Reviews for CAVA

A lot of glitches and not user frienfly. You cant even duplicate an order so you have to input things several times. And every time you change an ingredient you have to change the name again. And if you press the wrong bottom it kicks you out of the app. Also you can’t modify feature […]

In short, I am literally unable to use this app. It consistently crashes when trying to repeat a previous order. It’s then 50/50 whether or not it hangs at the initial loading screen, or crashes again when you try to resume ordering. Uninstalling and reinstalling doesn’t help. I used to order CAVA 2-3 times a […]

Every time they update this app, it gets worse. Slower and less useful. when I first started going to cava, I could pay using this app so it was one swipe for both getting the item credit for rewards and to pay. now, I have to open the app, which opens slower and slower every […]

App works pretty well all around. Very nice to look at and functionality is good too. There are some annoying quirks when it comes to reordering previous orders. It tries to make you reorder from the same previous location instead of allowing you to choose the same food at a different location. There could be […]

I’ve tried to give the new version time to work out the kinks, but it’s just a mess. The app stutters and lags through the ordering process. If at any point you use the back button, you’ll likely be taken back to the home screen and will have to redo your order, including picking the […]

Could be easier to navigate, and see the order building. App is slow to turn over, and takes a long time to turn over while adding items or adding another persons order! I use 3-4 other apps. for food places, and all of them are more “user friendly” than this one! the I agree with […]

Overall, the app works fairly well when building your order. However, there have been multiple times where when I went to pay, an error message is displayed. Each time there is an error message, it actually charged my card. I’ve been charged 3 times in one instance and 4 times in another instance. Now I […]

This app is one of the most terrible apps. It regularly asked me to log back in instead of keeping me logged in. This always seems to happen when there’s a whole line of people behind me waiting to check out. had to log into the app yesterday to use it and then today I […]

Repeatedly crashes while trying to order. Won’t let me enter a delivery address. Sometimes doesn’t see where I am at but other times can see my location. This app is why I don’t order more than every 3 months or so. I’ll forget that this app is defective and fight with it until I give […]

Waste of time, has no value unless ordering online. Don’t kid yourself into thinking there are great rewards. You have to spend $100 to get a meal on your birthday. Spend $1k and get invited to an event. This app is poorly planned out and takes too long to set up at the register (payment […]

So wonky. It acts up all the time, freezes or doesn’t let you finish an order. Doesn’t make me want to order even in person, so it’s losing my business each time. You might want to fix that. Reinstalled it. Still doesn’t work. Not going in person, so there’s another lost sale. C’mon…this isn’t rocket […]

Needs submit confirm stopgap. I went to My Bag to see where I’d left off in the ordering process and accidentally touched “place order” (which doesn’t necessarily even look like a button) and BOOM! Submitted. Dang it! Wish they’d add a pop up to confirm if they’re going to make it that easy to hit […]

The most terribly designed food ordering app I’ve ever used. To name a few of the many issues: you need to have a credit card on file to use a gift card, the ordering process is inefficient and difficult to modify orders, the wrong images are used (hummus picture was used for the chicken image), […]

This is basically unusable. There’s no easy way to build an order, idk how else to say it the whole interface is scrambled. They need a streamlined workflow that allows you to add both saved favorite bowls and bowls from the menu into the same order, edit orders, just the basic stuff. I could not […]

Used to use this app all the time, now it barely works. New ordering process is clunky, and some days it just crashes when starting an order. In my frustration, I just go somewhere else. I’m not going into the store to make more than one order, especially when it’s at least a 10 minute […]

Edit down to 1 star. App continues to be absolute trash. Features that don’t work, bad navigation, etc. Today it’s falsely telling me it can’t open because I’m offline. Um, no, I’m online, which is how I can leave this review. Note to customers who want reward points: Just say your phone number to the […]

This app is curiously limited. I saw no obvious way of adding my favorite menu items once I started an order, and then there was no way to update a credit card on file without having to restart the order entirely. On top of that I placed a delivery order on the app and finally […]

They are once again changing their app points on 10/6/25 and are not only making it worse so we do not accrue as many points, it’s already automatically applying points and offers and no longer allowing us to choose when we can use them. Last time they got my order wrong AGAIN they credited me […]

the most obnoxious concept for a restaurant ever… with this level of hassle involved in ordering my food I would expect a discount relative to the amount of time I had to spend downloading the app, placing my order, having it time out and ordering again… the digital age is something else… I liked the […]

I downloaded the app due to a poor experience on the website. I tried 3 different times to modify a standard menu item after it had been added to my cart, and doing so cleared my cart. I came to download the app thinking this would be a much easier experience. I was wrong. Same […]