App is pretty good. Only frustrating thing is that I have a credit card saved in my profile but it doesn't recognize that I have selected it (even though there's a green checkmark indicating that I have indeed selected it). So it continuously asks me to select a payment method when I try to submit my order. I end up having to enter my credit card every time.
Reviews for Hungry Howies
← Back to Hungry HowiesGreat App. just a few suggestions... It would be nice if the app showed the breakdown of the price for each pizza so can see what the extra cost is and for what. also when using a coupon & you go over the "limit" of the coupon (for example, you chose 3 items when only 2 included) it tell you ur over & also just tell you how many items are included on the pizza you are currently "building". These items don't deter me from using or liking the app but it would be nice to have those options.
Original review below. So far all the bugs have been fixed. No issues with freezing or sending the same order more than once. App works great now. Good job guys! Deals and coupons always screwy. Doesnt work all the time and sometimes doesnt submit my order but still sends it to shop. Luckily the staff realized I didnt need 3 orders of the same order. Freezes also
Some Glitches in the app. I have to open it twice for it to work. It doesn't automatically apply time-based deals like lunch special. Also, if you add an ingredient to an item that normally doesn't come on that item, you have to put "double" instead of "regular". I'm also not sure if it saves named orders to use at a later time. I recommend using it for the first time while you're in the store to see what the employees are receiving for your order. They have fixed the bugs I referenced.
Creating a new order is always a hassle, if not impossible. Once store is selected and method of getting food is decided (delivery, pick up, or carry out) it takes you to menu. You can reorder previous which is always easy and works. Every time I try creating a new order, once I get my selected item set to my preferences, it never gives me an option to add to cart. Either cancel or reset are the only options. I've deleted the app and reinstalled it numerous times and still the same issue.
HowieTrack, the system for tracking your order progress, doesn't work. Every time I order, it says my order is still being made even once it has been delivered. Tried to order a PSUB Special sub, minus the green peppers. There was no option to remove them 😢 So I ended up paying extra for a regular pizza sub plus the veggies I wanted. Also, the app just doesn't run smoothly. It lags and just has an overall clunky feel about it Unrelated to the app, but Howie's deals are more expensive than Pizza Hut 🙃 They offer incentives for ordering online (ie. deals that take a nice chunk out of your bill), but Howie's doesn't do that.
The user interface is intuitive and works well. However, I was unable to make an account because the app WOULD NOT accept any passwords I gave it. I changed it upon request 3 times, and each time I tried logging back in I got the same "your password is not acceptable" message. While it's probably a simple glitch, it has removed my interest in keeping this app. Hopefully it works better for you.
App does what it is supposed to - - meaning my food gets delivered :-) However, the order tracking feature doesn't work, my order remains on "make". As there is never a wait time provided and the tracking is malfunct, I never know when to expect the order to be ready, and the time has ranged from 20 mins to over two hours, so that is a bit inconvenient.
The app is functional. The pizza tracker is useless because the store isn't honest about when food is being cooked, finished, etc. They actually deliver pizza and the app indicates it's still being cooked or prepared. A recent change to the app has it defaulted to "opt in" to receiving notifications by both email and text for promos, etc. That's two opportunities to act with integrity; one by the company and one by the individual store. Both opportunities missed!
The app works great for what is meant to do. Ordering pizza is a breeze and the app will apply any deals that match your items in the cart by pressing the deals button before you checkout. But I have added up the subtotal of each item individually and the app will often be charging more in the subtotal than the items are listed for. I am not looking at the total after tax. The subtotal of my items was 42.72 and the app was giving a subtotal of 46.27 then adding another few dollars for tax.
The sign in part of app is awful. If you use auto-fill it fills in wrong fields. If you click "Don't sell my info" the app sends you to blank page and locks up! So it appears that, unless you agree to them selling your info, you can't sign-up for the app, except as a Guest User. Two thumbs down and one star until these issues are resolved. Terrible! I am using an android phone., by the way.
Overall, the app does you you expect it to do. Rating one star because a recent update added a dark pattern to the checkout screen. Now, every time you place an order, it tries to sign you up to be spammed with their promotional emails and texts. Will change to 4 stars if they get rid of this anti-consumer design or save the setting so you don't have to opt out with every order. Will change to 5 if they do that and also fix the order tracker prompting to select a certificate when opened.
Pizza is great, the app is not. Other pizza apps are a lot easier to use. Here you can't use the back arrow on phone. If you do it closes the whole app, losing all items in the cart. It's annoying when you're almost done ordering. Plus, the break down of your order and the extra charges aren't seen. If you add more toppings than the special has. The outrageous $6.99 Delivery Fee + taxes and Tip on a FREE PIZZA. The reward program should include Free Delivery on something you earned
This app was recently updated and since then everytime I make an order, it crashes, so I have to do the order over and over. I also had a time when I was going back and forth editing and removing pizzas and was content with the order and placed it. Even though my end decision showed up the way I wanted visually, the results for the order was a lot of extra pizzas. We ordered 5, but ended up with like 12.
I have a reward pizza and was also getting pizza for a group. I wanted to use my reward for mine and then a deal for the others, but each time I put in both, it would delete my reward and try to apply it to the deal instead. And there's nowhere that it states you aren't able to use both for one order. It was very frustrating, especially thinking I was the one who made a mistake and not the system. I tried redoing my order about 3 times before I realized what it was doing. Otherwise, it's fine
The app can be infuriating to use. The default store is stuck on the one close to work. If you use the android back button toom many times, instead of the app back button it will clear out your order. And if you rush back into it, you may miss that the store reverted to the default location. Sometimes you can stack deals, some you can't. You cannot use your rewards with a deal....but you can just place a second order to get these deals or rewards. Some locations allow cash payments, some do not.
when you back up it takes you completely out and you lose what was in your cart. The store can't figure it out either they've tried many times. if you put something in your card and you're in the app it should stay there. So please figure out why I had to do this order four times. and I had to split it up and do a separate order for a salad because when you back up it deletes both of my pizzas.
A big F U to this app. I had a hungry Howies close to my job I ordered at a lot from for a brief time. the app worked a couple of times and then bam. error code this, error code that. just let it go because why hassle with support over it. I would have had several points to use through, especially when I'm in a jam. so thanks a lot in hindsight, this app is horse shxt
broken, just like their website. Choosing delivery means no stores appear, regardless of why address. Choosing pick up will at least allow you to select a store, but then won't let you pay, regardless of payment option. The website behaves much the same way. I'm shocked they sell any pizzas anymore when they can only take orders over the phone
app will straight up lock up and not show you any stores if you don't have GPS signal. unlike every other food app that will at least default to a list to pick from if you choose a state. but for this it's nope no stores for you. also very unclear on deals what's actually included and what will be extra, like a 33 dollar coupon ends up 40 and change. Great pizza though.