The app sucks almost as much as luma does in general. Always crashing, always forgetting my password and logging me completely out, I ky sometimes will let me report an outage.
This does not make sense, i registered on the webpage with my email wich had no problem, now on the app it says no special characters. This company is a Hot Mess. You need to fix this problem ASAP.
The app was working good. After the update it does'nt work. When I try to log in it says that it does'nt match my information. And all the information is right.
Load down the app because I couldn't pay my bill the way I was using, and this piece of dirt won't work at all. It is useless. You need to fix this problem if you want to be pay, and don't blame on the customers for not paying.
App is not working. It worked for a while. Tried to log in today, and it won't even recognize my account. Extremely frustrating especially because I need to report yet another outage!
I enjoy using the app when it works. The app doesn't always open causing me to have to use the website. An additional feature of automatic bill pay would be nice. Thank you.
It let me log in and then it didn't let me make a payment. Then logged me out automatically and I haven't been able to log in again, says error in credentials.
Latest update added agility to pay within the app and to share the bill which allows it to be downloaded by using other apps. Great job! Please consider adding option to download bill directly.
What an useless app. Issues configuring an account, annoying authentication process... Why do I need this app if it redirect itself to the web address when I want to make a payment. What a bad start... 😐
Can't access the web nor the app! Both needs a lot of improvements! I haven't been able to pay my bill cause it keeps popping up "failed to fetch" I've been trying for 3 days in a row and nothing! 😒
