Reviews for Cardiogram: Heart Rate & BP

Charged for what was advertised as a free trial and it's already having sync delays. I had the app 20 minutes. Update: Got refunded. So, I uninstalled the app. It was just slow in updating the readings taken with my watch. I don't need this for medical reasons, just for fun, but if I did, reliable readings would be pretty important. Hope you guys can improve.

To use this app, I had to buy a Garmin watch to pair my external chest HRM to to transfer the data in. It's by far the best app I've found to keep record of my ridiculous IST/POTS, but I wish I could customize the symptoms list. I'm very ill and have more than 30 symptoms each day, but I have to manually add them into the app for each day. It's exhausting. And it doesn't let you search by symptom (only by tags), and I don't like to see tags covering my graph.

During the installation process, I sync'd with my WearOS watch, then the app on the phone wouldn't progress past a screen that demanded that I subscribe to one of two options via an in-app purchase, even though I clicked the "Try for Free" button on the preceding screen. I wasn't able to use the app at all, so I killed it and removed it. Seems like false advertising.

Worked great up until 2 days ago. Timeline won't show any new graphs beyond 2 days ago. Was this a free trial type app? Update- It had now been a week and the app still won't work. I can still get current HR through the companion app on the watch, but the phone app will not show that it is connected or getting data. I've uninstalled and reinstalled the app, but nothing is working. i really liked this app for the few days it worked. Oh well.

Just.... No. Installed it on my watch, installed it on my phone, tried to sync them. The minute you hit decline on the "give me money now" page it dumps you back to the sign up page. I even tried to log in thinking maybe it was done. But nope. There is no x to close out of it. You hit decline, and it completely deletes any progress you've made towards signing up. Will be deleting the app off of both devices and never downloading again

It worked for a couple of months, and then all of a sudden, when I try to open it, it says "There was an error opening Cardiogram. Please try closing and re-opening the app." I have tried closing and re-opening numerous times, clearing the cache, uninstalling and reinstalling, restarting the phone, but nothing has worked.

I have used now since Garmin relationship was announced. So far it has been hit or miss, much more of the latter. Often very large discrepancies between Connect and this app in terms of metrics such as average steps per day. Although my wearable is on 24-7, see large gaps in data on the Cardiogram app, which I don't understand. I know it's an iterative, agile development but feel like it's not even alpha quality. Most importantly, not sure what insights it will provide beyond Connect. Not that I am a fan of the Garmin solutions which I have used since before wearables were introduced, since 2010, and lived through their iterations as well but I am left wondering what the goal of this app to provide something more valuable truly is?

I just downloaded the app 1 hour ago and signed up for the yearly subscription. I tried getting on the app on my phone, and I got the following error: There was an error starting Cardiogram. I closed and re- opened the app numerous times. I read through the reviews and found that most people were having the same problem. I made the mistake of not reading the reviews before downloading and signing up for the yearly subscription.

Every time I try to update to the Premium Package at the current sale price, the app won't let me. I get a message: ERROR Your order is processing, your item will be available in a few minutes. When I hit OK it says "An error occurred please try again. I've tried 6 times and the same thing. The only reason I wanted this app is for the premium package. I had gone thru the whole order before and entered my credit card etc. but nothing showed on the account and the premium package wasn't activated. WHAT'S UP??? I'd rate my experience with 0 stars if that was an option. It looks like they don't want my money.

I paid for the annual subscription during their flash sale in December. The features lasted maybe a month, then disappeared. I tried to contact their support and have heard nothing back since I sent the request two weeks ago. If you use this app, never upgrade, you won't get any of the extra features they advertise and no one will help if you have issues.

Not that useful if you already use a health monitoring app. It takes a while for the data to load, whereas I can see it all automatically on my Fitbit app. Also, it doesn't load all the data from my Fitbit watch & app, like sleep data. And I didn't even try to plug my birthdate in because it wants you to scroll back one month at a time from today!!! Why wouldn't they make an option to just TYPE it in?! Not very functional & very redundant.

The app itself was great. I'll continue to use the free version. I paid for the premium, it never activated. I sent email to support. It's been 4 months and there has been zero response from Cardiogram support. I'm disappointed because I needed to have the ability to send data to my doctor. I've been patient, but after 4 months of no follow up, I cancelled my subscription early. I don't want to forget when that auto-renew comes along.

Previous issues resolved, however I am now experiencing a situation where Cardiogram is not updating for many hours (12 hours currently). I have forced a resync, force-quit the app, cleared the cache, and restarted my phone to no avail. The app associated with my watch is up-to-date and showing me real-time info, Cardiogram just doesn't seem to be updating.

I really want to love this app. It tracks my heart rate FAR more specifically than my Fitbit app does, which is so important for my needs. I can see every little spike and drop in my heart rate, even if it only lasts a minute. However, the app itself is glitchy, frequently will not open at all without restarting the app multiple times, and when I do get it open, there will be gaps in the data, as if I had taken my watch off, or it will refuse to refresh collected data. Not worth a subscription.

When it comes to apps, nothing pisses me off more than developers advertising something as free when it's completely unusable without a subscription. Not once has that ploy ever convinced me to pay for an app. Even if there's a free trial, I immediately uninstall. If you want people to pay for your app, than advertise it that way instead of intentionally misleading people. You're only limiting the number of people willing to pay for it. Such a shame, uninstalled.

I can't even use the app, it prompts me to sign up for an annual subscription. When I decline, it logs me out. And the report shows I'm average in every category but somehow also "worse" than average. Edit: I'm not disputing the subscription model, I'm saying the app is literally unusable. It will not let me get past the login screen.

Edit: Customer service finally got back to me and were able to fix the problem so I increased my rating. Thank you! I got signed out of the app and it would not let me back in. I've tried multiple times to reach out and haven't heard back. I'm extremely disappointed. This app is very important for me to keep track of my heart rate data because I have POTS. Since I've lost access, I've also lost months worth of data. It's a great app but with zero customer service.

As the developer said themselves, to access the app's features, you need to sign up for a subscription. That's not a free app with in-app purchases. It's a paid app masquerading as a free app. It came preinstalled on my watch, but after the sham of trying to sign up to use it for free, only to have the same experience as everyone else who had the door slammed on them when they declined to pay, it's uninstalled from my watch and my phone.

I have loved this app, and I do pay for the subscription. In recent months, there have been quite a few glitches recording my heart rate and syncing from my watch as well as syncing activities from Google Fit. I contacted Support, and while they provided various suggestions, all of which I tried, the excuse is now the "third-party apps." Sorry, I expect more from a paid app, and if you can't deliver what you advertise, then don't charge for it.

Premium user here for a year now. The samsung 7 ultra will not sync to the phone. The watch keeps prompting you to "sign in on phone" even though I'm already signed in. When you hit that prompt, it opens the phones page to install the app again. I've even uninstalled the app multiple times on both the watch and phone. I've noticed their ratings have reduced dramatically, most people with similar syncing issues. As of this time, I'd not recommend people to purchase the subscription.