Reviews for LifeLock Identity by Norton

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20 reviews

Review by N Richardson (OffcerClancy)
β˜…β˜†β˜†β˜†β˜† (1/5) July 11, 2021

Don’t Download!! If you haven’t downloaded forget it- run screaming. Norton version has the worst interface. Need to no sign in with full credentials every time you access app. Pin feature is either nonexistent or not working. Once in, new interface is confusing and too busy. Norton version adds nothing, zero- is in no way […]

Review by Dennis Whardo
β˜…β˜…β˜†β˜†β˜† (2/5) August 8, 2020

The experience with this app is horrible. It can’t be called user friendly by any stretch of the imagination. I hope the protection is better than their attempt to integrate with Norton. With a lot of sweat and tears I THINK it may all be set up. Be ready to call customer support. At least […]

Review by Gilbert Domingo
β˜…β˜…β˜…β˜…β˜… (5/5) June 14, 2024

Very easy and convenient especially in combination with 2 global cards I use as a credit/debit card. I can transfer only a certain amount in each very quickly so we can use it to pay for everything. If the cards get compromised, I can get them replaced. The combination is perfect for speed, security, and […]

Review by DOLLY FRADY
β˜…β˜†β˜†β˜†β˜† (1/5) June 29, 2021

The app won’t let me log into subscriptions. VPN blocks me from getting on a tremendous amount of sites. When I tried to turn it off, it wanted me to login. I tried. It would NOT accept my name and password, which I know for a fact are correct. I have been trying for almost […]

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) March 26, 2020

I have been a “member” for 5 days. During that time I have not had a single day where seats on the license didn’t just stopped running, add a device a second time, or cancel, requiring deleting and re-adding. In all, they have stopped a total of 8 times in 5 days. I have tried […]

Review by Eugene Caruso
β˜…β˜…β˜…β˜…β˜† (4/5) January 17, 2021

Once you get passed all the downloads, settings and notifications it is a very safe feeling came over me. I have had Norton in the past but not this version of LifeLock and I am totally impressed so far. And I really like the fact I can make monthly payments vs a 1 time payment, […]

Review by Kirk Stoner
β˜…β˜…β˜†β˜†β˜† (2/5) May 24, 2021

1. Opening any app results in an audio alert. Closing any app … Same. Tilting my phone to get the time, yeah, you guessed it – loud audio alert. 2. Also no ability to configure the sound to use alerts. I am constantly having to check notifications to see if I have mail or whatever […]

Review by Ms. Ray H
β˜…β˜…β˜…β˜…β˜† (4/5) March 13, 2022

I love to know I have such great security…I know it’s great because there are some times I just can’t log into this app and others. I finally figure it besides Password Manager. I think k I’m locked out forever. When I follow the steps the log in or “Forgot Password” goes in circles. I […]

Review by C Lu
β˜…β˜†β˜†β˜†β˜† (1/5) February 13, 2025

Persistent issues with sign-in. I can log into the website without any problem, but not this app. And the Forgot Password option DOES NOT WORK. I’ve never been able to reset my password with their service without calling support, yet they don’t seem to have an issue sending me email notifications about credit-checks or promotions/ads. […]

Review by Bill Lardas
β˜…β˜†β˜†β˜†β˜† (1/5) December 15, 2021

This app is pretty useless. You can access information for any additional family members subscribed under your account. You can buy a subscription each, for anyone under your account, Norton will happily take your money, but you can’t get reports or alerts or anything for those people under your account with those subscriptions you’ve paid […]

Review by Luis C
β˜…β˜†β˜†β˜†β˜† (1/5) May 30, 2023

Since the latest update/ transition to the Norton brand, this app has become nearly unusable. The user interface is not intuitive at all and you have to make several clicks just to get to the option you want. Even then the options are limited. Seriously. Check out the “settings” page and see exactly how many […]

Review by Michelle Yorke
β˜…β˜…β˜†β˜†β˜† (2/5) April 8, 2022

A little bit underwhelming. I thought that it would be more thorough with my backgrounds. Recently, someone has ordered over 30 subscriptions, using my name, address and email. Their resolve was to contact each magazine. It would have been nice to make a report saying that my personal information has been compromised to be able […]

Review by Petros T
β˜…β˜†β˜†β˜†β˜† (1/5) April 3, 2024

The financial monitoring is horrible. Every single account I have added to monitor always disconnects randomly and often. Does not matter which institution it is. Then they don’t want to reconnect for days. It also does not alert you when an account disconnects. Then I have to go in and add my login info everyday […]

Review by Janet McGregor
β˜…β˜…β˜…β˜…β˜… (5/5) May 6, 2021

This is the 1st time I have used any ‘paid for’ Identity/Personal Info Protection of any kind. I like that I can choose to sign up for a month or pay for a yearly subscription at a discount. The app is very easy to use…just follow the prompts. You can save up to 10 credit […]

Review by THE Beangularity
β˜…β˜†β˜†β˜†β˜† (1/5) November 24, 2021

I can’t even sign in to the app. Update after update, it keeps loading me back to the sign-in screen, they never fixed that. For almost a year, it’s been like that. Uninstall, reinstall, cleared cache, cleared data, everything. Nothing. absolutely nothing works. I wouldn’t even know if worked beforehand, because I’ve had the app […]

Review by Julie Ann
β˜…β˜…β˜…β˜…β˜† (4/5) October 16, 2024

My only complaint is that sometimes important notifications come through WEEKS after other apps like life 360 had already alerted. Other than that, I love having peace of mind knowing my information, my properties, titles, and many more important things are consistently being monitored and protected. I pay annually because it’s cheaper that way. However, […]

Review by MarthaKate Hord
β˜…β˜†β˜†β˜†β˜† (1/5) July 12, 2025

I’m trapped. I have to resubmit my 360 every other hour for months. They emailed saying my account was dropped for non-payment in March! But they were paid every single month including March! I have all details! I thought the problems were because you were hacked! But I’m told my app is old but it […]

Review by Stab Rabbit (Thermonuclear Man)
β˜…β˜†β˜†β˜†β˜† (1/5) September 26, 2025

I’m giving this one star because as important as the software is if it malfunctions there’s no point in even having it. it keeps dropping my accounts from financial monitoring for no reason. my bank says it’s not on their end. and Norton wants to keep troubleshooting and troubleshooting. my social security number and every […]

Review by ShataviaJanae
β˜…β˜†β˜†β˜†β˜† (1/5) June 19, 2025

If I have to sign in with a two factor authentication every time that I open this app instead of just using my fingerprint (which i also have to set up each time) I don’t see the point in using this app. If I get any alerts I get them via text and email. Having […]

Review by Jaimee Grey
β˜…β˜…β˜…β˜…β˜… (5/5) July 19, 2025

So, I’ve had LifeLock before and never really paid attention to it. This time, with the free 30-day trial, I’m making sure to take full advantage of all it has to offer. And there’s a lot. Like the credit bureau check & monitoring, or the background check with sooo much information. Stuff you actually wanna […]