok. Edit: removed 1 star after the commen från Autodoc. As it’s recommended from several security […]

Review by Tom Bishop
(1/5) August 29, 2025

Nagware. Constantly presented with marketing notifications that are not of interest and can find no way to turn them off. Was offered a transcript at the end of a chat session but never received it. Delivery time considerably longer than indicated due to appallingly long time to pick and despatch.

Review by Kenneth Holmen
(2/5) September 13, 2025

Even if I stay upto date on the app, it stops registering the daily login, so every 7 days, just after the first extra bonus it stops registering the next day, and resets itself to day one – and I always lose one day of bonus. LAME! Shame, when the store itself is great!

Review by Christian Carter
(5/5) October 7, 2025

EDIT: The app also has helpful videos and advice. I think AutoDoc is the only place to save money when it comes to owning a vehicle—everything else costs a fortune! Great prices for everything you can think of, top brands, too. The customer service is on point as well, so I recommend using AutoDoc if […]

Review by Vincent Granville
(3/5) September 26, 2025

Great app for all car parts needs. The only issue I have is the advertising (push notifications) are quite persistent and regular and we need a better way of controlling what we want to receive. The only way to control the push advertisements is to disable the Push Notifications toggle but this also stops order […]

Review by Burak Çağatay Gülmez
(2/5) September 30, 2025

The app is generally OK but the check out section has not enough info before payment. I had a discount coupon code but I couldn’t use even though I added. I didn’t see the exact amount before the payment. And now I don’t know if I still have the coupon. This is a shopping app […]

Review by Luka
(1/5) August 30, 2025

On their page they spam you with tons of pop-ups saying you’ll save through the app. There’s no savings, just the annoyance of getting tons of notifications forcing you to buy something. To make things worse, even if you select your car in the app, the parts that you get recommended don’t always fit your […]

Review by Frances Grace Corbett
(3/5) August 14, 2025

AUTODOC seems to have an issue going with their app at the moment with prices being charged at a higher price than their website even though they state the opposite, plus you cannot use only one coupon at a time and you cannot use your bonus points with any coupon which is totally a waste […]

Review by Steven F
(2/5) August 29, 2025

Good prices, good service. INCREDIBLY annoying app! I’m writing this negative review because every time I change page in the app, the screen is blocked by a prompt saying ‘Write a review’. I don’t want to write a review! But if I don’t, it’s impossible to keep shopping. I don’t want check-in and trophies. I […]

Review by Stefan Asmussen
(2/5) September 18, 2025

Nothing against the app. But stop peddling it on every page you affiliate for. Edit: open any Web page on mobile that has your company as a backend. First popup is an indismissable ad for the very app on the play store. There’s no way of getting rid of it without opening the store, even […]

Review by Achilleas Athanasiou Fragkoulis
(1/5) June 28, 2022

Selection of goods is much more limited in the app than on the site. I couldn’t find what I needed on the app and ordered online. 11 days later, they still haven’t managed to dispatch the goods (all of the products were marked as available on their site at the time of the order). Despicable […]

Review by Manek Dubash
(2/5) April 8, 2025

The app works fine – as long as you can log into it. But if you use long, unique and strong passwords, as I do, the ability to copy them from my password manager and paste them in is an essential feature. Weirdly, this app does not allow pasting into its login fields. Not only […]