BEWARE! Just had a conversation with the customer through the app and I kept asking the customer for their address or phone number and I thought they just weren't sending it. The messages were like "yeah here you go " I started to think it was a scammer until he sent me screenshots of the messages he sent on his side and it had his address and phone number. Could of cost me so much business if the customer was annoyed with me. For some reason app is removing addresses and phone numbers.
Kyle
Terrible volume control. You have customers calling in- can't hear. Try calling back extremely low. Use their number on the same phone but from your personal line. No problem. It's not the phone, it's the conversations app. No 3 way either or holding. If you dial a number to check on a order it automatically clicks the customer over. No control of when to click the customer over. Poor.... Fix this asap !!!The original smart line was the best 👌
Yvonne Gal-Van
I am having such a hard time with using the app to make calls. I can't hear my voice mails. I'm not sure why this app is so terrible. SmartLine worked so well and this one sucks. I wish I would have just stuck with my previous provider. I have to login almost every day. Some days multiple times. I can't make calls very easily. My business structure is not an option to be verified so I'll never be able to send text. I miss SmartLine!
Amrita Anne Palsgaard
I've had a very poor experience with this app. I started using it as my business phone # so I wouldn't have to give my personal # to customers. Half the calls i make, it randomly hangs up. Customers have said they try to call me, they get a busy signal. The call screen often freezes while placing a call, and won't unfreeze unless I restart my phone. It's to the point where I'm going to have to redo all my marketing material that lists this business #, and just get a new line completely.
My Name
If I could give it 0 stars I would. I was a smartline user for 5 years and couldn't have been happier. Then without notice they discontinued and went to this horrible conversations app. I wasn't able to keep my phone number they didn't refund me for the bill I just paid. Conversations app is terrible. No way to add phone numbers to contacts. Can't even copy numbers, no call forwarding, no way to block numbers and now my outgoing messages haven't been being delivered. It's the worst app.
Jaquan Williams
This has been a nightmare since the transitionfeom SmartLine. First I wasn't allowed to text or make calls for over a week while the transfer finished. Now the app keeps restarting. Also when connected to Android Auto, I can't answer calls. The app allows me to answer, but won't connect to my radio. I'm currently trying to find a different platform.
Yvonne Richardson
Absolutely HORRIBLE! We are unable to receive or make phone calls since the switch! Every call I make to go daddy conversations is no less than 1 hour and all they can tell me is that everything appears fine on THEIR end?! They are submitting a ticket and it will take at least 72 hours for a response!! Terrible!! This app gets ZERO stars from me, but I can't leave this review unless I rate it!
Carle Mock
Terrible! The switchover from SmartLine was very poor. My business had no texting for several days. I lost all my call and text history. Importing my 400 contacts was not smooth. Now outgoing calls don't ring and often don't connect at all. There's no way to block spam numbers. The new calling history often doesn't update, so I can't see which calls I've missed or made today. Calling someone back from the call history section of the app is not intuitive.
Aaron VanFleet
It has been a headache trying to get this thing to work. I used smartline for years. Then when I go to get the number verified it was rejected. I just submitted my second request after changing some information. I believe we've gotten almost all the really frustrating parts figured out. A couple feature requests that I miss from smartline. On the first tab, when typing a number to text, smartline used to pull up the call history, conversations doesn't.
Mangekyō Instinct
As of today, the app no longer works on my phone. It just stopped working yesterday, I called customer support, and they couldn't help me to get it back working. I can't receive any of my business calls now and have to figure something else out because I do not know how long it will be for them to fix this broken app. I have always had issues with godaddy phone service since smartline app, but at least that app worked, this new app is abysmal, and they have the audacity to charge $20 a month.
