Reviews for Capital One Mobile

Now they require the “primary user” to actually log in to your phone to approve adding a card to your wallet app. This is insane, as you should not be logging in on anyone else’s phone for any reason whatsoever. They could send the other person’s app a request, or text them a code, or […]

Don’t ever bank with Capital One. Credit cards are fine, but never give them your money. They are not a bank. Their app sucks. It’s impossible to deposit finds into your account because they don’t allow you to see your routing and account numbers. What good is an account that you can’t deposit money into. […]

Overall, its a great app and easy to use. My biggest issue right now is that account details is currently inaccessible for savings accounts for the past few weeks. other account types it works, but not for savings. I can go onto the website and it works there fine. not the end of the world, […]

The account details button is gone. They moved it up on the app, but it doesn’t work when you click on it. I can’t view the interest amount accrued on my 360 savings account. A workaround is going onto the website instead of the app and clicking on the account. it’s the only way for […]

I am trying to open the app and it will not open. I go to the website. It says there’s an upgrade available, I press ‘upgrade now’, it goes to the Google Play and there’s no upgrade selection to choose nor is there an ‘open app’ selection. I cannot take care of any business online […]

Can’t manage virtual cards. No matter what, the app can’t add my new credit card to Google Wallet, and the error it gives is unspecific and useless: “We Hit A Snag” / “Looks like we need to fix something so we’re working on it”. Customer support couldn’t help, and asked for an error code. There […]

Mobile deposit is the most frustrating part. If you have a check for more than $500, the app just can’t seem to match the amount. If you have an amount less than that? No problem! So, the bigger checks that you usually really need can’t be deposited. Oh, and if you’ve checked the box on […]

Current version downside is the account details is broken so I can’t see any of my numbers or other important information. it’s a pretty big issue to have for a banking app. Overall it’s easy to use and does exactly what I need. I like having zelle built in and getting the checking direct deposit […]

There are promotional popups and banners on every page of the app. I don’t want to open a credit card. I don’t want to sign up for coupons. I just want to manage my account. I hate closing multiple popups every time I open the app. The feedback form only lets you rate the app […]

I can’t use my own number. the one linked to my account, for verification, so I can’t change email phone number or anything to do with my account. I can’t get cash either because it calls for 2 step verification as well. customer service is no help. spoke with 3 representatives that were unable to […]

I’m split. Great bank, misguided credit card provider. The app itself is loaded with UI glitches that aren’t being resolved. The credit card is useless. They work on the principle of starting customers with a small credit line and increasing it only if you spend at your limit. Chase, TD, or Wells Fargo are far […]

I have never been able to send or request money from Zelle. I select “send/request”, the app starts thinking and then the app crashes every time. Fix ASAP it has been well over 1 year. I have to have them request the money in order to send it. I can’t do anything within the app. […]

I made a payment on this app like I do every month, and they restricted my account because they say my bank account, that I always pay from, is new. They also say that their great service flags the account when there are several multiple payments/very large payments, of which I didn’t think the once […]

Typically would be 5 stars, but I’ve been having issues with the app lately. I can’t view my “Account Details” in the quick access bar under my savings account & can’t view my account information at all in the app. Edit: Looks like they fixed it and I can now view the account details in […]

Would like to like this app, but it has three annoying problems. The first is that managing eno virtual numbers is just not possible. The second is organization – finding what I want isn’t easy… in part because eno is a dumb bot, as well as a virtual card manager. You end up wasting time […]

App was great for awhile but I’m glad to see I’m not the only one experiencing being frustrated with no longer retaining my sign in information. I’ve signed in using biometrics for years now but every time I go into the app it has amnesia. This makes the process of doing anything way longer. Whether […]

This version of the app is broken. Everytime I try to log in it says my account is locked due to too many login attempts. Then, it opens a web page to verify my identity and I can log in there, but if I go back to the app it’s just the same message. My […]

It’s a pretty good mobile app, but it has two fatal flaws that are extremely irritating: you can’t put in exact cents in a payment, you can only put in round numbers. When I’m making a payment to cancel out a purchase, I want to pay off the exact purchase amount. Forcing me to go […]

Cool app everything you need at your finger tips. HOWEVER, since I’m supposed to pay on time I think that Capitol One should have to take their money on time. I’ve paid through the app and it’s 3 or 4 days before you take it out of my account, which sometimes , makes me late […]

Account details no longer opening so I can no longer see interest rate, etc for accounts which is frustrating. PLEASE FIX THIS! I rarely use bill pay after it was “updated” but I have moved on to other ways to pay so I can live with that. I do like how easy it is to […]