I live remotely in the mountains, the reception is terrible at best, plus I've got an android. I have yet to successfully login which is why I put my time in through the 'timesheet entry' option. My county office is always difficult, not helpful or rude. I'd rather be at the dentist office for an extraction. Finding 'that sweet spot for service' would make me late EVERY TIME! So how can you fix that?
Brittany Loftin
this app doesn't recognize me I can only sign in on the Internet app doesn't work
Nora
It would be simple and nice if when I checked in, the app would show some type of indication that I have already checked in or who I checked in with. This could avoid multiple check-ins and/or any other possible timesheet errors. Once I get busy with my client, it's hard to remember if I checked in or didn't. If I already did, I can't tell. Sometimes, I don't check-in/out thinking I already did leading to missing check ins and/ check outs. Thank you for your help.
Roxy Sam
Its just waste of more times then check in check out and calculate the hours. This up is unhelpful and most be dismissed asap. I spent whole 30 minutes to checking in, it keeps saying error evv0006. I checked in and out since July 1st but not sure my hours are calculated. IHSS need to make everything easier for providers not the opposite.
Adrian Montoya
The only problem I have with this app is that right when I open the app it shows a pop-up that says error and to contact the number provided and I press ok and it doesn't go away. I have to press it 5 times for it to get off my screen then I'm able to clock in. And when I am done checking out and press the go back to the home screen button it says error again. So far it doesn't mess with my clock in and out times it just has annoying pop-ups that say error as if it didn't capture what I did.
Andrew “Helminsted” Mehl
243 calls in front of me for the support line, from day one this app did not work and kept having errors. I worked a 5-hour shift and I clocked in and clocked out properly like it told me to but it said I only worked 0 hours. Let's just be real for a second and say they are just trying to make it harder on commissioned workers to work.
randomx “Spartanx1985”
This app hasn't worked right since we were forced to do check ins and outs. Doesn't work. Doesn't accurately keep track of time. I have to spend more time of my day fixing the errors and missing times. It almost feels like I'm having to correct their mistakes constantly. This wasn't tested thoroughly and accurately and is adding more unpaid work time while I have to do their own payroll. Any lawyers out there interested in a pro bono case for potential Labor law violations 😅?
A Champ
Buggy. It says that I've successfully checked in, then gives me an error. I'm not seeing the hours automatically populate like promised. Hopefully these issues get corrected in a future update, but for now it feels like an exercise in futility that no one benefits from.
Jennifer Field
Keeps giving errors. If you only have one recipient you still have to select them each time you clock in and out, but the location is pre-selected for you and set to home, which has already caused me issues when I've forgotten to change it to community. If there's only one option, the app should select the recipient for you. Visa versa, since it's very important where your location is, the app shouldn't default location. Also, why is check in and check out always an option?
Cerv Antes
This app is terrible! I don't know who's "smart" idea this was to get their kicks out of torturing employees, but this app sucks! There is forever an error no matter what I close. I even clear out my cache before I clock in/out, and I still get an error! I constantly have to fix my time online because this useless app doesn't work. Oh, and what is the point of calling the help desk when the reps themselves don't even know how to fix the problem!
