There is a glitch in the app that does not allow you to scroll down on the add payment page to click the authorization box. The account number and routing number can be added, but then you can't scroll down to the authorization box. You also can't scroll down on the page to manage your payment methods, so no payment can be made thru the app. Closing the keyboard does not help, you can't scroll down at all.
Reviews for Concora Credit
This is my personal experience, my 2nd credit card I took out. They are very good with posting on your credit scores how responsible you are with payments and keeping it under the thresholds. They are always updating it, their customer service is also good. The app itself is very easy to use so simple and straightforward not cluttered! Which is a huge plus. Bank apps shouldn't be over cluttered overall highly recommend!
Okay app. It needs the option of selecting between accounts. Like I have milestone, indigo, and destiny accounts. But I have one card account on the app. The other two I have go to the website to make payments. Which is fine, I think I'd rather do that to save space on my devices. But either way it's kind of a pain to use if only card is able to be used by the app.
Don't bother with any card by concora/Celtic bank, I recently received a letter stating my acct has been closed due to "suspicious activity" and now my credit utilization is gonna go up causing my credit rating to drop, and they don't even have the decency to send a replacement card, and believe all the reviews when it comes to making payments, and also when you buy something, that doesn't show up on your acct for a couple days.
Another one of those fake apps. It's constantly telling me username is wrong. The username is correct. I even went to as far as requesting my username and it was the same. I do have an account with milestone and I double checked to make sure by going online and the username and password was correct. This is a bad app and waste of time. I'm uninstalling now.
Why do I have to wait 14 days before my available credit is updated even after I paid my bill, using the same bank account as I have in the beginning?!? This is ridiculous!! And the customer service reps were of no help at all!! I had a very important purchase to make and I could not do it! I would NOT recommend this card company!! THREE stars at best !!
Not only is it almost impossible to log into, but it may be the only banking app I personally have ever used that does not allow you to pay more than the minimum. I guess they want you paying this bill forever. And please spare me the 'uninstall, then reinstall the app' trope, or the 'clear you cookies' spiel. I don't think there are very many people who don't know the standard tech customer service script by now. I believe the low rating may mean that others agree.
Stay away! When I was approved, I received 2 different cards in the mail, and I activated 1 of them only to find out it was their mistake, and I activated the wrong one. Another thing is the app and website never let's you update your password. It gives an error every time. This has been going on since I got the card. It costs 150.00 a yr to have this card! Update 2/15/24 I still can not get into my account, nor am I receiving paper bills, and they still have NO SOLUTION! DO BETTER!!!
It's been three days, and the glitch on the app. Still does not work. When putting in my correct information Username and password. The system keeps saying it is not matching their records. When, in fact it does. I've called repeatedly to the technical support number, and they're saying it is nothing they can do. Why advertise a 24/7 app. If it's not going to work. I would like to check on my account daily. I cannot do that unless I call in. What an inconvenience.
First of all, this app is trash compared to ALL my other credit card apps. No biometrics, no saving a different password for a different card. No easy way to do anything. For a company that runs SEVERAL credit card brands, it's a bit insulting to think this was the best app my interest payments could buy. Even my lowest quality card has a fully functional and feature rich app. This app will help you pay your bill, but I wouldn't recommend it to anyone, ever.