This is perhaps the most unreliable app on my smartphone. It constantly says my Roomba is offline, yet it allows me to reboot it, so clearly there is a connection. The connection settings indicate a very strong signal, so I don’t know why it never shows as connected. It runs properly on the schedule I […]
Reviews for iRobot Home (Classic)
β Back to iRobot Home (Classic)20 reviews
difficult to log into and once you finally do, difficult to navigate from one page to another. Like now, I wanted to see my account. I didn’t want to make any changes after I looked at it but I had to save to try to leave page. Now I’m stuck looking at a big green […]
Horrible. The device is a brick without the app, and the app puts you in an endless loop with no way out if the battery dies on the vacuum. Factory reset is a joke. It’s not device specific, it gives you either or instructions, and it will not allow you to set up a new […]
Sometimes, it works. Sometimes, it doesn’t. I’ve been communicating with their customer service for weeks and they cannot do anything to stop the unit from launching itself (even when unplugged), driving around in circles, emptying it’s bin REPEATEDLY at 3:00 AM, making chime noises at night (again even if it’s unplugged), forgetting the map of […]
Very disappointing. Can’t set a schedule or use any mapping features. Original schedule set 2 years ago set to “vacuum everywhere” and cannot be changed. They also took away access to the “owners guide” The ONLY functionality is Start, Stop and Return to home. That’s it. I know it’s an older model i1 but the […]
For the first time ever it when home when I hit the button. If it keeps it up I’ll adjust my stars. Usually it will run for at least another 15-30 minutes after I sent it “home.” It was so frustrating because it’s not quiet. Edit: dropped my rating from 3 stars to 1 star. […]
works pretty well overall. I used to leave notifications off, but recently turned them on and it’s nice knowing the robot completed a job or if it got stuck. The area cleaned map is a great feature, too. Only thing I’m taking a star off is the marketing “sale” popups for replacement parts when I […]
The self-emptying robot is nothing short of amazing. Does a fine job 30 days in. Update: my i7 robot has been having major difficulties mapping my second floor area. I’ve erased and started over multiple times, and even moved the base to a location nearer the Wi-Fi access point. The initial mapping run usually goes […]
Update: I just updated the app and STILL no manual! Also, I can’t find a troubleshooting section, the app just takes me to the website where I can FIND the service centre (helpfully, it does not lead directly to the service centre or troubleshooting page). My Roomba is pretty basic so no need for preprogramming […]
Every time I open the app it says the roomba died and cannot connect. I go check it and it is docked correctly. I take it off, place it back on, lights light up, and it still says cannot connect. I have rebooted and reconnected to the wifi so many times. It eventually works some […]
I love my little J7+ roomba! But he has a few issues. Hal’s not always the smartest, and will often leave one corner of my house dirty even though I set up a clean zone to hit twice. His pathing in a room is often very bad. The dock vaccum is WAY louder than a […]
overall, it is convenient . I have a dust /mop model, and it says mop bin is on it quite often . when it hasnt been on or switched , which is annoying . it also goes down a small step and gets stuck when it’s not supposed . other than that, it’s convenient. also, […]
rough start but good now…great customer service!! I bought a refurbished unit. It was not evacuating the bin into the base station. I wasn’t even complaining but responded to a followup email from them and mentioned it. After sending pictures of the unit(s) they determined it was a base station issue and sent me a […]
Works pretty well. I wish the app would let you adjust the Robots battery charge threshold for return to home. My roomba I7+ often dies just a few feet before reaching the docking station, so i have to go pick it up and manually dock it. Of course, I then have to wait for it […]
I don’t run my roomba often but it seems every time I do, it requires an update. Fine whatever. However after updating it tonight, it keeps saying it can’t connect. What is the point in spending so much money on these things if they refuse to work. The roomba is fully charged and if I […]
Used to be so great. Now my wife and I can’t have separate accounts. There is no option to re-map the main floor. Or it doesn’t activate. Also the entire Customer Support access is within the app itself–no way to save or bookmark a page. Also, the Chat with a specialist button doesn’t do anything […]
It seems to me that I’m spending more time reconnecting my roomba to my wifi and waiting for it to charge again than I am actually using it. It’s very difficult to use if it’s always offline and or charging. We’ve had it for about 6 months now and it’s never actually mapped our home […]
I had mine bought specifically with animal hair in mind. It does ok at sweeping, it might as well be a door stop when it comes to carpet. I’ve tried anti-static spray, too. It seems to lose connection a lot, and I write this review after I told it to run, and it stopped mid-process, […]
The device works well, even goes places i didn’t think it could. The control through the app is straightforward and easily navigated. Scheduling is simple and the interface walks you through the tasks well. The app shows where it went, I just wish I could edit the map and mark out rooms. I could on […]
You guys need to get it together! I cringe at the thought of going into this app.I just got a new email address, same account number but for some reason the app does not recognize my password. Reset as instructed three times because each time it read; SUCCESS; wrong it is not recognizing my password […]