Works well in general. One thing drives me nuts, though - if you reorder, or change pickup time, it clears out anything in your cart. Why? It means there's no way to reorder at a different time, or combine items from two previous orders. I would be fine if it offered to clear the cart, but allowed me to decline.
Not Functional. You must register to use the app. You enter your phone number, it texts you a four digit code. From there you get to the sign up page where you enter name, email, etc., but when you're done entering, there is no button to advance. I've tried multiple times downloading a fresh app each time. My conclusion is it's either bad design or the developers did not want Android users as customers.
When attempting to place my first order, I got an error about "Missing Customer Information". Lack of mitigation instructions aside, I eventually figured out that my name and phone number had not been retrieved properly when I signed into the app (I have an account that I have successfully used in the browser interface before). However, attempting to input that information resulted in the error: "We were unable to access your profile right now". Eventually, I gave up. Seems like a major bug.
Everybody and their mother wants to get into the food delivery business, they just can't do it as well as the other apps. The app defaults to pickup without any sort of confirmation. It's nice that they have the "reorder" function, but if O got delivery last time it should default to pickup. It's also difficult to tell once the order has been placed whether or not the order is delivery or pickup. Irritating having to drive to restaurant when I was planning on staying in.
Underdeveloped. There's no reason that using Toasttab in a browser should be a better experience than the app. At one restaurant, the option to make a sandwich a combo is just missing on the app, but it's there on the website. Plus there's no way to remove stuff from my cart, but once again, no problem on the site. I like Toast as a platform for ordering food but the app serves zero purpose, just use the website.
It's a good app but it doesn't know when businesses are out of business. Ordered some food just to find out they were closed. This app sucks. Credit card isn't recognized across the board. Seems like you have to link your credit card at each individual restaurant. Can't even store a credit card on the app. Every single app out there lets you do that. Have lost so many points and rewards because of this. Couldn't redeem rewards today. No points earned on my check either.
This is my favorite restaurant ordering app for pickup. It's so easy and quick to select and place an order. The best part is I can quickly reorder favorites with just two taps, seriously! It provides the estimated time for the order to be ready, and notifies you when it's done. So easy, so smooth. I just wish more of my favorite restaurants were using it, because everything else seems clunky.
Unusable. I downloaded this because a new pizza place in my area only uses it for pickups. I prefer not to share my phone with a third party just to order a pizza. But I did it. The app would not show the restaurant in question. It did show two that were closer to me. It seems like the app will only show places within a predetermined distance. Not good in rural areas. There is no way to search for restaurants on the app, it only shows ones within a certain distance. Phones are so much easier.
This is the most frustrating app. If I enter a city and state it says there are 0 choices. If you manage to sign up with more than 1 restaurant, it is a different ID for each one. I will advise the restaurants that I will go to restaurants with different reward programs. Local by Toast is difficult and frustrating to use. Even their customer support could not help me.
Good. Only thing is I wish that there were a way to tweak the controls so as not to get emails from participating restaurants more than once a day. Furthermore I see no way to cancel items in order before sending order through without getting out as if I were going to modify pickup or delivery info which then causes everything in virtual cart to be deleted thus having to start over from scratch! Can't edit payment method either unless you have order in cart.
