It's ok, feed back from Dr is generally quick. Only issue is it's never the same Dr, it's a team, so if you are sent a message and reply, it'll be someone else getting it, and then it's almost like explaining it all over again. A calorie counter would be a nice addition
The cost of the medication I need is a little pricey through here but they do have many cheaper options for other medications and a variety of different treatment plans ranging from sexual health, mental health, testosterone therapy, hair loss, and weight loss
this product is a scam. after canceling the continued to bill me and send medication I stopped taking 7 days in as it did not help, in fact it caused more problems than it was ever worth. don't use this app, go to your doctor. they don't even assign you a doctor through the app just a nurse that only sends you and email.
such a bad app. does not function well to track weight loss. its function is to streamline signing up for subscriptions, but it fails there as well. you will see options advertised and when you select them it funnels you to a completely different treatment. buggy, bad, kind of useless app.
Be warned: this company claims the right to charge your card $200, even after canceling several times. When you try to get a refund, all they say is "we're sorry, but refunds are only available 48 hours before order is processed". They wont email you or contact you in any way, just charge your card whenever they like without warning or remorse. Terrible company and policy.
okay so the product was not working all that great for me. And because of cost I temporarily decided I'll just cancel everything for now and the app said that it had canceled when I went through the process. later on i got billed again. i go back to the app, it doesn't show where it cancelled anymore. I inquired about this after going through the process again of telling it to cancel. This time a rep made sure that it went through, but a new order had already gone through anyways with no notice
Hims nailed really effective treatment for me from the start. When they needed updated medical information from me to renew my program they responded very quickly even though I was late to deliver. I can't imagine any better service.
Not a good app. Hard to find what you need it just wants to push you to the lengthy help sections which just takes you off app and on to their site. horrible user interface. You can't see simple details like dates on your order history seems kind of important. And you can't change your address in your contact info.
I've tried hims before. well over 2 years ago. it was fine. I got the pills easily but didn't use the app anymore after buying from them 2 times. they worked alright. it but when I tried to use it again recently I was met with an unloading app and unloading website. I've tried their troubleshoot methods of restarting and clearing cookies and cache. nothing loads. it tries loading a consultant from a last session and it won't let me make any new ones. I can't do anything on neither app/site.
This app is pretty terrible. I am months into my treatment and it's still sending push notifications to ask if I've started it yet. I wish there was also a way to track weight progress and treatment doses over time so that I could confirm my dose rather than count the weeks every time. Lastly, the app logs me out constantly. These 3 things together make it feel like the app is a hindrance rather than a useful tool to help me get to my goals.
