Terribly low pay for very long distances. There's never any spots available for scheduling... I'll update to say that the offers seem to be a little better, and the miles aren't as far as before. There seems to be more orders coming in. This app has indeed surpassed the other app that I used to use. There are many instances that I would arrive at a restaurant to pick up, and the order has been canceled or not even received. I don't get compensated for the time and gas wasted on driving there.
David
My experience is not the worst but it could be better, for me it's system issues with orders I'm really hoping is available and ready, and that's an issue with me, over time I've been left with a few dollars from a considerable higher paying order, get to the restaurant and the order is not showing up in their system what's up with that? Another thing too!! Don't text if an order unassigned send an alert. I've had issues with that as well.
Ty R
I hate this app. Trying to find what I need is so difficult. But for me, the worst part is the app switching me to Unavailable even when I'm doing an order. It's so frustrating!! They really need to fix this. Add in, I'll get a notification for an order, I'll accept it, then it doesn't show up under Tasks, and the order just disappears. If all of the delivery apps could merge their apps together, maybe there'd be a perfect app.
J Earleywine Nelson
I've had problems with the app more than once. Specifically, if I get two offers with pickup at the same location. Recently, the 2nd order wasn't ready yet, I pressed "There's a problem" and said it'd be late. When the order WAS ready, I couldn't mark it as "Picked up." I tried everything, and it just sent me in circles. The app absolutely WILL NOT let you bypass anything & the orders were waiting. The help desk refused to fix it, just gave me addresses. My driver status was hurt. FRUSTRATING!
Rem Hounnou
Too many ghost orders due to poor notification system. The amount of offers I get labeled "missed" is 99% of the time due to the fact that I don't hear the cowbell ringing, even with my notification sound all the way up. And if I do manage to see it on, it's gone in 2 secs on the screen. Doesn't even give me a min to accept or decline the order. There really should be a floating notification like with other delivery driver, just fix the damn issue. This is ridiculous.
Lisa Carpenter
I just came back after taking 3 months off for surgery and the app seems to be broken. I am "missing" so many offers that I was never even notified for. The notifications are no longer audible. When I do get an offer, it disappears in the 2.5 seconds it takes me to pick up my phone and open the app, and then shows that i missed the offer. I am at 100% for scheduling adherence, 88% on time, and 40% (!!!) for acceptance. The app has become unusable and I may have to switch to a competitor.
Nean Gudes
Wanted to work specific zones , and they extended the zones. It says to go to Hot spots lite up dark red. However, you get there only to have it vanishes, and then you have to travel to another spot(wasting gas)for it to at times to yield nothing. What I do like is that if you reject an order, there is a list of reasons (like if I'm going in a different direction) saves on the doubling back when you are out of range. All the blocks fill up fast so you may or may not get one
Liliana Ruelas
Too Glitchy. I have finally finished my application, after a year of being on waiting list, and now that I start using it the app it's pretty glitchy. It sometimes doesn't notify me that there is an order, and if I miss it, then it starts ringing every, let's say, 30 seconds. If I miss three orders that again, the app didn't notify me for some reason, then the app just won't work properly and it starts sending me notifications every second. I had to delete the app for it to stop.
Alexander
The app itself works fine, but the company is unreliable and opaque. I drove part-time with no violations. After some time off, my account was paused due to inactivity. When I tried to return, they refused to reactivate it, claiming a vague accusation with no explanation. I was never notified of any issue and they won’t provide proof or allow an appeal. If you drive for Grubhub, know they can remove you without warning, reason, or accountability.
Bee
App is completely useless. Have to exit out and restart app every time I am arriving @ a restaurant or a customers house or else it says I am not near the location. It also frequently freezes up &has to be restarted when I swipe complete delivery. The app is counterintuitive the way buttons are set up to complete deliveries. If I click to see what items an order has the app will glitch once & send me to the top of page before working. uber eats is better
