Needs a reward system. Give your customers a reason to come back (besides the food)! Reward your customers on their birthday. Your competitors offer a lot more. Finally, make sure you're advertising correct restaurant hours. A lot of your restaurants didn't get the memo that they're supposed to be open 24 hours according to the app. Good food, but it's not gonna keep me coming back more than once every four months... especially considering the pricing of fast food these days!
Mark Hammett
Doesn't work, can't log in or sign up. Rec'd offer in email. Tried to sign in to order using email offer came in on. Creds were refused. Tried Forgot Password, rec'd email that email was not associated to app. Tried to sign up using email, rec'd error code 500 (SO helpful). Tried signing up with different email, rec'd SAME ERROR CODE. Totally useless app for ordering. No link to get help with problems. Only thing you can reliably do is view menu to decide what to order at counter/drive-thru
D Gray
I was only able to use the app once. (It wouldn't let me remove the coupon or start a new order) After that first time it started looping between saying that the coupon was used a max number of times and when I tried to remove the coupon it said the basket was already submitted. Then I would delete all the items and restart the app and add food then go to checkout and it would give the coupon error then the basket was submitted error over and over again until I deleted the app and made a salad.
Mike Fischer
App is absolutely unusable. Can't add food to the cart, says try again. Uninstalled and reinstalled app. Then app grey's out when you select a restaurant, so you can't even see the menu. Force stopped , and restarted. Was then able to add to cart. Went to checkout, keyboard wouldn't come up to enter card info. Force stop and restart again. Was able to trick the app to bring up the keyboard by cutting and pasting in the field. Then the submit button didn't work at all. Gave up, and drove to the r
Thomas D Smith
So, if the restaurant does not have items that you order, the app does not remove said items from the list. If you order, pay for, and drive to the restaurant to pick up your food, (and the items are not available) you are out of luck. Keep in mind that you have already purchased them. The restaurant will not give you a refund... You will need to get someone on the toll free line..... Good luck.
How Walker
Absolutely a miserable experience. Saved cards don't work a second time. Nightmare trying to enter in card information because the keyboard won't pull up. It's an app issue, not a phone/Android issue. It takes less time to drive to the restaurant, order food, wait, and drive home than it does to try and order in app.
Ben Rich
I accidentally ordered from the wrong location, so I pressed the "Cancel Order" button in the app so I could get my money back. Instead, I got a pop-up that said that I had to go to the location to cancel it. That's not an option. The app's "Cancel Order" button should work. What would happen if someone accidentally ordered from out of state? They wouldn't be able to go to the store and cancel it in person. Fix the "Cancel Order" button.
Ben Cook
It seems the app has broken more since the beginning of November, according to other reviews. I attempted to order through the app and as soon as the app opened it told me there was a problem. I tried again there's no luck as it would not let me place an order for pickup in the store nor pick up an order through the drive-thru. Since the best deals are on the app, according to the app's homepage, there is no way to get any type of deals. Please Google deactivate this app immediately!
Jason D
First they say half off your first order then you go through all the trouble of placing the order and getting ready to pay and find out that the amount is not half so you go back and read the sign again that says use promo code so you put the promo code in then it says must spend $10 or more so I just spent 30 minutes ordering something that should have taken 2 minutes and I still didn't get what I wanted. On top of that you have to wait 14 minutes before your orders ready.
Gio
the app is terrible. constant crashes, can't enter valid coupons, tells you to sign-in constantly when you already did, tells you to enter your location for delivery because it's "required" when you already did and won't let you proceed until you do, it makes me want to bite someone's head off. please don't waste your time people. just get a carryout or go to the drive-thru.
