Reviews for Experian

Good free account, dont bother getting the paid as its a waste of money. You can freeze your credit for free (Federally mandated to be free). Giving 4/5 stars because of the notification baiting, it’s annoying seeing an “ALERT! You may be eligible for xxxxxx card” or things similar to that. Can’t figure out how […]

Half of the things I do on this app, including making an account (after typing in all my info several times) and linking my FICO scores, results in the Experian loading icon before just going back to the previous page or giving a “something went wrong” screen. I wish I could use the app, I’m […]

App is ok. Simplify it. Less ads. If we need it, we will get it. My issue is with their Smart Money boost. Not recommend. This service not only made my payment have late fees but also a return fee. It kept declining my bill payment even though the funds were in my account. I […]

If you are in need of a credit reality check, look no further. With insights of where you are, were & could be at your fingertips, it’s a no brainer. I’ve been happy with the standard version vs the pay version, I’d definitely take advantage of the premium version when financially able. Although your credit […]

Unsubscribed to all offers. App pops up with 2 or so notifications with offers a day. I don’t want to silence notifications as I wouldn’t see critical alerts. Also, support won’t answer my wife’s email so they can delete her account and sign up with my family plan (she did the delete through the website […]

This is a solidly good app. I check it regularly to see where my scores are at any given time. My only complaint is that I’m constantly getting notifications that there has been a change to my score when the reality is the change occurred weeks or even months prior. Edited to add: Yes, we […]

Edit: you guys are still doing it I literally just got a notification saying that my score went up when it definitely did not. you are trying to get people to get on the app by lying. They constantly send notifications lying that my score went up when absolutely nothing changed. I’m sure it’s to […]

I love the app, but I have 2 problems: 1. I find the dispute center generally very confusing, and there isn’t a place to enter any extra comments for any ongoing dispute or even a final comment for a dispute, 2. I don’t see progressive steps I can take to improve my credit. If it’s […]

The app works well. However, as mentioned, even if you turn off all notifications except for credit alerts, you still get Several alerts. three or four per day. sometimes the same one. It has become such a nuisance that I blocked the app notifications on my phone. I understand it helps to pay for the […]

I’ve never given a one-star rating until today. Attempting to sign-in is a nightmare, constantly flipping back and forth between the app, and SMS, only for nothing to happen multiple times. Upon calling a representative, I was told to wait three days to attempt to login again, so I did. Upon calling another, I was […]

This app is the absolute worst! When I try to log in, it often tells me that my username or password is incorrect, even though I enter them correctly, or it buffers and gives a “No Internet Connection” error message. In order to get back into my account, I have to uninstall the app and […]

Experian as a service is great, but the app constantly pesters me with mobile push notifications about credit card offers and potential savings and such. And as far as I can tell, there’s no way to turn these notifications off without turning off Experian notifications all together. I want the credit change alerts, but nothing […]

Would give it zero if possible. I’ve never been able to log in without having to contact support. Every single time it says my own personal (ssn and birth date?!) information is wrong and locks me out. Even when I reset it and immediately use the new info. I also never recieve emails to reset […]

Having errors in experian boost. can’t disconnect boost account and also the boost account will not properly connect. Getting nowhere with customer service. Haven’t gotten contacted like I was told. App keeps saying it will disconnect if I don’t reconnect but it hasn’t. I feel like customer service should be able to do it so […]

I know my login info, but the system keeps rejecting it. Password reset function doesn’t work. Creating a new account doesn’t work either since my SSN is already tied to this login. I’ve tried different browsers, apple and android operating systems, laptop and a phone, deleting cookies and restarting, the app and the website… no […]

Experian is by far the worst of the 3 major credit reporting agencies. Arbitrarily, out of nowhere, you will get a 22 or 23 point drop in your credit score for absolutely no reason, and, if you’re lucky, it will show up in a few weeks or months as being restored, again, for no reason […]

WORST APP EVER!!! They don’t even deserve the one star. I set up an account, told me it didn’t exist. Finally got it to regonize my account. Requested the pin code via text, never came, tried multiple times. Then when I was finally able to log in a different way all it wanted to do […]

I haven’t used the app much cause it simply doesn’t work. The website I have used, It at least works for a bit longer than the app. lol I have signed up or created an account and gone through the steps to verify my identity several times and every time it seemingly doesn’t work. What […]

3 stars is a little generous seeing as I just called customer service to delete my account entirely. I had upgraded to the credit lock feature which is $4.99 a month, and for the past few months, the payment has been declined repeatedly despite plenty of funds available. I finally called on the issue today, […]

PROS: With a stable connection, the app is easy to use. The ability to see all 3 bureaus in one spot is very neat. Individual credit reports are fairly organized. CONS: Subscriptions are too pricey. Why should I pay the price of a hulu subscription when the benefits dont equal the price? The number of […]