This is perhaps the most unreliable app on my smartphone. It constantly says my Roomba is offline, yet it allows me to reboot it, so clearly there is a connection. The connection settings indicate a very strong signal, so I don't know why it never shows as connected. It runs properly on the schedule I set, but I have to check the Clean Base vacuum bag periodically since the app can't tell me when it needs to be replaced.
Daniela with ONE – L
difficult to log into and once you finally do, difficult to navigate from one page to another. Like now, I wanted to see my account. I didn't want to make any changes after I looked at it but I had to save to try to leave page. Now I'm stuck looking at a big green check mark with no back to main menu option. I don't know how anyone is giving this app 5 stars?? I fear getting logged out because I already have a full time job.
Buck
Horrible. The device is a brick without the app, and the app puts you in an endless loop with no way out if the battery dies on the vacuum. Factory reset is a joke. It's not device specific, it gives you either or instructions, and it will not allow you to set up a new account in a vain attempt to start fresh... One account is broken, and you can't have another. I've done a factory reset, no less than a dozen times, because you have no other option. Again, you are in an endless loop.
Mary McKittrick
Sometimes, it works. Sometimes, it doesn't. I've been communicating with their customer service for weeks and they cannot do anything to stop the unit from launching itself (even when unplugged), driving around in circles, emptying it's bin REPEATEDLY at 3:00 AM, making chime noises at night (again even if it's unplugged), forgetting the map of a room occasionally, or not finishing a job. I've had the unit for 18 months, but they only warranty it for 12. So, it's too bad for me. Its a lemon.
Todd C
Very disappointing. Can't set a schedule or use any mapping features. Original schedule set 2 years ago set to "vacuum everywhere" and cannot be changed. They also took away access to the "owners guide" The ONLY functionality is Start, Stop and Return to home. That's it. I know it's an older model i1 but the functions should still work. Now I'm in the market for maybe a Shark or some other brand other than Roomba.
T A
For the first time ever it when home when I hit the button. If it keeps it up I'll adjust my stars. Usually it will run for at least another 15-30 minutes after I sent it "home." It was so frustrating because it's not quiet. Edit: dropped my rating from 3 stars to 1 star. I should not have to listen to the vacuum go for another 30 mins after I send it home. Having to pick it up and put it on the charger at this point.
Mike Fivecoat
works pretty well overall. I used to leave notifications off, but recently turned them on and it's nice knowing the robot completed a job or if it got stuck. The area cleaned map is a great feature, too. Only thing I'm taking a star off is the marketing "sale" popups for replacement parts when I go to check the "Parts Health". Those are kind of unnecessary since I keep spare parts on hand always.
Stephen Rybacki
The self-emptying robot is nothing short of amazing. Does a fine job 30 days in. Update: my i7 robot has been having major difficulties mapping my second floor area. I've erased and started over multiple times, and even moved the base to a location nearer the Wi-Fi access point. The initial mapping run usually goes well enough, but subsequent runs simply map new, extremely or and inaccurate partial maps. I've got all the curtains open, all the lights on and it's plenty bright in all rooms.
K P
Update: I just updated the app and STILL no manual! Also, I can't find a troubleshooting section, the app just takes me to the website where I can FIND the service centre (helpfully, it does not lead directly to the service centre or troubleshooting page). My Roomba is pretty basic so no need for preprogramming or mapping etc. However, I have no manual because when I tap on the option in the app it doesn't do anything. I'm sure there's one to be found online but I really can't be fussed.
Amy Foshay
Every time I open the app it says the roomba died and cannot connect. I go check it and it is docked correctly. I take it off, place it back on, lights light up, and it still says cannot connect. I have rebooted and reconnected to the wifi so many times. It eventually works some days but some days I have to give up. It is such a hassle it was not like this with my older version roomba years ago which had zero issues connecting. The wifi router and roomba base are in the same spot.
