Reviews for FPL

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20 reviews

Review by A Google user
(2/5) June 19, 2025

would like to see option in app to pay what’s been used by using the usage tab. that way when final bill is due it’s barely nothing. u also would see less and less debt if people could chip away at the bill weekly. Also would like to see when there’s credit available to ask […]

Review by Florin Tirdea
(1/5) June 4, 2025

FPL does not know who they are making business with. SpeedPay is helping them with payments via credit card, but they don’t interact at all. Short story: tied to reset password with SpeedPay, never got their email and in “Help” section say to contact them at the email/number below, but they don’t have any contact. […]

Review by Catherine MacKillop
(5/5) October 2, 2025

Have had no problems with the service or the app! Easy to navigate and understand.

Review by Matthew Adams
(3/5) August 22, 2025

It would help if “current usage” would actually load. Since Gulf power buyout this whole tracking usage has been a nightmare. Otherwise the app works as it should. Overall seems like some functionality has been lost through the years. Please fix, much appreciated.

Review by Wesley Grno
(5/5) June 30, 2025

Love the app! Its easy to get caught up in every day life. Having help to remind me when bills are due keeps my stress down, lol. I forgot a payment power was off went through the app and paid power was on in less than a hour. It breaks down our usage and gives […]

Review by Joshua Faulkinbury
(4/5) October 2, 2025

I love the app, but it would be nice to pay with a debit card in the app instead of having to go to a web browser.

Review by Charles Screven
(2/5) September 30, 2025

So I have to pay a $2.50 fee to FPL in order to pay my FPL electric bill. Pay a bill in order to pay a bill. How crazy is that. For people like myself. on a fixed income and rising prices, I am forced to pay even more even if I go to a […]

Review by Timothy Santoro
(1/5) August 30, 2025

stop trying to force me to use budget billing. it’s so annoying every time I open the app it pops up budget billing and every time I try to pay a bill it pops up again

Review by Lisa Ferencuha
(1/5) September 5, 2025

Since the most recent update on 8/28/25, I now get an error stating something went wrong with FPL. FPL closed because the app has a bug. Try updating this app after its developer provides a fix for this error.

Review by Heavy Trucks
(1/5) July 23, 2025

I was in automatic payments. I changed accounts. I entered all the correct information from the new account. Somehow I didn’t go through. my bill was one ninety four and because they wanted to charge me two hundred and twenty four dollars because I wasn’t on automatic payments. mind you, I am on a phone […]

Review by Belina Esquenazi
(2/5) August 16, 2025

Prices have increased from the $100’s to $190’s for an 800 sq ft apt. I asked if they could inspect the meter and apt for free since we had experienced many outages. They advised that everything seemed to be functioning correctly on their end without inspecting. A price increase on every bill hurts me as […]

Review by Sandra Martin
(1/5) August 19, 2025

for months now every time I want to sign in, I have to create a new password. It says password has expired, so I reset the password, literally sign out and sign back in.And it won’t let me sign in. i have uninstalled and reinstalled the app multiple times and the issue doesn’t resolve. And […]

Review by Jeannie Shelton
(3/5) September 2, 2025

Very slow to load, cannot get my energy usage since new meters installed. states there is not enough information available even though there have been at least to billing cycles.

Review by AWA SR.
(1/5) June 22, 2020

I can’t rate this app above 1 star because all of a sudden it stopped working. It ONLY loads the splash page – nothing further! What happened? Used to be fine. Now it’s just annoying especially when I need to check & pay my bill. I uninstalled/reinstalled & that did NOTHING! *UPDATE: Figured out the […]

Review by David Dibuono
(2/5) June 14, 2023

The app is buggy, I have to open and close it several times for it to actually load. Once I get it to open, some of the features don’t work and get hung on “loading”. It’s not just the app, I guess it’s fpl itself since some of the information I want to view is […]

Review by A Google user
(3/5) April 14, 2019

NEEDS FURTHER DEVELOPMENT. App needs access to more energy data – like on the website… Want to be able to compare usage week to week – in daily mode… not just current week (want to be able to go back in daily mode, a “week page” at a time. Also, be able to look at […]

Review by Rena
(1/5) February 16, 2022

This app sucks…I click submit to make a payment…nothing…had to pay online. Not to mention they try to make it seem like it’s your fault for the higher bill. Im paying at least $50-$60 more during the winter months and thats when our bill is lowest because we’re barely using heat/cool. Its BS. Worried to […]

Review by Darlene Rea
(5/5) August 30, 2025

Very informative app! My light bill was triple what my highest bill has ever been in a year and a half. The usage graph made it easy to locate the problem in the cooling system. Thank you so much!! I am on a fixed income and cannot afford surprises of that nature with prices rising […]

Review by A Google user
(1/5) January 4, 2020

App is not sending me notifications when my bill is due. I received a $5 late fee because I didn’t get a payment alert, so missed the payment by one day. I checked my app notifications and they are set to “allow”. The entire purpose of me downloading app was to have the comfort of […]

Review by jay Morris
(1/5) December 8, 2022

Horrible. It’s insane you can’t make automatic payments on your credit card. Can’t even use a credit card to pay on the app without using a Speedpay. The app only allows you to pay directly with your checking account. We all know fpl enjoys applying every fee humanly possible, at least make it easier for […]