Not only is the subscription fee ridiculous and I would hardly consider affordable but now I can't even log into my account! I have tried resetting my password and it won't let me. it keeps claiming I have used the password before even though I know for a 150% fact I have never used that password before so now I am basically permanently locked out of my account because the password reset system is very flawed!
Holly Clark
According to the app the only way to cancel your subscription is to go to Google Play Store app, search for BennVerified, click on the result, and then click on cancel. There is NOT a cancel button to be found! No other way, i.e. a customer service phone number, is offered. So the only way to cancel is to contact your bank and block access. In short...do NOT subscribe to this app!
Alonzo Carracci
Anyone who wants a deal of a locked in price of $9.95 per month that is currently subsc Tried to cancel my $28.xx subscription and couldn't figure out which email I used until I searched through all of my emails and found it. Tried to cancel the subscription through their website but I couldn't so I had to read Q&A to find out you have to call, email, or leave a request through their request form. I called and got offered a "locked in price" of $9.95 per month if I choose not to cancel today.
Richard kinney
Used to be good app. You could actually use part of it for free. Now think about this BV. Some of the people may only need to use this 2 or three times a year like me. Make a free version that worked like the old version not telling totally everything but with commercials for users that only need to use it a few times a year. No way on earth I'm buying it. Won't pay for itself with my limited use. Make commercials pay for free use. Right now I just Uninstalled it because it's 100% useless.
Stephen Nozaki
Used to be a subscriber for $15 a month for several months. I cancelled it and then resubscribed at $22! I am stuck in a loop on top of that. It won't show me anything and when I click to search it still states I need a subscription. So I click on subscribe and it says error, you are already a member. Restarted the app, same thing. No updates for it either. Very disappointed. Requesting a refund.
Patrick Burke
I discovered within a few searches how horrible this app and his background check is. I've been trying to cancel and unsubscribe for the better part of 10 minutes and I cannot figure out how to unsubscribe and not get charged. Only option that I'm finding is that I have to call somebody on the phone to cancel which is absolutely absurd and ridiculous.
Anna Shelton
I paid for a month subscription on 31st then the beginning of the next month they tried not once more like every day for 4 days in a row when I had already paid. Plus they are a good choice to look up info but not the best I found one that can find you twice as much info but they are way more expensive. They emailed me twice and never admitted they did any wrong even though I sent them screenshots of the charges.
A Google user
Got this app. Paid the month fee and was disappointed! I have several calls a day on my home phone and Been Verified could not give me any other information then the town the call originated in!! No owners, no addresses no information to try and stop these calls!! very dissappointed. every time I try to look up a number on Google all their adds pop up! will not reccomend it.
Jessica Longwell-Weigand
Tells me I need to upgrade after already paying! I renewed my account and it says I have not. Won't allow me to access anything. Its already taken the money out of my account but won't allow me to access anything! Went ahead and canceled the subscription. Says its good until October 7th. What good is it when I can't access it because the app claims i didn't renew when I did!
Timothy Ruben
In early April of this year I used the free trial to try to find someone involved in a hit-and-run. 5 months later I see they've been charging me full price despite the fact that I deliberately requested to have my account canceled after trial. A customer service rep said all they could do was refund 2 of those 5 months?? This is not right to the customer. Companies who use this secretly-default-to-subscription method are a scam, even if they produce good product unfortunately.
