Tech support is awful. The application is very buggy. They are in Eastern Europe so have to wait overnight for a reply. And when they do reply they want you to try all kinds of things as workarounds instead of helping you fix the problem. They also are notorious for asking for information which you sent in the original email of course this delay is a response by another whole day as you wait for them to get up in the middle of the night your time. I've had to take videos of the bugs happening
Reviews for Fill and Sign Docs: Signeasy
← Back to Fill and Sign Docs: SigneasyCouldn't save the file to my device after signing, and despite being able to work with Word documents, my file was changed to a pdf just like Adobe reader would already do, but this app wants to charge for use unlike Adobe reader AND I was required to send using my email I used for the account, which is not helpful when trying to work with both professional and personal documents.
Very handy little tool. I see a lot of reviewers complaining about the subscription costs but I was looking through the plan options and the subscriptions are clearly intended for those who would use it very frequently and therefore worth the $$. But there is also a "pay as you go" option which is simply $9.99 for 10 document credits... that's $1 per document. This is such a save on time and effort that $1 per document is definitely worth it.
Thank you for this easy breeze through app. Simple to use and easy to navigate. Ive used it once and without difficulty. The self signature is way better than a few other apps ive tried. My documents were signed, sealed and delivered easy. SignEasy is the perfect name for this app as it is simply what the name says 😁💯🧡
great. smooth intuitive very easy to use
Just absolutely love how the app decides to stop working in the middle of trying to get a work order signed.. ridiculous. Hasn't opened or worked in days.. but, please take my money again when the subscription runs out. 7/7/2021... and the saga continues.. currently not using the app at this very moment, however it's still draft syncing a work sheet from last week. I now have 171 copies of that work sheet, that refuses to stop syncing..
A very helpful feature would be if all documents automatically saved as drafts periodically, and upon closing the app. It would save a lot of heartache from lost signatures and information. If I close out of the app to open a different one, or if I lock my phone, my info stays, but if I unwittingly open another pdf in my phone, all the previous info is wiped when the new pdf opens, unless I saved it first. In a fast-paced industry where I have to multitask, this is very, very frustrating.
You will not be able to cancel acct after free trial and will be automatically charged will fee. Customer service provide instructions for cancellation thats not supported by apps and not reply to any further queries. Do not give credit card details.
Worst experience- There is no way to cancel this subscription even though it says I could cancel anytime. I haven't even used this in over a year. Support is no help. They send web links to help. Following those to no help. Absolutely worst service. Don't waste your time.
More than simple and perfect. Bravo!
very easy to navigate! totally legal binding and great customer service!
Have to sign up. One can't change one's signature while signing a document, and can't save a draft on the trial version, so I wasted a lot of time having to recreate the document after fixing the signature. A very poor overall experience: while the app works, it wasn't "easy". No visible option to delete all sign-up details, which is a terrible privacy practice.
I like many others downloaded this app to help with signing some paperwork I needed to return, found it all very simple to use and did I TV exactly what I needed it to do. I then made an error and forgot to cancel my subscription and subsequently ended up being charged for a whole year, thinking I'm doomed and I'd never get refund I tried anyway.....even admitting it was my mistake I was pleasantly surprised to get an email back from support within hours agreeing to a full refund.
great offline signing app, I feel safe in this & you know it, and I'm happy that I even have the opportunity to be filling in forms.
I really hate not being able to recover a document that I was diligently working on, and all my texts and signatures disappear because navigating the document with my thumb accidentally resulted in a "back to previous page" command on my mobile phone, resulting in complete loss of info on a very detailed document
Paying a monthly $24.99 subscription but still being required to sign up for a subscription. Paying $29.99 monthly for the service but the app is requesting me to sign up for a subscription for the past three months. Not able to use all the benefits of the subscription. Also, I noticed that I was paying for two subscriptions the $14.99 and $24.99 on the same account. I would like a full refund or please fix the problem so I can use the full services that come with the $24.99 subscription.
UPDATE: NO NEW USEFUL FEATURES, SAME PROBLEMS. NOT A GOOD APP. That was disappointing, I'm paying for it it's very difficult to quickly get the finished product off to my clients, I end up searching for the signed document and getting to the point where I just give up and come back later only to find that it just took forever to appear in its Google Drive backup folder. The whole idea of a mobile app is to allow you to do something quickly from your phone and this seems to make things harder
UPDATE: I am no longer as impressed with this app as I was. It has become glitchy, EXPENSIVE and just generally I have lost the friendly customer support that it once had. I still use it but only when necessary and I have other apps that I use first. I really like this app. I use the paid version both for business and personal everyday. It integrates well with cloud storage as well EXCEPT for business cloud accounts.
I've been using this app for years with minimal issues. Every year I renew. This year it was $99 to renew but now I'm not able to get a signature from my customers in person. They want additional $179 a year. Customer support's been horrible takes days for them to respond I'm like 3 weeks in still trying to get an answer on if it's going to cost me $278 a year or if it's $179. I tried to get back my $99 from the app and they refused.
I spent an hour-and-a-half filling out a form with my "free trial," only to find I had to give it a credit card before I could print or even save it. Total loss time, total bait and switch advertising. It's not free if you have to give a credit card even if they don't charge it. Information is money. If they create choir a credit card before use, they should require it before ANY use, not before you try to save or print it.