Reviews for Garner Health

Wont log in. Says i have an account and to log in, but wont take me to the login screen. Terrible design.

Please indicate the clinic or practice name that the physician is located at!!! After exploring Garner, it's obvious that their model claims of quality focus are problematic. Using a model that focuses on single provider and does not include any consideration to care team behavior is in conflict with care quality best practices. Additionally, relating a mid-level to just one Physicians rating also demonstrates a lack of knowledge on healthcare operations and structure.

Worked before. Broken now. Just loops around not letting you sign in. Update 12/8/24. Still broken. Same issues.

It works fine for me. I have been getting my checks it does take a little bit to get them. It has also helped with my doctors bills.

App doesn't work, cannot upload a document with the app or submit a claim

I've never heard from them one time and got all kinda medical bills to prove they suck don't let them do the same as what you can do!

This is a scam

unintuitive UI

This app supposedly automatically adds a Top Provider to your provider list once you look them up. Once you see their name on your screen, you are in. I looked mine up and found him, so I assumed he was covered. The weeks passed. I received a bill and made a few copays. Still no reimbursement. When I received a $427 bill, called and was told he was not covered. They said he must have just been added as a top provider. A 99% rating and over 20 years in practice. Hmm. Faulty system or people.

INFINITE LOOP. While previously it was working, now it won't let me sign in. Idk why i was suddenly logged out either, the app is basically broken now. Just tries to set up account, then tells me account already exists, then I click sign in and it takes me back to creating account. Infinite loop here as well. I loved the app when I did work for me.

My husband has had two eye surgeries and we got both co pays back. He goes to a chiropractor once a month and we get those co pays back. Getting your doctor or nurse practitioner approved takes a little time but worth it. We are very happy with the app and highly recommend signing up.

Won't let me sign in. Just tries to set up account, then tells me account already exists, then I click sign in and it takes me back to creating account. Infinite loop

My employer uses garner assist with employee benefits and there's no info telling me which doctors are and are not accepting new patients which just wastes time. I called several different locations only to find out the nearest doctors accepting my insurance are 75 miles away.

Search feature feels rudimentary and intentionally bad. There is no option to search by location, or even alphabetize providers.

Great service. They will help you find a doctor in network and reimburse you all your co-pay. Not hard to sign up.

It is so hard to find providers through this app. there are not enough details when looking at names first glance and not enough options to filter what I'm looking for. Would better if the search engine had filters for affiliations, additional fields of expertise and accepting new patients. Would also be nice if you could see the specialties of the given provider and city of location at first glance rather than just a distance.