Don't Download!! If you haven't downloaded forget it- run screaming. Norton version has the worst interface. Need to no sign in with full credentials every time you access app. Pin feature is either nonexistent or not working. Once in, new interface is confusing and too busy. Norton version adds nothing, zero- is in no way an upgrade.
The experience with this app is horrible. It can't be called user friendly by any stretch of the imagination. I hope the protection is better than their attempt to integrate with Norton. With a lot of sweat and tears I THINK it may all be set up. Be ready to call customer support. At least you can reach a live person, but not a person from my country so very hard to understand. I would never rate the app higher than 2 stars, like I said I hope the protection is worth it.
Very easy and convenient especially in combination with 2 global cards I use as a credit/debit card. I can transfer only a certain amount in each very quickly so we can use it to pay for everything. If the cards get compromised, I can get them replaced. The combination is perfect for speed, security, and convenience.
The app won't let me log into subscriptions. VPN blocks me from getting on a tremendous amount of sites. When I tried to turn it off, it wanted me to login. I tried. It would NOT accept my name and password, which I know for a fact are correct. I have been trying for almost an hour now and I just give up. I used to love Norton, but lately, all I've had is trouble.
I have been a "member" for 5 days. During that time I have not had a single day where seats on the license didn't just stopped running, add a device a second time, or cancel, requiring deleting and re-adding. In all, they have stopped a total of 8 times in 5 days. I have tried to call twice and both times was on hold for more than 2 hours including 9:30 at night.
Once you get passed all the downloads, settings and notifications it is a very safe feeling came over me. I have had Norton in the past but not this version of LifeLock and I am totally impressed so far. And I really like the fact I can make monthly payments vs a 1 time payment, makes this very affordable with my challenging income. I highly recommend this product. Be Safe Out There.
1. Opening any app results in an audio alert. Closing any app ... Same. Tilting my phone to get the time, yeah, you guessed it - loud audio alert. 2. Also no ability to configure the sound to use alerts. I am constantly having to check notifications to see if I have mail or whatever and finally decide it's just the silly alert going off because I looked at the phone (seriously, it seems that bad after weeks of use). Most annoying app ever used, not sure it is worth the cost or frustration.
I love to know I have such great security...I know it's great because there are some times I just can't log into this app and others. I finally figure it besides Password Manager. I think k I'm locked out forever. When I follow the steps the log in or "Forgot Password" goes in circles. I just can't find a way in. Otherwise all of my Norton apps are fantastic.
Persistent issues with sign-in. I can log into the website without any problem, but not this app. And the Forgot Password option DOES NOT WORK. I've never been able to reset my password with their service without calling support, yet they don't seem to have an issue sending me email notifications about credit-checks or promotions/ads. I don't get it. At least the website works. Update: Same problem today that plagued this garbage service 4 years ago.
This app is pretty useless. You can access information for any additional family members subscribed under your account. You can buy a subscription each, for anyone under your account, Norton will happily take your money, but you can't get reports or alerts or anything for those people under your account with those subscriptions you've paid for. Lifelock was great back in the day. Now, I can't see a point paying twice what the competition wants all while apparently getting no services at all.
