So far this app sucks. I completed the 5 step program to unlock a limit up to 8000 for balance transfers but it’s just stuck. It hasn’t unlocked anything. I’ve had it for 3 months. I’ll pay for 3 more months but after that, I’m more than likely gonna cancel. No one has answered me […]
Reviews for Bright Money - AI Debt Manager
β Back to Bright Money - AI Debt Manager20 reviews
It was great at first, but something has happened in the last month, and the safeguards have stopped working. I have received 12 overdraft fees in the past 3 weeks because the app is over pulling past my limit. Update: I still have not received my money back. It’s has been almost a month. The […]
So far, so garbage. They advertise this app as a way to build credit, but then they make you deal with debits that aren’t clearly scheduled, and then you have to apply for another program – after they debit you 5 times!? The app asked when to take money out. I chose, but it decided […]
Bright Money is a good resource for building credit in a simple way. If you struggle to make payments on time for credit cards, they have a program that will do so for you with money you can’t touch. And at the end it’s yours to keep (because they saved it for you from your […]
The intent of the app is admirable, but I was unable to put all of my accounts into Bright to pay automatically, and as a result, the app would automatically deduct money from my account that was meant to pay other bills, leaving me repeatedly short. I had to start “hiding” my money in savings […]
Was fine in the beginning, but after it started paying my credit card and I was paying at the same time. It ends up over paying the credit card. When you go to get a refund, you can’t get ONE if you don’t like it after 14 DAYS!! YOU barely get it set up in […]
I was able to add most of my accounts, then the app closed and I’ve been trying unsuccessfully to gain access again for hours. Edit: I contacted Bright as requested and they simply told me to wait 24 hours and try again. I was able to finally get back into my account without their assistance […]
Horrible, they take all your info from your bank and you cards to have you connect for them to tell you that you don’t qualify for a balance transfer. You give them access to all your bank info. For accounts they don’t need access too, they pull all your credit info EVERYTHING. It’s like a […]
Find an Alternative I thought I’d look into trying out the app. I decided it wasn’t for me, and did not go any further. Suddenly, out of the blue, months later, money is being transfered, and I’m getting notifications. I try to log into the app and it hangs on authentication. I try calling, and […]
Bright started taking out too much money from my checking account, often leaving it negative. Yet my “stash” didn’t seem to reflect that amount. I had to pause auto savings for two months, because the “safety net” doesn’t work, and there’s no warning of funds being transferred. Customer service is dreadful. I have to repay […]
This app works and will help you organize and pay down your cards, make sure you don’t miss a payment.. your credit score will improve. BUT Their customer service is atrocious. The paid version is crazy expensive. It’s very nearly false advertising about the $8,000 balance transfer card. I don’t think I’ll ever see that. […]
I have been using this app for a few years now. It’s great if you have alot of credit cards and want to “set it and forget it” to make sure they get paid and don’t have to worry about late fees. It’s also great at helping you find the best way to pay down […]
Scammers. I would never agree to pay an annual fee for any membership. So randomly, I was changed almost $90 for an annual membership that I did not sign up for. Now on my bank, it’s showing no longer pending and it’s fully processed. But on this app, I still have to wait 4-5 business […]
Bright credit is a scam, don’t do it. It’s just a way for them to jump on the bandwagon and suck money from you. And the interest seems to go up fast. Don’t do it! I regret it! And they keep hounding you for manual payments which defeats the purpose of automation. Update: The app […]
Terrible. I never received my advance but I was still charged an exorbitant fee. I tried to cancel repeatedly but they take so long to respond it’s pointless. I can’t sit watching a chat for ten hours hoping for a reply, and they close the chat immediately if you aren’t there when someone deigns to […]
They’re dirty. I’m guessing they had my information from when I downloaded Current, because I didn’t even sign up for Bright, I just downloaded the app, and they still charged me a large membership fee I didn’t agree to. I can’t even get into the app to contact customer service to dispute, so they’re getting […]
I think the creators of this app abandoned it. Can’t add new credit cards. Current cards get unenrolled for no reason. No customer service whatsoever. Edit: Bad customer service, submitted multiple tickets with zero follow-up or solution, AI doesn’t work, cards kept getting disenrolled, balance is incorrect on cards that I do have enrolled. I […]
Waste of time and money five. I did the bright credit builder in order to be able to apply for a line of credit of up to 8000 dollars. Made all monthly payments on time just to be told they don’t offer lines of credit through this app. And it took away to discover where […]
Similar experience to other reviews. I’ve paid the yearly fee for more than a year now and credit builder is stuck on last payment for the past 6 months. So called 24/7 support is automated and leads to nowhere. They give false directions to menus that don’t exist in the app for example the ability […]
horrible customer service. you get locked out with no answers for weeks or months at a time. they take money randomly they pick the amount. if you change your phone number it could take months to get back into it. not a good way to save and put aside money. you won’t have access when […]