Reviews for Hers: Women’s Healthcare

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20 reviews

Review by Stephanie Marquez
(1/5)May 29, 2025

a few weeks ago I got logged out of the app and can’t get back in. I’ve tried to uninstall and reinstall it, I removed biometrics and tried to log in with my password, and I changed my password on the web application. I can log in on the web but no longer have access […]

Review by A. Carper
(3/5)May 16, 2025

This app was great for several months, and then all of a sudden it stopped providing med reminders. I logged out and back in and reinstalled the app, thinking this would help, and nothing. I texted out to the chat and was told to use the troubleshooting link which covered all the things I’ve already […]

Review by dina macaluso
(5/5)August 4, 2025

the serum is great. its been three months. my hair is healthy. i use their shampoo and conditioner too. customer service responsive to my questions. recommend product.

Review by Debbie R
(1/5)August 2, 2025

These people refused to help me. Just wanted to get back on my anti-depressant. I was told they could NOT help me because I have tried so many meds in my past!!! I freaking guess so, I’m almost 60, and have been meds for different physical ailments since in my 20’s. What do you EXPECT???? […]

Review by Kait
(3/5)September 17, 2025

Not very user-friendly. Many features are embedded in weird app menu locations so it’s difficult to navigate to find the feature you’re looking for.

Review by Cara j.
(2/5)August 20, 2025

Facilitates GLP access but light on behavioral support. App has generic dose information but doesn’t keep track of your experience. If you want to track food to achieve protein goals seek a better app. Generic goals only. Found lots of repetition with the live connection, which my definition of customized to me.

Review by Rebecca Johnson
(4/5)September 29, 2025

Hers program is very easy to use. The one functionality issue I run into is, you cannot enter activity for a missed day. And I cannot find a place in the app to provide this feedback.

Review by Emily Randall Paz
(2/5)August 1, 2025

So far so good with the program but I’m disappointed with bugs in the app. I keep getting a notification asking me if I have started my medication. I’ve already told the app that I have. Sometimes the notification leads to a blank/white screen where nothing happens. I’ve seen other bugs as well. Ya’ll need […]

Review by Bianca
(1/5)September 13, 2024

App worked for me for all of 2 months. Now all of a sudden, after I cancel my subscription, it won’t let me load anything even though it’s supposed to be active until December. Nothing loads. Just keeps spinning and spinning and spinning. The providers who are all supposed to be ‘a part of your […]

Review by Ashlee
(1/5)September 27, 2025

No Support. This is just a way for them to sell medications. I was hoping for something that actually tracks my progress. Every week I get a notice asking if I have started my treatment. It doesn’t even save the most basic detail such as when you first start. I’ve had to find other methods […]

Review by Caitlin Haskell
(1/5)March 13, 2024

On sign up, they say it will only cost $100-something if you are approved, and then you choose a subscription plan…I chose the “$29/mo plan.” They only asked if I was sure I wanted a prescription and that was it afterwards. I see a over $300 charge on my account. I email to ask if […]

Review by Rebecca Jones
(2/5)July 5, 2024

I’ve been utilizing Hers mental health subscription and have absolutely loved the experience so far! But the app itself is honestly one of the worst I’ve used. It keeps logging me out and saying I’m using an incorrect password, but I have it saved with my Google account. When I first thought I made a […]

Review by Kristy
(1/5)April 6, 2025

The app is nothing but a shop for trying to make you purchase more of their products. There is no actual “care team” to help and it’s certainly not personalized. I keep having to request refills because they don’t send them on time, and every time I open the app it wants me to fill […]

Review by Heather Rockstroh
(1/5)October 27, 2023

Spent over 24 hours with this app. I tried over 20 times, different techniques to use the app. You have to start the process with selecting a category to begin and I timed one instance where I sat on the screen for OVER 20 mins. And the app just kept “thinking”. Really great for people […]

Review by aleksot17
(1/5)December 10, 2024

Meds made me gain weight, not lose weight, they don’t give refunds and don’t tell you that when you purchase it. Didn’t provide much info when getting the meds, said it will be in the box when arrives. Not very helpful though they seem to think they are. If you miss logging one day, you […]

Review by Amy Jessen
(1/5)November 7, 2024

I have been using the app for over 3 months and it has gotten progressively worse. At least 1x a week, the only way to login is to reset my password. Biometrics and current password won’t work. Seriously, it is so annoying. They need to fix this issue. It would also be great if they […]

Review by Lauren Peterman
(3/5)September 2, 2025

I really like this program overall, but am really disappointed in the daily log system because you can’t go back and edit previous days. I’m not glued to my phone all the time, and if I don’t log things every day, I lose my “streak,” even though I did do things like take my medicine […]

Review by Erin Parchman
(3/5)January 22, 2025

The app is basically the website to sell you more stuff. All of the things I actually need are way at the bottom of the main page. If you start looking into something (like hair care or skin care), the “complete intake” remains forever at the top and you cannot dismiss it if you change […]

Review by Emily Whitfield
(3/5)June 20, 2024

The app works fine, but it’s just a glorified ad to sell more stuff. Programs and care seem to be about the same. Messaging with care team is easy and efficient though. Nothing else on that tab is useful once you’ve signed up. Tracking and reminders are a complete failure. The reminders are generic, not […]

Review by Sara Janke
(2/5)May 8, 2025

Super slow response time from providers, could not get meds right for me. I just ended up more frustrated than anything. They make it difficult to cancel your subscription (no button to cancel) and refuse to refund when it processed when I was in the midst of discontinuing their services. Overall would not reccommend. The […]