Reviews for Hims: Telehealth for Men

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20 reviews

Review by Lance Phillips
(3/5)August 2, 2025

It’s ok, feed back from Dr is generally quick. Only issue is it’s never the same Dr, it’s a team, so if you are sent a message and reply, it’ll be someone else getting it, and then it’s almost like explaining it all over again. A calorie counter would be a nice addition

Review by Ryan Stokes
(4/5)September 13, 2025

The cost of the medication I need is a little pricey through here but they do have many cheaper options for other medications and a variety of different treatment plans ranging from sexual health, mental health, testosterone therapy, hair loss, and weight loss

Review by Travis Osbourne (Smoothandbumpy)
(1/5)August 26, 2025

this product is a scam. after canceling the continued to bill me and send medication I stopped taking 7 days in as it did not help, in fact it caused more problems than it was ever worth. don’t use this app, go to your doctor. they don’t even assign you a doctor through the app […]

Review by Bret Colebi
(1/5)August 5, 2025

such a bad app. does not function well to track weight loss. its function is to streamline signing up for subscriptions, but it fails there as well. you will see options advertised and when you select them it funnels you to a completely different treatment. buggy, bad, kind of useless app.

Review by Bryson Bumgardner
(1/5)September 18, 2025

Be warned: this company claims the right to charge your card $200, even after canceling several times. When you try to get a refund, all they say is “we’re sorry, but refunds are only available 48 hours before order is processed”. They wont email you or contact you in any way, just charge your card […]

Review by BOOST MENTALITY
(1/5)September 12, 2025

okay so the product was not working all that great for me. And because of cost I temporarily decided I’ll just cancel everything for now and the app said that it had canceled when I went through the process. later on i got billed again. i go back to the app, it doesn’t show where […]

Review by Nate Buker
(5/5)September 26, 2025

Hims nailed really effective treatment for me from the start. When they needed updated medical information from me to renew my program they responded very quickly even though I was late to deliver. I can’t imagine any better service.

Review by Derek Tamkin
(2/5)August 3, 2025

Not a good app. Hard to find what you need it just wants to push you to the lengthy help sections which just takes you off app and on to their site. horrible user interface. You can’t see simple details like dates on your order history seems kind of important. And you can’t change your […]

Review by Ruben Aguayo
(1/5)August 23, 2025

I’ve tried hims before. well over 2 years ago. it was fine. I got the pills easily but didn’t use the app anymore after buying from them 2 times. they worked alright. it but when I tried to use it again recently I was met with an unloading app and unloading website. I’ve tried their […]

Review by Mike Sideris
(2/5)August 25, 2025

This app is pretty terrible. I am months into my treatment and it’s still sending push notifications to ask if I’ve started it yet. I wish there was also a way to track weight progress and treatment doses over time so that I could confirm my dose rather than count the weeks every time. Lastly, […]

Review by Charlie “Chuck” C
(1/5)June 11, 2024

Would give it more, but unfortunately, if u have a problem with a package stuck in shipping or any other problem, there’s zero customer service. I must have sent an email after email with not 1 response. Update: Canceled by subscription since no customer service. Last shipment was not sent amd I was charged. Go […]

Review by Tyler Etling
(1/5)June 27, 2024

Beware! Even following the in app instructions to cancel and inactivate subscriptions they still send you with medications. The app makes it nearly impossible to reach the support needed for inquiries. Additionally if you want to cancel a subscription they maintain your credit card effectively preventing you from removing the payment information unless you call. […]

Review by christian boutte-wittman
(2/5)March 20, 2023

Well I tried the app everything is alright with it. Big problem having to go through it to cancel my subscription it’s like they don’t tell you rly how to. It says on website to go into your subscriptions and get help. When there should be an automatic button that does it for you. But […]

Review by Maximillian Fields
(1/5)June 29, 2024

This might indeed be a complete scam. After 2 days of using the app, I was locked out. The app failed to recognize the correct password several times, before finally recognizing it… and then requiring that I continually enter a captcha code. Note that the app did not recognize any of their own captcha codes. […]

Review by Sean clark
(1/5)February 27, 2024

Don’t do it. The products you will get are not the same as what you are expecting. And the customer service is horrible. The auto-refill feature will randomly charge you for a “monthly” subscription. Which will come directly out of your account on random days. And when you attempt to cancel, the cancelation is hidden […]

Review by Acey Sells
(1/5)May 12, 2025

had faith in the product, ended up getting charged 5x the price, of course it boiled down to subscription pricing, but no where in the option I selected did the price go from $35 to $175. All of this could have been resolved, but their customer service definitely took their own pace to respond, and […]

Review by Heather Bourassa
(1/5)May 4, 2025

Getting established and getting medication was quick and easy, and the medication works. BEWARE – no matter what plan you pick, you’re going to be automatically charged every single month! No way to cancel, no way to pause/delay refills, no way to get a hold of anyone. BEWARE. I had to change my payment method […]

Review by Chris Larson
(1/5)June 20, 2025

DO NOT USE You can’t unsubscribe from the app, and if you can, its not in any way that’s reasonable to find. When I try to cancel my subscription for hair loss product because I’ve been taking it for 7 months and it doesn’t work, I get redirected within the app instead for ads for […]

Review by David C
(1/5)October 18, 2024

App doesn’t work. Fix the freaking app. It’s insane you can’t get a basic app like this yo work for people. I have a brand new Samsung galaxy s23 ultra and your app consistently is frozen for me. Reinstalling doesn’t work. Cleaning cache and data does nothing. I’m on stable fiber optic internet. It’s the […]

Review by Ivan Imes
(1/5)September 23, 2025

keep a close eye on your subscriptions. If you pause one, you will not receive a notification before it ships again. Not doing business with them ever again and not going to say anything good to anyone I know about this service. I contacted support and they refused to help me/give a refund. But hey, […]