Reviews for Google Wallet

Google Wallet is handy for picking up tickets directly from Gmail, and the integration works well. However, beyond that, its utility feels limited. While you can add QR-based tickets, the app lacks broader functionality. A Digilocker integration, for example, would make it much more useful. It’s decent for basic ticket storage but has room for improvement.

Works, but works TOO well. sometimes if i have my phone out just a few feet away from a payment thing (like to grab coupons/check my balance), it opens the app automatically, without my permission, and tries to pay. how the hell is that secure? no "confirm payment!" button or anything, just. phone open? payment terminal 1 foot away? PAY PAY PAY PAY PAY. i have to disable NFC just to keep it from accidentally opening (and theres no quick "disable/enable nfc" button). does NOT feel secure.

💸I RECOMMEND Google Wallet! It's a robust way for me to make my in-store, online payments, digital tickets, & various other store transactions in 1 central location. I've never had issues, so you will get security & privacy with Google Wallet. It keeps all your essentials protected. (It will not share your real credit card number, so your payment info stays safe) You can make contactless payments, add any loyalty program cards, & any gift cards. It's a FREE VERY USEFUL android exclusive app!💸

The concept is good, execution is okay, but there's some terrible features. Automatically adds new things to the top of the list rather than ordering passes/tickets by date, and the UI reordering function mustn't have had much use testing, you have to move them bit by bit and tend to accidentally blast other ones out of order while trying to shift one down. If drag-reorder tool is too hard to implement properly - doubtful, other apps do it fine - then there should be other sorting options.

Needs to be able to search for specific cards and loyalty cards instead of endless scrolls through tens of or hundreds of passes and cards we have saved. It's Disorganized. Fine with one or two passes, but it's a complete mess otherwise. Seriously make tabs to find cards easier. Let us group cards by retailer. Let us categorize them however we want. The Gpay app was such a better interface!!!

Have unlocked phone using class 3 biometrics. It fails the transaction and asks for fingerprint again. This is not a step up in security, this is simply a step back in usability. The only thing consistent with in store payments now is that they will fail, you'll then tap your fingerprint again on your already unlocked phone, and then wave it around the card reader for about a minute waiting for the payment to transact again. Rubbish, how was this update actually released?

Having to repeatedly "verify it's you" makes it unusable. The need for verification shows up intermittently and unpredictably, so you try to pay, fail, and then realise oops, this time I have to verify. Also, to verify takes 2 steps - you have to tap on the top of the screen to show the fingerprint scanner, so you have to stop and use two hands. Make verification always mandatory above a user-set threshold and just auto-display the fingerprint scanner at the bottom without the extra tap. Easy.

Completely screwed recently. All my cards from different banks disappeared during a payment. I tried to add them back, choosing cards in my Google Payments profile but, NO, "you have already added this card". Yes, I did. Then you removed it just from the UI and I can't re-add any. Additionally, recent additional verification has added inconvenience. Don't fix what wasn't broken! Back to physical cards for now.

It's good but desperately would love the ability to customise the loyalty card boxes (custom colours and images) like you can do on Samsung's version. I also have a lot of loyalty cards and scrolling to find the one I need is frustrating. We need a search option and the ability to change how they are shown, from the current list to a grid etc.

The app really went down regarding quality of the service. For months it has been declining my transactions, every single one! Unlocking pin code did not help! I even changed my card completely and it still cannot connect the card. Removed and installed the app, did not work. The app clearly has become absolutely unusable! No point of me downloading it again..!

Honestly, the app is fantastic. I use it a lot for boarding passes and tickets. It is a wonderful app to hold passes and make that process seamless. The only thing I wish Wallet had was a shortcut integrated for the phone like Samsung Pay. With Samsung Pay, you can swipe up from the bottom of the phone to accessnthay shortcut. It'd be awesome if Samung and Google could figure out that possibility with Wallet.

Please allow sort by name. Please add share loyalty card. Would be useful in family scenario. Also search button would be useful at the bottom. Add Payment card gets in the way of you cards. There is already Add to Wallet in the bottom right. Have filter like loyalty cards, memberships etc. The GUI could fit more cards in the screen size. Like Stocard and Klarna.

Fine for payment cards - does everything I want and expect. Rubbish for other cards. You can't assign a name to a loyalty card, so you can't manage severally the same type. You can't add a card which isn't already in their list. Until my other loyalty card app was killed off I thought this app was fine, but the loyalty card section is not fit for purpose.

I haven't made the move completely from card and cash to using this app, but as concert and train tickets are able to be saved here, I expect my use will increase. It's definitely handy to have, though I do like having a backup in case anything else goes wrong! Shame I can't add things like my library card to it, that's the one I forget the most!

Handy enough app. Able to see any loyalty cards I have and movie tickets. Only problem is some times it acts up when paying. A common message is I've moved the phone too fast when I haven't, so I've to close the app and try again. Other times it'll be fine then up pops "verify it's you" so I've to do that then pay, little annoying. Other times it doesn't do anything, though this may be an issue with the card machine than the app.

I appreciate that security is important when it comes to my cards. The recent update, however, has made the use of cards very annoying, so much that I'll probably start using my physical cards. 3 out of four times I need to reconfirm with fingerprint, it's slow, inconsistent and often times I end up spending extra 30 seconds to make a small payment. It's far from clear when I need to reconfirm and when not.

Payment cards keep disappearing. Apparently there are several possible causes for this, one of which may be that the app wasn't opened recently. No notifications are provided when this happens so that you could verify the card; you just find yourself stranded without a way to pay. For the reason alone, the app is unserviceable and cannot be relied upon for payment purposes.

my user experience leaves me very frustrated 98% of the time. I'm considering going back to tapping a physical card. I consistently have to either verify a few times with thumb print, even when I've just used it , or the phone "moved too fast" even when it didn't or it literally does nothing at all, and I'm stood at the checkout, waiting & trying & nothing is happening at all... even when I come out of my wallet & refresh , it still does nothing... it's so intermittent. it's not good enough !!

A year later update: the carousel method to choose a card hasn't been improved at all. It's still much slower than previously to go through cards as you need to wait for the animation to complete each time. If you frequently use different cards (I travel a lot), then it's very frustrating. It used to be so much better with just a simple list of cards on the app. At least the reliability got better.

I used to really love this app and rely on it since I forget my card a lot. I can no longer do that and I have several times now looked crazy because I'm trying to scan my card at a register and it's not responding at all. and then way later it'll ask verify it's you, which I'm assuming was preventing it from being on, but it only happens way after I already had to cancel whatever I was trying to do.