Reviews for Backbone — Next-Level Play

This app needs updates to keep up to date with current games. It needs a key bind feature for games. Recently my sprint sometimes works and sometimes it won't. For 100$ there should be more features that work better. It doesn't charge while using the c port at all. It doesn't have a built in battery for longer gaming sessions. When I record videos it doesn't save it automatically to my phone I have to find it and download it. I've even recorded video and the light was on but it didn't save.

Bought yesterday and will be the returning controller, paying $80-$100 for a controller is steep, but reasonable enough. What is not acceptable is charging people $40 a year for a service that actually makes your product compatible with games that don't have native controller support. That's the ENTIRE point of paying a premium price for the device in the first place. Without giving them an extra 40 dollars, you're 100% better off buying a cheaper 20-30 dollar device that does the same thing.

The backbone hardware is fantastic. Only point off is that it tries to sell me a subscription every time I open the app. I don't use Xbox cloud gaming or Google Play apps, I just stream moonlight off my desktop pc over VPN. The experience is fantastic, and steam just considers it an Xbox controller. Very happy with the whole experience I've had, I just wish I could tell it I'm entirely uninterested in a subscription and to not ask literally every time I open the app. Other than that, no issue.

I have the PS Version of backbone. Unfortunately, either with the games themselves or with Backbone, every game seems to think I have an Xbox version of the controller. This is slightly obnoxious and makes me wish I could swap models. Folks, make sure to grab the Xbox version of the Backbone and not the Playstation version if you're the kind of person who gets easily annoyed matching the buttons on screen to your controller.

(edit after their response, been a few days since my support ticket was submitted, still no response and nothing works since update) original review: worked great before the last update. Now with the last update, the controller no longer works on my S22. The charger works while plugged into the Backbone, but since the last update, I have been unable to use the controller at all, none of the buttons work at all.... what a bummer $100 down the drain...

I loved what I had, I've been playing the heck of my backbone one for 4 months or so, I downloaded a new pixel 7a update played some games at a different house,came back home and the whole backbone controller is now broken The left side is not working and when I put headphones it the jack I get a static noise and I'm extremely disappointed and sad about it because it was super fun!! I wish I could get a replacement or refund

As long as your Internet is decent, this app and device are amazing! Also, you need XBox Game pass to enjoy their games obviously, but there's also many mobile games to play! The controller DOES take a bit of getting used to but handles beautifully! There is no delay or lag between button input and response (thats saying a lot since I have a C-type transfer cable running from my Backbone controller to a tablet works great). This is a must have for gaming in comfort and on the go!

Do Not Buy A BackBone!!! Overpriced, Fells like a $10 device. Mine broke after less than a week of light use and there is Zero support. (UPDATE: yes I have opened a ticket, I even had my Fiancee open one, neither of us have had any response other than an automated AI email, we have both sent multiple follow up emails, our requests have videos and all details. ZERO SUPPORT)

This has been my overall favorite mobile gaming controller ever. Especially with classic emulated gaming. However, the past 2 controllers ive had, have stopped connecting to my phone after about a month or 2. now it will show connected then a few seconds later unconnected. I still have my receipt for the last 1, & will exchange it for another but if this one screws up then I'm done and will look for another brand of gaming controller. It sux because this has a perfect setup of buttons disappoing

The device works but requires a subscription to unlock the ability to map the buttons. I'm not spending an extra $40 per year on backbone+ just to unlock a basic function. I'm very disappointed in the product for this reason. Hopefully the company will come to their senses, and unlock this basic feature for all users who have already purchased their $100 Backbone device. Until then, this device will collect dust from lack of use. I do not recommend it. What a shame because it's otherwise decent.