This app takes advantage of desperate people by taking away cheaper parking rate options when their parking is about to expire. I have paid hourly rates at a specific location before, but when I went to extend my session remotely, I was only given an option to pay full daily rates. There is also no phone support, so this is not something that can be resolved in any time urgent manner.
Reviews for HonkMobile: Pay for Parking
This is the most convoluted app I have EVER used for parking, it took me 25 minutes to finally get to paying for my parking, one big issue is, it needed to be updated, but that flashed on the screen and disappeared so fast I couldn't read it until the 3rd time around, after the update it made me re-enter all my Credit card data, everthough it was already in the app, I'm GLAD theres only 1 place I go that I need this app, and I don't go there often...
The app is easy to use but a couple of things I don't like. If you are done early, there is no refund if you end the session early. So the next time I underestimated, but then when trying to add extra time, can't add a half hour, minimum was an hour. So twice now overpaying. Other parking apps aren't as restrictive.
Ok this is ridiculous. They have now added a .25 cent service fee for each transaction so am added .50 to .75 cents per day. It may sound petty but that adds up when its already $1.50 per hour and no option to pay for less than 1 hour. Talk about nickle and diming people! I haven't had any problem with this app but I will probably stop using it and walk over to pay when needed instead.
I was forced to use this as they removed the meters from the street for construction. While not the apps fault it's stupid when you have no other means available and your forced to pay a convience fee. Your also forced to create an account and into preset denominations. I don't call that convenient when you want to pay and quickly go in.
Terrible App. You can go to the ticket machines and get a better hourly rate. it's a couple of dollars for an hour or two at departure bay, yet the best hourly the app can muster is $18 for a full day! Why offer the option of an hourly rate if your app is incapable of giving it??? I will be removing this app forth with.
I paid for parking through the app at 9:33 AM, yet got a ticket at 9:38 AM for "Failure to Display a Valid Receipt." How am I supposed to "display" a digital receipt, leave my phone on the dashboard all day? Instead of fixing their mistake, customer service demanded a credit card statement as proof, even though the app itself shows the payment. This system is either broken or a scam. Avoid if you can.
The app was still counting the available seconds(!) when I reached the car (less than a minute left) but the yellow parking violation notice , $30 fine was already attached below the wiper blades. I ran to the officers who were just few cars away to show the app and exactly then, in front of their face, the notification pops up , parking just expired. All they say, they can't do anything in their system it had already been expired before,so they issued the ticket. Maybe there is few seconds or more discrepancy between the app time and enforcement system time but why is it my problem? They issued the ticket exactly the minute it was expired (nice of them,too,let this be their greatest pleasure in their life), but regardless, the app was still counting down. This is one problem. Other problem is, it also shows a warning 15 minutes before expiration. But if you add that 15 minutes to the time of the notification, it goes beyond the expiration by 3 minutes (in my case) so that is also misleading. And I paid for this, just to get an unjust ticket.
Worst Parking app ever. I wish there is any rating below 1 star. I was unable to use my app have to delete the old one and install again. At there is not freaking sign in the parking lot tell me what is the lot number. Guess what, I paid it then after that I realized it paid to a totally different parking lot where I use to park. Is that default?When I trying to get back my car and find a station to pay. There is parking ticket on my windshield. Nice. GREAT JOB Honk pay. I want my money back!
Garbage. This app is total waste of time. After downloading it creating profile filling all my informations, I have tried to add my credit card for payment. Nope there is an error so I have tried three other credit card but none was able to be added due to some error. There was a message to contact them via email. Really do you think I am gonna spend extra days just to try to give you access to my credit card? Somebody should test this app before make it accessible for users.