Reviews for Personify Health

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20 reviews

Review by Brooke
(3/5)April 24, 2021

It’s okay. Cons are that the animations after logging info (ie. steps) are unnecessary and annoying for entering info quickly. It really deters me from logging daily. I also don’t like that I can’t go back more than a week to log since I often forget to keep up. I use a different app/device to […]

Review by Jason Olsen
(1/5)January 5, 2025

Update…app is even worse. It no longer shows my daily Stats, so there’s no way to confirm and track my steps and workouts. No way to manually enter anything in. Have no idea if my watch is syncing because it doesn’t show anything. Absolute garbage. Since the latest update, the app is clunky and not […]

Review by J P
(2/5)January 5, 2025

Previous version was much better. For some reason the point total doesn’t show up on the top of the app when I open it.. other times the point total is there. The app performance also seems worse, takes longer to load compared to the previous version, maybe top many visual cards.. who knows. And no, […]

Review by Andrea Shcolnik
(1/5)January 2, 2025

App doesn’t sync data. Missing out on points daily. Myfitnrsspal only works if I go to nutrition and have to login every time. It no longer syncs from the app like it used to. Same with either Google fit or Samsung health. It’s not syncing everything. Very frustrating. Now it’s saying there is a new […]

Review by Aja Riley (ThatzMzRiley2U)
(3/5)September 8, 2020

This app keeps crashing and not accurately recording my data. I have used three different trackers, all compatible with the app and the problem still persists. The tech supports always implies its the device, when in fact, its the app. If this wasn’t a company sponsored program, I wouldn’t bother, but I will continue to […]

Review by Charlie F
(1/5)February 7, 2023

Very user UNFRIENDLY. Became even less so after the upgrades in early January. Can’t track all items through the app, and instead have to do double work, and also log into the website in order to track. Tolerating it only in order to acquire points, IF I am getting them all, in order to earn […]

Review by Cecilia Reyes
(1/5)September 10, 2025

I’ve used this app for some time now without any issues. After the last update my steps don’t count for the correct date. It’s 2 days behind. I checked the time zone I’m in and it’s the correct date. My Samsung health app also has correct date and time. It gives me the option to […]

Review by A Google user
(3/5)August 30, 2019

It’s ok. My company uses this for healthy points and while it has worked in a limited function in the past with my S9, it appears it works better on Apple devices, as opposed to Android/Samsung devices. Kind of disappointing, as I’m a Samsung user and I miss out on steps, thus miss out on […]

Review by Jasmin Brooks
(2/5)April 25, 2024

I’ve used this app for almost two years with few complaints, but in the past 2 weeks I’ve had a heck of a time getting it to accept my Garmin stats consistently. I’ve done all of the things to try to resolve this problem to no avail. This isn’t just an app issue either, as […]

Review by Kobuta Kuro
(3/5)August 1, 2025

The program is affiliated with my health insurance, and I appreciate the overall goal of the program. However technically, this app has not been functioning great. Parts of the screen get obscured sometimes so you can’t select certain options. Even though it’s supposed to sync with Samsung Health, I have to disconnect and reconnect it […]

Review by Tammy Cimorell
(2/5)July 26, 2025

Fitbit stopped syncing for me as well after their update on July 9/10. I opened a ticket and there were initial attempts to troubleshoot then nothing. I asked for an update and received no response. It is July 26th and it still hasn’t been corrected. I have now missed out on many points which impacts […]

Review by Trish Ryan
(1/5)April 30, 2025

I am so disappointed my company switched to this app. Like most people on here, the app keeps disconnecting from my device. And then repeatedly gives an error message when trying to reconnect – “Come back later and try again” SMH. How about instead of asking me to come back later and sending the useless […]

Review by T W
(1/5)April 26, 2025

They design it specifically so you don’t get paid out. Points for steps and activity minutes won’t be applied even when it shows that you’ve reached the point goal. 70 min active minutes? Nah, we will only give the 10 points for clicking a button. 10000 steps? Nah, you only get 20 for clicking a […]

Review by Matt Jacob
(2/5)August 26, 2024

Keeps unlinking to Google Fit so that steps and workouts aren’t counted. Has login problems – like it always authenticates via my work email (which I don’t have access to on my phone), the security code takes forever to get emailed, and then it makes you do this almost every time you sign in. Setting […]

Review by Erika Fiorenza
(2/5)July 27, 2025

The app has not opened for a few days now. I just see the equivalent of a spinning circle. While my Fitbit is syncing, I have yet to receive the points from the outage on 7/9. I reached out to support already. Support is generally horrible with this app. I rarely reach anyone who can […]

Review by Be By
(1/5)July 18, 2025

The entire platform is awful. My Garmin isn’t a supported device and, according to an incredibly unhelpful customer service agent, it could take up to a year to have it added assuming enough people request it be added. I can’t participate in any step challenges bc manually added steps don’t appear in the challenge. Never […]

Review by D. Cimorell
(1/5)July 29, 2025

You Broke the App and still have not fixed it 😕. My App has not synced to Fitbit since July 9th at 8:35am. I have not received credit for 10’s of thousands of steps. Thanks for not caring about your customers. I have linked and unlinked Fitbit numerous times. Even did it again today after […]

Review by Chelsea
(1/5)September 18, 2025

This app earns points that reduce the cost of health insurance. I started late, so I had a lot of points to earn. I earned 11,400 points on the first of the month (double points day). It took a couple weeks but they finally gave me the double points. Several weeks later into the next […]

Review by Christi Budy
(1/5)September 2, 2025

App is ok when working. Only use because of work but it’s ok. Customer service when they break things?? Terrible. You have to send data to prove things which they then reconcile and disagree with-so they had the data all along. Well over a month and still don’t have missing points. If it’s working, all […]

Review by Vicky Netterville
(1/5)October 10, 2025

This app is horrible and as bad as virgin pulse. Doesn’t sync steps that I get points for if it doesn’t take them it’s days later before they show up. The app says it is experiencing difficulty. That’s been the last 5 days and apparently still can’t get it fixed. new update I’ve been trying […]