I know I have to be aware of the time I bought, but I was counting with the apps feature of letting me know that the session was about to expire, but it actually sent a notification when I entered to the app or a few hours later after it expired. Thanks to this I had a ticket.
Today I was surprised when I realized the Yes and No were flipped on the final step when you confirm the time and payment information. if you use the app often, you get used to passively tapping "yes". Until now when the final tap is now a "no" so you're not activating the session. Beware! why this change? seems like a trap.
the only 2 things I would change is add a feature to the add time menu to set the exit time as an alternative option to just adding time. takes away the math if you know you're leaving at a certain time as well as with this app feature, it would be nice to be able to do more than 3 hours. most work days are 8 and that would eliminate the chance of missing a re up on your meter. otherwise it's a great option to pay your meter. thanks
used to send notifications on my Google Pixel, but has stopped doing so. received a parking ticket today as a result, and when I went into the notifications menu of my phone's settings, I don't even have the option to turn them "on" for this app. don't know when that change was made, but it was a terrible decision.
App charged me to park in an area and then I was fined $75 because there was a Bears game a mile away. This app will still allow you to pay even if you aren't allowed to park in some spots, but will also deny you if you're not able to park there. The issue is that they don't know which zones are which, creating a false expectation on where you can park legally. The app and the city aren't connected and due their utter incompetence, you will still get tickets and be fined. Predatory.
I cannot in good conscience give a rating above 1 star. I have only used the app twice to be fair. However, the first time that I used it I received a parking ticket one hour after I parked. The ticket itself had invalid parking spot details associated with my plate. The site states that you may view the photos. I was unable to view the ticket online because the ticket number I have does not start with '91'. So I get a message that reads the "ticket is not entered yet, try again in 24 hours".
The latest changes to the kiosks now require you to type in your plate number and state everytime you park. It's obvious that this company wants to make paying in-person as inconvenient as possible so that you have no choice but to download this app. The $0.35 fee for every transaction under 2 hours is absurd. Most of the time, I only need to park for 15 minutes, so the fee nearly doubles the price for me.
I hate that it doesn't work right on my Samsung the way it does on my iPhone. On iPhone, I get the notifications that the session is expiring soon. For some strange reason on Samsung, the notifications are blocked and I can't access them. It's really frustrating because I'm risking getting a ticket because it's not functioning right.
I should not have to get a flipping code texted to me to log in. And yet the system requires it just to LOG IN!!!!!! STUPID AND AUTOMATICALLY 1 STAR. I would give you 0 stars if I could. All I want to do is see if there is parking near where I want to go but I can't even look without giving you $20????? That I may never use!!!!! STUPID APP NOT WORTH YOUR TIME. And it gets better. I tried to log in with a different account and I had to ENTER A CREDIT CARD TO CHANGE????
Worked fine (is very user friendly) but it would be better if there was an option to end a session and get a refund for the time not used. Like if you pay the max (which can sometimes be $9.00 for 2 hours downtown), but only end up parked in that spot for 50 minutes, I would like to get back the money I spent for a spot I was only parked in not even half the time I paid for
