Reviews for Local by Toast

← Back to Local by Toast

20 reviews

Review by Lee Doron
β˜…β˜…β˜…β˜†β˜† (3/5) June 15, 2022

Works well in general. One thing drives me nuts, though – if you reorder, or change pickup time, it clears out anything in your cart. Why? It means there’s no way to reorder at a different time, or combine items from two previous orders. I would be fine if it offered to clear the cart, […]

Review by Nick Sooklaris
β˜…β˜†β˜†β˜†β˜† (1/5) May 9, 2020

Not Functional. You must register to use the app. You enter your phone number, it texts you a four digit code. From there you get to the sign up page where you enter name, email, etc., but when you’re done entering, there is no button to advance. I’ve tried multiple times downloading a fresh app […]

Review by Ryu Segreto
β˜…β˜†β˜†β˜†β˜† (1/5) August 4, 2021

When attempting to place my first order, I got an error about “Missing Customer Information”. Lack of mitigation instructions aside, I eventually figured out that my name and phone number had not been retrieved properly when I signed into the app (I have an account that I have successfully used in the browser interface before). […]

Review by Ryan Lockwood
β˜…β˜†β˜†β˜†β˜† (1/5) March 24, 2021

Everybody and their mother wants to get into the food delivery business, they just can’t do it as well as the other apps. The app defaults to pickup without any sort of confirmation. It’s nice that they have the “reorder” function, but if O got delivery last time it should default to pickup. It’s also […]

Review by Adam Roman
β˜…β˜†β˜†β˜†β˜† (1/5) March 21, 2023

Underdeveloped. There’s no reason that using Toasttab in a browser should be a better experience than the app. At one restaurant, the option to make a sandwich a combo is just missing on the app, but it’s there on the website. Plus there’s no way to remove stuff from my cart, but once again, no […]

Review by Carlos Gonzalez
β˜…β˜…β˜†β˜†β˜† (2/5) September 10, 2022

It’s a good app but it doesn’t know when businesses are out of business. Ordered some food just to find out they were closed. This app sucks. Credit card isn’t recognized across the board. Seems like you have to link your credit card at each individual restaurant. Can’t even store a credit card on the […]

Review by Greg Searle
β˜…β˜…β˜…β˜…β˜… (5/5) September 8, 2023

This is my favorite restaurant ordering app for pickup. It’s so easy and quick to select and place an order. The best part is I can quickly reorder favorites with just two taps, seriously! It provides the estimated time for the order to be ready, and notifies you when it’s done. So easy, so smooth. […]

Review by Thomas Thomas
β˜…β˜†β˜†β˜†β˜† (1/5) July 27, 2024

Unusable. I downloaded this because a new pizza place in my area only uses it for pickups. I prefer not to share my phone with a third party just to order a pizza. But I did it. The app would not show the restaurant in question. It did show two that were closer to me. […]

Review by joann p
β˜…β˜†β˜†β˜†β˜† (1/5) April 22, 2025

This is the most frustrating app. If I enter a city and state it says there are 0 choices. If you manage to sign up with more than 1 restaurant, it is a different ID for each one. I will advise the restaurants that I will go to restaurants with different reward programs. Local by […]

Review by Renee Mirsky
β˜…β˜…β˜…β˜†β˜† (3/5) June 1, 2025

Good. Only thing is I wish that there were a way to tweak the controls so as not to get emails from participating restaurants more than once a day. Furthermore I see no way to cancel items in order before sending order through without getting out as if I were going to modify pickup or […]

Review by John Mero
β˜…β˜†β˜†β˜†β˜† (1/5) May 3, 2025

May or may not set it to delivery. this app defaults to pickup and knowing that the very first thing I do is set it to delivery. well, twice now, this app has automatically switched it back to pickup after I had set it to delivery and didn’t notice until it was paid. this is […]

Review by Robert Weinerman
β˜…β˜†β˜†β˜†β˜† (1/5) May 20, 2025

I don’t think there’s an app more frustrating than Toast. It seems to manage a number of loyalty programs for individual restaurants, but many of these restaurants don’t show up in the app. Clicking the link in an email from the restaurant pointing to toast doesn’t help. It also does not seem to be able […]

Review by Fia Swartwood
β˜…β˜…β˜†β˜†β˜† (2/5) May 6, 2025

To be honest, I am annoyed by this app right now. For some reason, my credit card did not save to my account when I added it last week. I enrolled in another local restaurant’s reward program on Sunday before paying a nearly $200 tab with my credit card. I logged in to look at […]

Review by Chris T
β˜…β˜…β˜†β˜†β˜† (2/5) May 24, 2025

Please fix the search function. I’ve used this on multiple phones. For such a simple app with 1 purpose, it’s hard to actually find restaurants that you KNOW are on Toast, but the app refuses to let you search the name. And it’s tricky to change the location. The app should show that a coupon […]

Review by Ken Nicholaisen
β˜…β˜†β˜†β˜†β˜† (1/5) August 29, 2025

If you’re a local business considering hooking up with this app, I would STRONGLY DISCOURAGE IT! I just got ripped off (to the tune of about $60) because the app routed the order through Uber Eats. The app doesn’t allow full delivery instructions, and doesn’t provide for a convenient way to input unit, apartment, suite […]

Review by Dan Asbury
β˜…β˜†β˜†β˜†β˜† (1/5) October 6, 2025

Worst and very dangerous system! I used the system and received and email the next day to sign up, but wrong credit card account. I have no idea who was sent my information. I loaded the app to contact Local by Toast, the Contact Us screen was blank. There does not seem to be any […]

Review by sarah wurz
β˜…β˜†β˜†β˜†β˜† (1/5) July 2, 2025

You have to chase your points. If you’re not using a credit card you’ve attached, you have to remember to convince an employee at the restaurant to type in your phone number. QR codes aren’t always available. Then you have to go through the whole thing again to try and use your coupons and rewards. […]

Review by Beew Im
β˜…β˜…β˜…β˜†β˜† (3/5) July 6, 2025

This app is a fantastic resource to support your local businesses! There is an unfortunate glitch that I keep experiencing though. I’ll find a restaurant under the “delivery” tab, and when I clock the restaurant, it automatically switches to “pick up” and I sometimes don’t notice before placing an order which causes some complications. I […]

Review by walter sessions
β˜…β˜…β˜†β˜†β˜† (2/5) August 5, 2025

Several business owners tell me this is less financially onerous than Uber, but the app is bad. it mostly focuses on places you’ve already ordered from but the worst issue is that it will silently switch to pickup without giving you any indication. The number of times I’ve selected delivery only to later find that […]

Review by Luis Alves
β˜…β˜†β˜†β˜†β˜† (1/5) September 6, 2025

the app is completely broken on android. search doesn’t work. clicking on restaurants, sometimes it doesn’t load, or I have to close the app, and open again. it looks like a college project app, with lots of bugs everywhere. if search is broken. why do they even bother releasing it. I also can’t find my […]