Google Wallet is handy for picking up tickets directly from Gmail, and the integration works well. However, beyond that, its utility feels limited. While you can add QR-based tickets, the app lacks broader functionality. A Digilocker integration, for example, would make it much more useful. It’s decent for basic ticket storage but has room for improvement.
Works, but works TOO well. sometimes if i have my phone out just a few feet away from a payment thing (like to grab coupons/check my balance), it opens the app automatically, without my permission, and tries to pay. how the hell is that secure? no "confirm payment!" button or anything, just. phone open? payment terminal 1 foot away? PAY PAY PAY PAY PAY. i have to disable NFC just to keep it from accidentally opening (and theres no quick "disable/enable nfc" button). does NOT feel secure.
💸I RECOMMEND Google Wallet! It's a robust way for me to make my in-store, online payments, digital tickets, & various other store transactions in 1 central location. I've never had issues, so you will get security & privacy with Google Wallet. It keeps all your essentials protected. (It will not share your real credit card number, so your payment info stays safe) You can make contactless payments, add any loyalty program cards, & any gift cards. It's a FREE VERY USEFUL android exclusive app!💸
The concept is good, execution is okay, but there's some terrible features. Automatically adds new things to the top of the list rather than ordering passes/tickets by date, and the UI reordering function mustn't have had much use testing, you have to move them bit by bit and tend to accidentally blast other ones out of order while trying to shift one down. If drag-reorder tool is too hard to implement properly - doubtful, other apps do it fine - then there should be other sorting options.
Needs to be able to search for specific cards and loyalty cards instead of endless scrolls through tens of or hundreds of passes and cards we have saved. It's Disorganized. Fine with one or two passes, but it's a complete mess otherwise. Seriously make tabs to find cards easier. Let us group cards by retailer. Let us categorize them however we want. The Gpay app was such a better interface!!!
Have unlocked phone using class 3 biometrics. It fails the transaction and asks for fingerprint again. This is not a step up in security, this is simply a step back in usability. The only thing consistent with in store payments now is that they will fail, you'll then tap your fingerprint again on your already unlocked phone, and then wave it around the card reader for about a minute waiting for the payment to transact again. Rubbish, how was this update actually released?
Having to repeatedly "verify it's you" makes it unusable. The need for verification shows up intermittently and unpredictably, so you try to pay, fail, and then realise oops, this time I have to verify. Also, to verify takes 2 steps - you have to tap on the top of the screen to show the fingerprint scanner, so you have to stop and use two hands. Make verification always mandatory above a user-set threshold and just auto-display the fingerprint scanner at the bottom without the extra tap. Easy.
Completely screwed recently. All my cards from different banks disappeared during a payment. I tried to add them back, choosing cards in my Google Payments profile but, NO, "you have already added this card". Yes, I did. Then you removed it just from the UI and I can't re-add any. Additionally, recent additional verification has added inconvenience. Don't fix what wasn't broken! Back to physical cards for now.
It's good but desperately would love the ability to customise the loyalty card boxes (custom colours and images) like you can do on Samsung's version. I also have a lot of loyalty cards and scrolling to find the one I need is frustrating. We need a search option and the ability to change how they are shown, from the current list to a grid etc.
The app really went down regarding quality of the service. For months it has been declining my transactions, every single one! Unlocking pin code did not help! I even changed my card completely and it still cannot connect the card. Removed and installed the app, did not work. The app clearly has become absolutely unusable! No point of me downloading it again..!
