The past two times I’ve tried to use the app it won’t finalize the payment and doesn’t go through. Your promo gets deleted and Habit Burger won’t honor your deleted promo code. Waste of time and money if you want to order online. Poor customer service in store regarding the issue. This has happened in […]
Reviews for Habit Burger & Grill
β Back to Habit Burger & Grill20 reviews
The absolute worst app I’ve used to order food. It is criminal how much I go to HB and don’t use the app. Simply because it has never worked for me. As of late all I get is a message saying “An unexpected error has occured” and am completely locked out of doing anything on […]
UI is impressive, looks really clean, and scales well to devices. It has almost every feature one could want. The only place there is room for improvement is more customization options, and a “comments” or “other” box to type in an customization options not present in the menu. The only technical issues are location privacy, […]
(See update)I used to love this app. Now it’s nothing but network errors and bs. It never let’s me finish an order. Bummer because it’s down the street… Update! I uninstalled and re-installed the app and it seems to be working, mostly. I’m updating my review to 4 stars. It seems that if your local […]
I attempted to place an order but upon submitting, the app reported that it was “Unable to verify payment”. I deleted my card and entered it in again just in case I had mistyped but it would still not go through. I tried a total of 3 times and checked my credit card’s app to […]
Curbside pickup options rely on GPS location to determine when you’ve arrived, which would be fine if I wasn’t ordering from home and having someone else pick up. There’s no way to tell the store you’ve arrived so your food just sits there getting cold until you lose patience and have to walk in, completely […]
Horrible App! I’ve been trying to place orders every once in awhile for over a year with no success! This includes on a new phone I currently have. It always gives me an error saying something “it’s not you, it’s us…an error occurred” after I try to finalize the order and pay. That’s right, the […]
I like the Habit Burger restaurant, especially the veggie burgers, but the app sometimes doesn’t work right. Sometimes I can’t order because the pickup time won’t work. Other times a special offer won’t work. All that causes extra time to get an order, so I generally won’t order if there’s a problem. It might be […]
The app used to work until recently. On my phone it says it’s up to date. However, every time I try to checkout via the app, it will pop up a message stating to update the latest version of the app first. I uninstalled, re-download, signed out, installed with a different device, tried to order […]
I downloaded the app for the free Char-burger with cheese after purchase of a drink. The app was easy to register with. Works great and as it should. The promo did arrive within the hour as it said. I think it took about 15 to 20 minutes because I didn’t check the time. I really […]
Decent app so far, but there are kinks to work out, and there could be much more flexibility in order options. The optional add one have “no”, “no change” and “none” as options. There’s no “yes” option. And two of the options are of redundant. Adding extra patties or cheese to a burger is impossible. […]
I was given a birthday reward for a free char burger! (I was excited) I used the app and made my order, but when I got to the checkout section, the app crashed, and my reward is gone now ! I tried to contact support, but they were less than useful. I guess I’m gonna […]
Very easy however, the app changed my location without alerting me. Calls are not taken at the store so I was unable to cancel it. But, the store in which my app is usually set for (Henderson) kindly called to cancel the order and made my order for me at their store. Very very kind […]
My ordering experiences have been great. The app is easy to navigate and complete an order. My only complaint is that there are options not on the app that are available online, in person. Like the option to add tri tip to a salad, request Teriyaki sauce on the side for dipping French fries into […]
The app used to be a great way to order, but currently it is a confusing mess. If I order a Double Char WITH Cheese, I can add mustard. If I order it without Cheese, there is no option to add mustard. Without cheese I can get extra pickles, with cheese, I can either have […]
I like The Habit,. but I’ve had problems with its app a number of times. The app wouldn’t open twice this week, so I went elsewhere. Today I asked at the counter if they could honor their online offer of a free Double Char with a $5 purchase, and they said they couldn’t. I deleted […]
Would be great if the app worked half the time. Unfortunately, more often than not, it just says “an unexpected error has occurred” and tells me to try closing and reopening, which never works. Occasionally uninstalling and reinstalling works, but it’s not something I’m willing to do every time for an app that seems to […]
STAY AWAY !!!! Complete Garbage App !!! Hard to use . Totally disconnected from text message and click thru offers that don’t add to order. Store ignores orders waiting for pickup after texts sent and didn’t add all food items to the bag ordered. Completed order doesn’t show in app to show to store ! […]
app is alright but I have to order a la carte to choose sides for my combos, causing me to pay more. This could be perceived as a predatory tactic to gouge customers into paying more than what they normally would with a combo upcharge. please add a feature to switch between sides when choosing […]
1st time using the app & compared to the other fast food apps I’ve used, this has to be the easiest. Straight forward, fast, even the processing of the payment was faster! The food speaks for itself. Sure, it’s a little expensive but when you’re hungry you want something that is going to be delicious, […]