Reviews for MyHumana

very easy to look up answers to your questions I even found other things that were important that I would have never thought I would have ran across and it was right there. very very very very helpful. I highly recommend this app and Humana insurance. sincerely M. I’mWarren

getting answers from the 800 number is the hard sometimes. then they get you to another extension that can answer the question and then another extension that can’t answer the question with the emphasis are not answering the question

This app when you tap to get information takes to long to load.When I’m at my appointment I don’t want to wait 5-10 minutes to bring up my information for the staff and the phone is new. I will give it a few tries but three strikes your uninstall.

RIDICULOUS. First an email that there is important info for me and ask you to sign in with name and password. I enter them. They email you a one time code. I go back to enter the code but the sign in page is there, no place to enter the code because they want you […]

AWFUL! Looking for closest lab, location is on, shows 64, all alphabetical, not distance, tried sorting within 5 miles, wouldn’t work, signed out multiple times, tried to search Quest, select directions and a Dr Null orthopedist shows up…. so frustrating. I’m going to need a cardiologist to prescribe blood pressure meds due to attempting to […]

This is, without a doubt, the absolute worst app I have to use! It constantly refuses to let me log into my account even though I am following their instructions….time after time after time. And then calling them for help gets you bounced around trying to find someone to help. If I could change providers […]

Reviewing this for tablet. The phone app I think is a little better. Tried to use the card on groceries at Winn Dixie (on the list of eligible stores) They don’t take the Humana Flex card anymore. The cashier said they used to (they are on the eligible list of stores). Left and went to […]

Centerwell pharmacy’s app fails on so many levels. My wife and I have had to re-enter our separate information six times each, with the end result being it still refuses to accept payment info. Customer service won’t answer waiting 20min a pop being told wait time is 30 seconds over and over. Then on top […]

EVERY TIME I come back my password is wrong changed it 12 times already and you can’t use a password you already used…if it knows I USED IT why won’t it let me login with it??? Update It appears my Humana app and go365 app use the same login and I kept changing one and […]

Well, I was using the app as a new member. Only a month into my using it, I can’t. Why? The app has a “bug” and keeps crashing. “Clear Cache”? Sure. Keeps crashing. “Update App”? Okay. Crashes still. “Uninstall. Reinstall”? Look, it’s still crashing. App is officially unusable. I guess it was good while it […]

In the “Coverage” tab, there’s no access to the actual coverage. There’s no way in the app to check your plan coverage. In “Find provider”, you can’t ask for a nearby provider, instead you have to know the name of the provider and you can only test to see if that provider is in the […]

I login just until the other day I logged in and a screen say that I need a verification code but it’s to my old phone number when I recently changed to a new phone number. I tried everything including called to help me with the situation. NOTHING!!!!! Is there a way to fix the […]

Absolutely the worst App I have ever had to use. It never recognizes my device, I have to change my password everytime I try to log in. The transition from app to site always requires me to sign in again. How about but building an app that actually works?!?!?! The point of the app is […]

I just tried to sign in, it wants to ” verify “, after already going through the process of installing , etc , but it wants to send a code to a phone number i no longer have !!! This isnt the only app this has been happening with,, and there is no way to […]

It never loads properly. Takes several minutes just to get past the security, even when using biometrics. Then once you are actually in the app. We’ll that is where it all falls apart. Please wait and the spinning circle of death is all you get when you try to get past the home screen. Yes […]

Not the least user friendly! UHC has a much more user friendly app. This one directs you to go to 365, log on, not easy to navigate. Humana may offer more for dollars available in the long run, but people are not going to collect just because the way to document everything is such a […]

Dumbed down to hardly any information over the past 4 mo. This app used to be much more comprehensive. After logging in I could find out relevant information, now the “information” is so surface and end up needing to go online. I also find the app sends you down rabbit trails and loops. Considering I […]

This app is a joke. Users receive an email each month to let the user know the latest summary statement is available. Then you log in, see the new month report, and click on it to download it, but it just spins and spins. You simply can’t download it right after they send out the […]

I hate this app for a good reason. It only lets me see the meds I take. The last app was great. It showed so much more information like, when medicine was last ordered and shipped. When a refill order is either being filled or has been refilled and when shipped how long before it […]

If all you are wanting to do is look at your claims or your card, then it does its job but anything other than that?, not so much. I’m assuming the devs have never bothered trying it. One look at how they list providers says it all. Not to mention the fact that most of […]