Reviews for Houzz Pro

The app is great. The company, however, is dishonest, manipulative, and cares more about money than their customers. The leads are FAR from quality, we receive leads not even in our service area, and for services we do not provide. They were also supposed to run our website on their platform…it was up for a […]

Communication is great until they sell you the software, and then help is non-existent. You have to schedule help. It’s a half hour with whoever helps you and you can’t schedule more than one a week. At this rate it’ll be a year before I know how to use this software. Very aggravating. Not worth […]

Intrusive and unhelpful. Received numerous calls from the unconsentually. They refuse to delete my account with them after I have tried multiple times on the app(which is an option) and through their “helpline” Which they then try to force the use of the app or redirect to apple, which has nothing to do with the […]

Read the actual written reviews. Many more negative write ups than positive. Assume most 4/5 star reviews are bots/fake. Would give 0 stars if I could. Read fine print, they’ll lock you up for one year with no way out unless you term in first month. And they’ll still charge you a second month’s payment […]

Not a very useful app for a general contractor. I could see where it would work for someone who does the exact same things over and over, but it is too much time to set up a unique project. Also, be aware that, although it is billed monthly, you are signing up for an annual […]

Extreemily hard to find what you need, time & expenses keeps moving to different places, no real good design aps, and the estimating for projects was made by a first grader.. nothing is simple..like build an interior wall. All the choices should pop up. Wood, metal, drywall 1 side, 2? Ect. I only use it […]

Does not work for me. Doesn’t show invoices, po, or estimates. I contacted support and they were suppose to work on the issue. When I contacted them this week to see if it was fixed, the case was closed. And the issue was not fixed! The app only gives me contact info for my clients […]

horrible platform, they take your money then yoy can never get ahold of them after that.. don’t recommend at all!

It is absolutely useless app. Dont recomend to anyone. I was fool enough to sign a contract with them which is for 1 year minimum. You cant stop it after few month unhappy usage. During a year I received very few leads, half of that contacts wasnt even pick up the phone. The rest wasnt […]

Very poor app and overpriced product. The app looks to have the features you’d want from this type of service but they usability is extremely poor. Can’t send messages, by the time I’ve written my message and hit the send button, nothing happens and I have to force close the app. Overall not worth using […]

I was using houzz for all of 2024 and part of 2025. I had 1 region and would get 1 and sometimes 2 jobs per month. I also referred houzz to a couple of friends who owned businesses in the same industry. In 2025 I decided to increase spend and purchased 4 more zones. I […]

Horrible Company. When I signed up my monthly cost was around $150/month. I used the service but the package i purchased didn’t do everything I wanted and it was going to cost a lot more for the single feature I needed. When my subscription increased to $200/mo I called to be told that it was […]

This app tried to charge my debit card $1907.44. I have no idea why it tried to charge my card money when I don’t even use the app . I cancelled my membership over a month ago, before the free trial was up. So why are they trying to, out of nowhere, charge my card […]

Sales team lied when signed up that subscription can be canceled or terminated anytime we are not satisfied with “anything”… the leads which are mostly not workable etc… But they won’t let you cancel until your 1 year agreement is up and make sure you request the cancelation before it auto renewed otherwise you are […]

Do not use this app!!! They make it impossible to cancel your subscription and it is extremely expensive!!! STAY AWAY!!!! They collect all email addresses that you use and switch the subscription from one to the other…. I DID NOT give them my credit card info or sign up using any other email, yet they […]

Beware it has an Uncancellable Annual Subscription.👎 I though I would try it out. I signed up for monthly at a higher rate than annual as I wasn’t sure about this app/service. It was not great, it didn’t meet my needs. When I went to cancel they said all subscriptions are annual even if you […]

I hire this marketing thing, the salesman it was very persuasive and promised great things, after I signed it took more than one month to setup my account just because I couldn’t complete the call the day they called me, I paid $3400 for the year if I got 3 customers out of it I […]

This might sound obvious, but read the fine print. You’re locked in for a year. Has some cool features, but I’m giving one star just on the principle that I’m paying for a year subscription for something that I have no use for. I missed work to have a “subscription review” zoom meeting today to […]

So far, I’ve had the software for about 6 months, and the first two were a learning curve. My business is: GC, electrical, lawn, and landscaping. Some jobs are reoccurring each week, and it would be helpful to put each as a time entry without having to do it manually. I purchased the software to […]

They are thieves and liars, do not sign up! They’re sales force will tell you that it can be cancelled at anytime and this is not true. Aside from that the app is terrible, format of invoices cant be altered. Houzz is a scam, there is not even a phone number to call for issues […]