App is broken and refuses to work. Tried creating a new one when It told me mine was wrong. Spent my entire lunch break trying to either get the email to make a new account or trying to put money on my prior account. Both were a waste of time as I neither got the […]
Reviews for Connect & Pay
← Back to Connect & Pay20 reviews
Can’t complete account set up. Won’t read fingerprint to set that up. Also, tried to create acount through the app and after putting my gender and other information, I tap “Next” on the app and a pop up appears saying it encounter a problem and for me to check my internet connection. I checked, and […]
Worthless. We have Connect and Pay machines at work. I put money in my account on the app. No machine would recognize it, said I had insufficient funds. Read the fine print, nothing updates in real time, meaning you could be waiting forever for the vending machines to recognize your account. The minimum amount you […]
It’s not even kind of good. Always logs you off. You try to log in and says password or email is incorrect. Try to reset. Never sends email to reset, even though it says it recognizes your email. Prices are not correct with what’s displayed in machine. Harldy ever picks up device to scan and […]
Login, no longer possible through app. This is the second or third time I’ve been logged out (“only this one”) after a security update. Which wouldn’t be a bad thing. . . If the login process actually worked. When I tap sign-in, it takes me to my browser, then when I put in my login […]
Borders on the brink of a scam considering you can never use a remaining balance. If you have $1 left and go to buy a $2 item, you can not use the $1 on your account and $1 from a different payment method. You also cannot add a custom amount of money, so you will […]
This app is awful. I’m sorry if you have to use it. The most glaring issue is the fact that the “touchless” part doesn’t work. Even with it set not to require a pin, it asks you to enter a pin into the kiosk, completely defeating the “touchless”part. You will literally touch the kiosk less […]
When it works, it’s great, but it has troubles detecting when it’s near a kiosk. Usually I have to wait in line, and the line clears before the app finds the store. Sucks wasting your break trying to get the app to see find the store. They really need to add the option to save […]
I downloaded this specifically so I could earn rewards since I spend money here anyways, but every purchase I make says I’ve earned 0 points, there’s not even the page where it’s supposed to track them that shows in the play store, the rewards aspect advertised is just missing. On top of that, you can’t […]
While the idea is wonderful and the app has always functioned fine for me, it requires a minimum $5 deposit and no way to get your extra money refunded back to you. For example, if I have $1.15 in my account and drinks are $1.20, I have to deposit in a minimum of $5.00 just […]
This is very unreliable and has issues often. Some days it takes an extended amount of time to load your funds, some days it’s right away. Like today, I keep getting the uh oh cant load funds message. Checked to make sure the app is up to date, and it is. It’s very frustrating when […]
This is such a horrible system. First of all, why do I need to add money to this app so that it can later pull money from the app to purchase items!? Why not simply make it so that I have an account. That account has my payment information, it scans the barcode from the […]
They require so many points to get any account credit. Why is it 10 thousand points for a single dollar credit? Especially when you guys hike up the prices more than the stores. I made multiple purchases throughout two weeks, thinking I was gonna have a good amount of credit saved up only to see […]
the app IS a convenient way to pay for purchases instead of messing w/ the kiosk. the problem is that the scan barcode option doesn’t show up immediately when the app is open. sometimes it takes up to 3-4 minutes to appear. by that time, I look like a thief to the cameras watching.
The app is not what I expected. I got it since the sign said there are rewards and discounts, and there are no rewards. Just an ad for 25 cents off Red Bull. Super weird it doesn’t let you input how much you want to recharge, kind of shady. No Google Pay option either. Also […]
I don’t know if it’s the app, their machines at work, or their system overall, but sometimes I add money using the app, and the money goes right through. Other times I add money, and it takes literally until the next workday for funds to show up in the machines. It’s quite frustrating. When you’re […]
When it worked out was fine, but now I can’t use it at all. I tried to use it and I had to log back in, I entered my email address (verified it was the correct one), and it is supposed to send a code to my email to verify the account. It’s been a […]
Added the app and it was very easy to setup an account and add funds. Unfortunately, there is some other location mapping nonsense that is not allowing me to actually use the app to pay or login or interact with our machine at work. Makes no sense why my app identity can’t just be used […]
My experience with this app has been horrible. I was able to add money to the account, but I’m not able to spend it I looked it up you need scan ID I tried to sign in at the kiosk and my Job it would not let Me sign in But my co-worker was able […]
App works but I have to constantly refresh it every time I open it to see my actual balance. Another annoying thing about the app is it constantly wants to send notifications and I have this turned off in my phone. It still continues to ask me to enable the notifications on my phone and […]