i just went in to order parts for my car, two pieces of the exhaust pipe, i put the items in my cart, headed to the checkout expecting that was the final price plus delivery and couldn't help but notice they charged 170€ for what they call "extra fee/autodoc tax" so the price went from 177€ to 357€ as the final price for two items, which makes autodoc nothing less than unjustfiable... the extra fee cost 7€ less than the parts, how do u justify this? when did u get mental deficiency
Brian Heslop
The app is ok, but the company behind it is not. No suggestion when ordering of how abnormally slow they are, but if they did they would loose business, but also a lot of the negative reviews. Do not expect the usual response that you get from other car parts companies. Very slow to pick orders, very slow to dispatch. Don't order unless you do so weeks in advance of needing the parts.
Shaun Spence
app is ok if you can navigate the adds. company its self isn't the best I've placed a ordered and 15days later still not dispatched. cant get any information on when nor how long if I cancel will it take to get my money back. regrets
Antanas
absolutely disgusting. First: advertising the part provided misleading information second: after making an observation my order was cancelled it seems as I lost money, list Item. totally £42. and promised "up to 72 hours delivey" is absolute lye. you not delivery company. you can not promise what you can not fulfil. I booked the garage to replace the part and the part did not arrive in 2 weeks. and why? why you cancelled order. where did I say I am cancelling?delivery £10! hope someone will read
Sebastian H. Eliassen
App is ok. Even with the registration number and chassis number (vin) it still gets parts wrong. So you end up looking at part numbers to see if it's right or wrong. This can take a while. At least for my car BMW F31 standard chassis with Msport undercarriage. Be sure to get the right parts, bacause many wrong ones come up too. Been using them for most of my cars and has worked well (tho their sorting of parts should be better). The parts are from well known brands.
Usman Zafar
recently ordered something. paid extra for shipping. now they say i have to pay extra for sending shipment. ordered some damping cover that also doesn't fit with the cars. screws were small. product holes are not aligned also. very frustrating. uninstalled there app and never again to use Autodoc.
brian ashley
ordered then waited 4 days for it to be given to the courier,they have now had it for 4 more days and it's still not out for delivery, I've ended up having to put the old discs back on so I can get about. I think 8+ days is ridiculous waiting for car parts,I'll definitely be using a local auto factor next time. Can't comment on the parts as they still haven't arrived.
Preesan Govender
Great app for parts and prices are very competitive. The only downside is the time taken for items to be delivered. Besides items being delivered by Evri, there are no other options to expedite delivery, especially when parts are urgently required. Other than that, it's a great app
Christian Ragnar
can't paste password or use Password manager when logging in. As I have unique super long generated passwords, it makes it impossible to log in... so I more or less order from competitors out of laziness. Otherwise it's probably ok. Edit: removed 1 star after the commen från Autodoc. As it's recommended from several security institutes på use a password manager and a strong (long and complex), and the app has blocked it from being used.
Tom Bishop
Nagware. Constantly presented with marketing notifications that are not of interest and can find no way to turn them off. Was offered a transcript at the end of a chat session but never received it. Delivery time considerably longer than indicated due to appallingly long time to pick and despatch.
