Update: 3 local restaurants that I used this app with have cancelled their service through clover. The clover team has no customer service to speak of, and constant issues lost them money. I guess I'll uninstall now. It's useful to be able to order from some of my favorite restaurants from this app. However that's where the usefulness ends. The rewards programs don't function. And a lot of restaurants that use this service don't know how to best provide a good experience.
A Google user
I LOVE this app and program because it definitely shows us customers that we are appreciated. Who doesnt like earning rewards?? Most times I have no issues, however there have been a couple times when I tried to use it that the clerk could not see where I was attempting to check in so I lost my discounts because when I refreshed the app it showed I had already used the credits. So it definitely needs some work on the check in process but other than that NO COMPLAINTS! ITS WONDERFUL! Worth it!
C L
Great in theory, in practice the app is mostly useless. Most employees at vendors don't know how to use the system to give u points. Only ONE vendor so far in 2 years has given me points. No support unless u have a merchant number. Transferred to a new phone and for 2 days i couldn't login bc it said my password was wrong (it wasn't), and i tried too many times so it just wouldn't let me. Used old phone to add phone # to profile. I was able to login using that after hours of trying.
A Google user
Cant recover password when switching phones. Lost a lot of points and had to start over with a new account. App doesnt show local stores, just loads blank pages. No way to view my current points unless I add a new receipt. Not even sure I will be able to access my freebie once I earn it. App is very cheap and cant say that it actually works. App needs to be completely rewritten as it currently has basically no functionality.
Daniel Roizen
Reading reviews from the entire last year. It appears that rewards simply won't redeem or won't work at all. Also, the app is unable to accept any payment methods. Just says "Well, shucks. We're having trouble reaching Clover on the network". And more importantly, there is literally NO customer service. No email, no phone number, nothing. There is no way to contact anyone about any issue. Ridiculous! These issues have been on-going for the better part of a year!
JAmy Creel
Each time I've used Clover, either the code I entered was not accepted or I've had to start over because it erased the past rewards I've earned from purchases at various participating locations. So, I uninstalled and reinstalled the app. Then the app wouldn't load or take forever to open if and when it did finally open. I've uninstalled it yet again. Leary of how it's going to be this time around. Good idea.. relatively user friendly
Kyle Greenley
App removed my payment information and when I try to re-add it it just keeps giving me the "Well shucks, can't connect to the network" error, while everything else was working. Can't exactly order food without paying... That was 2 weeks ago. Now it refuses to load any local stores or my recent/frequent locations so it's even more useless than before.
ann stephe
So frustrating. Codes sent to by text and by email. When I try to enter one, just takes me in circles. Have also received the "too many codes sent" message. Can't set this up. Cannot find my merchants' shop on the site. My receipts show a Clover ID #. Super frustrating!!!! How am I to redeem a earned gift card when I cannot complete setting up the app?????
Beatrice Decker
There seems to be some kind of login issue that is preventing me from even ordering. I log into the app, I go to checkout, and it says I'm required to add a last name to my account, but when I click on that button it opens a form to open a new account. There's no place elsewhere to change this information. I tried my login on the clover website but that's not accepting my login info. I'm stuck in a limbo of being unable to order and unable to change the information to let me make an order.
Ivy Harrison
Worked fine when I first started using it. Now I can't update my card information. I called their customer support and was told that they can only assist merchants. The ladies at my coffee shop were nice enough to call for me, and were advised that I make a new account. I made the new account, and still am unable to add payment info. It just keeps popping up with "well shucks, we're having trouble connecting to the network". I've tried updating my card for the last month. Officially giving up
