App is broken and refuses to work. Tried creating a new one when It told me mine was wrong. Spent my entire lunch break trying to either get the email to make a new account or trying to put money on my prior account. Both were a waste of time as I neither got the account setup email after multiple hours OR was able to put money on my account with a card at a kiosk. I am very hungry and frustrated.
Todd Young
Can't complete account set up. Won't read fingerprint to set that up. Also, tried to create acount through the app and after putting my gender and other information, I tap "Next" on the app and a pop up appears saying it encounter a problem and for me to check my internet connection. I checked, and I am connected. Wasted a good 20 minutes try all your different ways to set up an account and nothing worked.
Rochelle Graf
Worthless. We have Connect and Pay machines at work. I put money in my account on the app. No machine would recognize it, said I had insufficient funds. Read the fine print, nothing updates in real time, meaning you could be waiting forever for the vending machines to recognize your account. The minimum amount you can put on your account to even ensure it works is 15 bucks. If you find it's not working for you, refund your money ASAP, delete your payment method and uninstall. Waste of time.
Ethan
It's not even kind of good. Always logs you off. You try to log in and says password or email is incorrect. Try to reset. Never sends email to reset, even though it says it recognizes your email. Prices are not correct with what's displayed in machine. Harldy ever picks up device to scan and pay. There is no more kiosk to swipe card.
R C
Login, no longer possible through app. This is the second or third time I've been logged out ("only this one") after a security update. Which wouldn't be a bad thing. . . If the login process actually worked. When I tap sign-in, it takes me to my browser, then when I put in my login credentials it takes me back to the app where my only options are on the sign in page ("sign-in, forgot password, etc.")
Matt Brauckmann
Borders on the brink of a scam considering you can never use a remaining balance. If you have $1 left and go to buy a $2 item, you can not use the $1 on your account and $1 from a different payment method. You also cannot add a custom amount of money, so you will almost always be left with extra money in your account. Most other apps like this give you the ability to use a remaining balance and different payment method. I'd highly advise against loading via the app or just use a CC to pay
Jonathan Belcher
This app is awful. I'm sorry if you have to use it. The most glaring issue is the fact that the "touchless" part doesn't work. Even with it set not to require a pin, it asks you to enter a pin into the kiosk, completely defeating the "touchless"part. You will literally touch the kiosk less if you just scan your items are use a credit card. This app adds nothing except, amazingly, make it take, extra time and touches to buy stuff.
Andrew Cuber
When it works, it's great, but it has troubles detecting when it's near a kiosk. Usually I have to wait in line, and the line clears before the app finds the store. Sucks wasting your break trying to get the app to see find the store. They really need to add the option to save previously used kiosks(as well as add a custom name to the ones you save).
Elizabeth L
I downloaded this specifically so I could earn rewards since I spend money here anyways, but every purchase I make says I've earned 0 points, there's not even the page where it's supposed to track them that shows in the play store, the rewards aspect advertised is just missing. On top of that, you can't get money out once it's added. So if you have an extra $1 in your account, you just lose it, and the minimum amount to add is $10 so you'll just always have money stuck in purgatory. Sucks lol
A Google user
While the idea is wonderful and the app has always functioned fine for me, it requires a minimum $5 deposit and no way to get your extra money refunded back to you. For example, if I have $1.15 in my account and drinks are $1.20, I have to deposit in a minimum of $5.00 just to get the extra .05 I need. And I also have no way to get back money I have already deposited. So once it's there, it's there until you spend it. Disappointing because the app itself and the idea is a good one. But the $5 minimum is crazy. A $2 minimum would be much better if they aren't going to let you get your money out of Connect and Pay purgatory.
