oh my god it takes over 30 minutes just to place an order with all the glitches that happen! if you back out from the menu where you finalize payment it messes up and asks you to check a box that's non existent, then I have to redo my order all over again! please fix the app AND the website!
Update: Managed to get past verification but ordering doesn't work at all. it says error 4000 something. App is most likely made and tested by inept employees. Worthless app and system. It is looping verify your email again and again to no end even though I have verified my email. Who makes this app? Toddlers?
Love the food. App is very frustrating. Attempted to place my order many times but ended up sliding 'back' to previous page while inputting payment details and had to input my entire order again. This seems like it could be solved easily by having it save my cart until the order is complete or deleted by me.
Awful. No coupons or deals when ordering using the app, everything is full price. My local restaurant has no clue on how to allow for in-store payments using the app's "Pay" feature, and there is currently no way to get rewards points or visit credits either. Hard to imagine this app being any more worthless than it currently is.
Trying to use my rewards. The app has always been buggy, I have always been able to figure it out. But tonight no matter what location I order from and no matter what I order even removing my rewards I get an error. I even uninstalled and reinstalled the app. Logged out the whole process. Sucks because I was really looking forward to ordering tonight. And since I can't use my rewards outside of the app I will find another pizza place to go to before this one now. This was the last draw for me
This app has gone from useful to trash. It used to be you could order a pizza and pay when you pick it up. Now, you have to load money onto there account to order. If you're balance falls below the minimum, they charge your credit card. You always have to keep a balance. I'll bet they keep any accrued interest from holding your money.
Pretty embarrassing that they can't get a pizza app right. I would be ashamed if I was the developers, and livid if I was the company that paid for this. Overly complicated, no way to apply existing deals, laggy, broken, over intrusive, and buggy. This is supposed to save you time, but I just go into the store instead of taking the risk using the app. Try again maybe?
the food is good, probably the best pizza and wings joints in town. however I'm a little bit annoyed with the app. it was glitchy during the checkout process and had to be reloaded multiple times. I had to order pizza multiple on your platform. attempted to use the loyalty offers and save some money. pickup my own pizza for a change. but it would not let me submit an order. I reloaded the page. deleted my order. try again, same thing. does not compute. so I figure what the hell try delivery.+$28
Would prefer for my store location to stay saved in my profile, maybe with an option to switch to "near me". Would love to be able to figure out how to add items from my rewards to a current order. Literally saw no way to get to it from the 'location' or 'delivery type' screen. I didn't go to App College; I just wanted some garlic breadsticks that you said I could have for free.
I've been having difficulties with the app since the launch of the "new" app. I can never add coupons because I have one added when I actually don't. The old app wasn't perfect, but I don't recall having issues with it. After trying to get this to work properly, I've finally given up and picked up McDonald's instead. Just get Mcdonald's. Their app forsure works with no issues from my experience. Please fix this app
