Reviews for Hometown Fan

Won’t let me add my name or email in the “update profile” section. App is up to date and UNUSABLE.

Using this app really makes it easy to search for upcoming events, as well as buying tickets online without endless searching!

Your app is horrible, and causes parents to unintentionally buy tickets for events above and below the event desires. You need to work on the UI.

Couldn’t be less clear. Family pass purchase has you put in guest name and email then purchasers info which isn’t the same. Then the purchaser can’t access the pass.

Sad that I pay 12 dollars to watch my grandson run a cross-country race on a Saturday morning. Download two apps that I will never use again. Upside might be that there will be a smaller crowd watching.

The only thing I am able to do on this app is purchase the tickets. That’s it. I am unable to save any profile information. After I buy a ticket, it’s not saved under Tickets. I have to go into my emailed receipt to download the tickets so they can be scanned. If it let […]

I have tried to delete the tickets before I checkout and I keep adding the amount of tickets. it won’t let you change the amount of tickets. I only want two, not 8. this app sucks.

App is not sending the login code in a timely manner. Their website does generate the code (but it can only be used on the website) and then throws an error when trying to generate a PDF of a ticket. Ended up needing to take a photo of the QR code. Devs should be implementing […]

cumbersome, inconvenient, and the schools that use it tend to not know how to work it and / or handle complaints past scanning the ticket. schools have to pay for this service and buyers pay fees. takes forever to buy tickets. honest paying at the gate is so much easier. nothing faster for school accessing […]

App is awful to use. The app froze and refreshed while I was ordering 2 tickets. It did not show my previously selected tickets until I clicked to pay. Then it updated the total and charged me for 4 tickets before I could change it. Since the funds go to the school, there is nothing […]

Posted a 1 star review a year ago. And a year later app is still awful. It made me log in twice, kicking me out in the middle of finding my event. I was finally able to select tickets, went to scan a new credit card and it kicked me out. Now the seats I […]

Can’t find the tickets on the app but available on the website. When purchasing on the website, you don’t immediately see your tickets. You have to validate your ticket purchase with a code. The problem is, when opening the tickets with email browser, you get sent a different code each time. I spent 15 minutes […]

I didn’t get an email that has my tickets. The app shows no purchases, no tickets and no messages. My bank account reflects the purchase of 30 dollars worth of tickets. (6 dollars of the purchase went to transaction fees. This app is the only way to purchase the tickets for all highschool athletics) The […]

this app sucks. just hangs and hangs. very buggy. I won’t be able to get into my highschool football game tonight. *Update – Our highschool had to let scores of people into the football game for free because very few people could get this app to work. So now they have changed the policy to […]

Terrible, keep payment receipts, and PDF ticket/passes. App does not allow access to or display ticket/pass QR codes. App only allows the purchase of individual game tickets and not the pass bundles available on the website. App is designed to force multiple transactions, each with a “convenience fee,” even though the Hometown fan website allows […]

Our school requires tickets to be purchased through this app, and it’s terrible for every game I try it on. It throws error codes as soon as I start typing anything into the search bar. On the rare occasion I can actually get the search to produce what I’m looking for, it crashes just as […]

This app is frustrating and needs to be fixed. 1) The app just opens up a browser and forwards you to their website to complete any transaction. What’s the purpose of the app? 2) Payment with Google Pay is really buggy. I have to do everything twice before it accepts the transaction. The first time […]

Just an awful experience. Ticket Spicket is the app we used to use, without any issues, but it was bought and merged with HomeTown Fan App. Purchasing tickets is so much harder now, if you can even find the event you are trying to attend. Season passes being lost after the app transition. And on, […]

Worst ticketing app I’ve ever used, and it’s not even close. Every time we use it, it’s like the company found another way to make the App worse. App can’t stay logged in, and it logs the user out immediately after logging in. Can enter login credentials and payment, and then when I check my […]

I have the app, and tried to get my season passes to show on the app. I couldn’t even get it to let me update my profile to try and add my cell phone or email. Not even my name. So now I just have to save my email and try to find it everytime […]