Reviews for MadMuscles: Workouts & Diet

edit: terrible customer support. avoid this company at all costs. not only did they take my $30 but now they have deactivated my account. so even if I wanted to try their service, I'm unable to. app seemed okay, customer service experience was terrible. fell ill and was unable to use the one week trial that I paid for. sent a note requesting an extension and instead was charged $29.99 for the next 3 months. was offered extensions but never a refund - not a great way to treat potential customers

Maneuvering through the app is tricky and if you're not careful, you'll end up with an expensive subscription. I signed up for a trial as I was looking for specific exercises for my body and their benefits which you may could've gotten from a coach but after realizing that I had clicked on something that signed me up for a $100/ month plan that I didn't need, I deleted the whole thing. I will say that the customer service was good and the company refunded me.

The workouts are not too bad. Definitely make me sweat, but are not challenging for someone who works out regularly. The reason f9r the 2 star review is the misleading email campaign they run on you within minutes of signing up for 9.99. the email says a free meal plan when adding the 1 on 1 coaching and a button to hit under it. There is no mention of cost, but upon hitting the button to find out more they auto charge you 49.99 and claim that can't give a refund. but will offer 3 months free.

STAY AWAY!!? I got charged for a service i did not want. emailed them the same day i saw the charge and emailed them multiple times after. Delayed to review my request for 2 weeks then cancelled my subscription saying i can use it till the end of the subscription period and didn't refund me. i didn't even want that service. ------ Apparently, they didn't even read my review. I already contacted your support several times and the issue was not resolved. not wasting my time with you anymore.

The app itself is good, and I enjoy using the workout features. However, I’m very disappointed with the billing. They charged me for services I never signed up for. I took advantage of a 3-month offer for $49, but I never enrolled in or used the coaching program. Despite that, since starting in July, I’ve been charged three times: $49.95, $18.99, and just today $99.95. These charges are incorrect and feel unfair. Overall, the app works well, but the unexpected billing feels like highway robbery

This workout program sounds good on paper, but once you pony up, you soon discover you'll need your phone to do all the tai chi workouts (which, for me, is a 4" x 6" screen). As if that's not enough, the app automatically assumes you somehow already know some of the basics of Tai Chi, and the camera has a tendency to shoot the practitioner from weird, disorienting angles. This means you'll find yourself stopping the exercise to replay the segment while trying to figure out how he's moving.

I signed up after seeing an ad and was drawn in by the reasonable trial cost. During the signup process, I clicked the option for a personal trainer, assuming it would take me to a checkout page, but instead I was immediately charged. Realizing what happened, I emailed them right away and canceled everything. A month later, I was told I did not qualify for their so-called “guaranteed money back.” I will never use this app again and will never recommend it. The customer service was terrible.

Do NOT fall for this app and subscription scam. They are not honest in the ads and they do not disclose everything before signing up. Immediately after signing up it was clear I would not get what it seemed and they just wanted more and more money. Within minutes I canceled and requested a refund of the subscription payment and they took two weeks to tell me they refused to refund it. $26 for a few minutes of nothing.

SCAM! They say they will charge you a small amount but charge you for a $49.99 fee and sign you up for a MONTHLY $99.95 subscription fee. The app itself is terrible you cant customize anything, the coaching option takes forever to try and use, and if you have an injury good luck getting low impact exercises. oh and fun fact its a nightmare trying to get a refund!

Horrible Experience with this company. They will charge you without Notification! The price advertised isn't always what you get charged, prices get raised since you signed up 3 months ago.. but we won't Tell you that. People are busy but I've never been charged without a notice. You get a deal for 3 months but after that 3 months 1 second later they will charge you without a notice or reminder that your 3 months are about up. If you get this App put a reminder in your phone..

DONT BUY THIS APP. it's a total scam. they kept adding things on to the price. was super cheap and then suddenly I paid 70 dollars. the checkout experience was set up to not let you out. then when I contacted them immediately to cancel their would not refund me. don't buy this app. there is so much red tape around refund process that you will never get yout money back. even after I contacted them nothings been done.

there are a lot of workout apps out there. this one ranks somewhere near the bottom of the list. it is not adjustable. it is not variable and you cannot do anything without paying. and if you do pay and it doesn't live up to your expectations. good luck getting support as I'm pretty sure their entire customer support department is a bunch of robots that just keep sending you the same email asking for a reply. and their reply to my review is absolute trash and lies. save the stress, avoid this.

Limited use, inconsistent app experience, workouts failed to load after renewal. for the first three months it was decent. the workouts were mostly challenging but got repetitive. bombarded with offers to pay more for a meal plan or for personal training. then I renewed for another month and the workouts stopped loading. no program, nothing. so I just cancelled and moved on to my old Men's Fitness magazines.

This app is very deceitful in their billing practices. I wish I had read reviews before purchasing. Most apps, if you click on something that is extra they warn you that it isn't part of what you originally purchased and give you a price of what that extra will cost you. I was charged 3 different times for things in this app that I didn't even know I was being charged for. literally with in minutes of purchasing the app. emailed the company. it's been 24 hrs. Nothing back.

I tried the app for the first two weeks. There was nothing unique about the workouts that wasn't available online for free. I mainly got the app to try and set a workout schedule which it was okay at. The Fitbit was nice but doesn't provide any unique insights when paired with the app. I didn't realize I had signed up for a subscription and it took several emails to get the miss-charge refunded (which they eventually did).

you gotta look through your email to find instructions for cancel, which makes it a little complicated if you didn't sub through Google Play or iTunes. I felt it pretty sketchy initially, but I figured it out. the routines are OK. sure you can look it up, this is the work done for you & organized. the starting price is decent; the renewal price is over priced.

Unable to adjust on app from weights to body weight. emailed multiple times with them, got instructions on how to change it that didn't work, sent screen shots, and no response. When clicking through what seems like click bait,you end up with additional charges, even if you put your payment info in only once. they say in their refund policy that you have to use the app for 14 days and prove it. Since I couldn't adjust the app and proved it with a screensho, they stopped responding. It's a scam!

DON'T PAY FOR THIS APP!!! At the beginning I was very excited about this app based on the ads but actually it is not worth it. You can easily find all these programs at YouTube or even better programs. They charge you for everything extra.Just basic workouts are included and SO REPETITIVE that you get bored. Also I cancelled my subscription and "TECHNICALLY" I am supposed to have access to my plan till the end of my current subscription period. NOT TRUE. It didn't let me sign back in.

Ripoff. The written instructions don't match what the guy in the video is doing half the time and they're vague and poorly written to begin with..If you start a workout using the app, it just slides to the next one once time is up if you're ready or not. If you stop it, you have to jump back to the beginning again. No one is getting in excellent shape doing these exercises. They might relax you, but beyond that I doubt they'll make any difference. Definitely not as good as they make it sound.

They're a scam. I signed up for the weekly 9.99 plan but ended getting charged an extra 49.95 because it was set up to where I couldn't move forward without selecting a trainer. It have confirmed payment first before automatically adding the charge that I didn't want. I should have read the reviews before I signed up. Save yourself the headache and stay away from them, unless you want extra charges on your account.